站点可靠性工程师（SRE）
Site Reliability Engineer (SRE)
在NOVACARD，我们正在重新定义人们使用信用的方式。
我们是墨西哥首家免息且无年费的信用卡，旨在简化个人财务并让用户完全掌控——所有操作均可通过手机应用完成。使用NOVACARD，用户可获得最高200,000 MXN的信用额度，仅在使用时付款，并在5分钟内完成全部数字化管理。我们的使命是通过提供灵活性、透明度和他们实现目标所需的自由，帮助人们做出更明智的财务决策。简单财务，远大目标。
职位描述：
我们正在寻找一名站点可靠性工程师（SRE），以确保我们关键生产系统的稳定性、性能和可靠性。你将在开发与运维的交汇点工作——构建自动化工具、提升可观测性，并在问题发生前进行预防。
主要职责：
- 确保生产系统的稳定性、性能和容错能力。
- 开发和维护基础设施自动化和可观测性工具。
- 监控系统健康状况，响应事件，并进行根本原因分析（RCA）。
- 与开发团队合作，提升服务的可扩展性和可靠性。
- 定义和管理SLI、SLO和错误预算。
- 领导事件响应：组织恢复、记录RCA，并开展无责复盘。
- 配置和管理Grafana和Zabbix，设计有洞察力的仪表盘，并优化告警。
- 集成和监控外部供应商系统，在需要时与供应商技术团队协作。
- 要求
- 核心要求：
- 精通俄语，英语B1+（能熟练阅读技术文档）。
- 3年以上SRE、DevOps或基础设施工程师经验。
- 对可观测性原则（指标、日志、追踪）有深入理解。
- 有Grafana和Zabbix的实际操作经验（管理、配置、告警优化）。
- 有使用AWS和CI/CD工具的经验。
- 熟悉SLI/SLO/错误预算框架。
- 有领导和记录事件及复盘的经验。
- 具备自动化脚本编写能力（Python、Bash或Go）。
- 对分布式系统和网络基础有扎实的理解。
- 加分项：
- 有监控和维护移动应用的经验。
- 熟悉Terraform、Prometheus、Loki、ELK或其他类似工具。
- 有使用Kubernetes和容器化环境的经验。
- 我们提供的福利：
- 全远程办公形式。
查看英文原文
At NOVACARD, we’re redefining how people use credit.
We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.About the Role:
We’re looking for a Site Reliability Engineer (SRE) to ensure the stability, performance, and reliability of our critical production systems. You’ll work at the intersection of development and operations — building automation tools, improving observability, and preventing incidents before they occur.
Key Responsibilities:
- Ensure the stability, performance, and fault tolerance of production systems.
- Develop and maintain infrastructure automation and observability tools.
- Monitor system health, respond to incidents, and perform root cause analysis (RCA).
- Collaborate with development teams to improve scalability and reliability of services.
- Define and manage SLIs, SLOs, and Error Budgets.
- Lead incident response: organize recovery, document RCA, and run blameless post-mortems.
- Configure and administer Grafana and Zabbix, design insightful dashboards, and fine-tune alerting.
- Integrate and monitor external vendor systems, collaborating with vendor technical support when needed.
Requirements
Key Requirements:
- Fluent Russian, English B1+ (comfortable with technical documentation).
- 3+ years of experience as an SRE, DevOps, or Infrastructure Engineer.
- Strong understanding of observability principles (metrics, logs, traces).
- Hands-on experience with Grafana and Zabbix (administration, configuration, alert optimization).
- Experience working with AWS and CI/CD tools.
- Practical knowledge of SLI/SLO/Error Budget frameworks.
- Experience leading and documenting incidents and post-mortems.
- Scripting skills for automation (Python, Bash, or Go).
- Solid understanding of distributed systems and networking fundamentals.
Nice to Have:
- Experience monitoring and supporting mobile applications.
- Familiarity with Terraform, Prometheus, Loki, ELK, or similar tools.
- Experience working with Kubernetes and containerized environments.
What We Offer:
- Fully remote work format.
- Official employment under the Russian Labor Code (for residents of Russia); contractor collaboration available for candidates from other countries.
- Opportunity to work in an international team on a new digital product for the Mexican market.
- A data-driven environment where your contributions have a real impact.
Originally posted on Himalayas