中型市场客户经理,电商
Mid-Market Account Executive, Commerce
我们从2013年Block的一个想法开始。最初是为了简化点对点支付,Cash App从一个单一功能的简单产品发展成为一个动态生态系统,开发独特的金融产品,包括Afterpay/Clearpay,为我们的5000多万月活跃客户提供更好的发送、消费、投资、借贷和储蓄方式。我们希望重新定义世界与金钱的关系,使其更易于理解、即时可用且普遍可及。
如今,Cash App在全球各地的办公室和远程地点有数千名员工,文化注重创新、协作和影响力。自成立以来,我们就是一支分布式团队,许多职位都可以在Cash App运营的国家远程完成。无论身处何地,我们都量身定制体验,确保员工富有创造力、高效并感到快乐。
**职位描述**
Cash App和Afterpay的北美中型市场销售团队负责推动我们商业支付产品的收入,为商户合作伙伴提供接入下一代消费者最大、最活跃网络的机会。我们与零售、时尚、美容、旅游、快餐、家居、健康与保健、票务及其他商业类别的高增长和成熟品牌合作,帮助他们获取客户、提高转化率并实现盈利增长。
我们正在寻找一位经验丰富的中型市场客户经理,以建立并拓展与北美高潜力商户的关系。您将负责一批潜在商户,创建新渠道,主导咨询式销售流程,并在Cash App Pay和Afterpay上完成新业务交易。
您将与商业、营销、支付、财务和技术领域的创始人、高管和领导者合作。内部方面,您将协调产品、工程、营销、财务、法律、风险、销售策略和运营等合作伙伴。
在此职位中,您将独立负责复杂的销售工作流,做出明智的权衡,并在职责范围内影响交易策略和执行。成功需要在高接触度的关系发展中保持结构化且可重复的销售流程。
**您将**:
- 负责中型市场机会的整个流程,从初步接触和资格审核到发现、谈判、合同签订、上线和交接。
- 制定客户计划,识别商户优先事项、关键决策者和业务目标。
查看英文原文
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
**The Role**
The North American Mid-Market Sales team at Cash App and Afterpay is responsible for driving revenue across our commerce payments products, giving merchant partners access to one of the largest and most engaged networks of next-generation consumers. We partner with high-growth and established brands across retail, fashion, beauty, travel, QSR, home, health and wellness, ticketing, and other commerce categories to help them acquire customers, increase conversion, and grow profitably.
We are looking for an experienced Mid-Market Account Executive to build and expand relationships with high-potential merchants across North America. You will own a portfolio of prospective merchants, create new pipeline, lead a consultative sales process, and close new business across Cash App Pay and Afterpay.
You will work with founders, executives, and leaders across commerce, marketing, payments, finance, and technology. Internally, you will coordinate partners across Product, Engineering, Marketing, Finance, Legal, Risk, Sales Strategy, and Operations.
In this role, you will independently own complex sales workstreams, make informed tradeoffs, and influence deal strategy and execution within your area of responsibility. Success requires balancing high-touch relationship development with a structured and repeatable sales process.
**You will**:
- Own a portfolio of mid-market opportunities from initial prospecting and qualification through discovery, negotiation, contracting, launch, and handoff.
- Develop account plans that identify merchant priorities, key decision-makers, potential blockers, and revenue opportunities.
- Build pipeline through outbound outreach, market research, internal lead assignments, vertical insights, events, referrals, and partner introductions.
- Qualify and prioritize opportunities based on merchant fit, revenue potential, product alignment, implementation requirements, and likelihood to close.
- Lead discovery with business and technical stakeholders to understand merchant priorities, customer needs, payment flows, and implementation requirements.
- Build merchant-specific business cases and sales narratives that connect Cash App Pay and Afterpay’s capabilities to customer acquisition, conversion, and growth goals.
- Develop commercial proposals and negotiate pricing, financial terms, contracts, procurement requirements, and implementation dependencies.
- Coordinate deal teams across Product, Engineering, Marketing, Finance, Legal, Risk, Sales Strategy, and Operations.
- Manage deal progress using defined milestones, next steps, stakeholder ownership, and internal approval requirements.
- Maintain accurate opportunity data, pipeline reporting, and sales forecasts in Salesforce and related systems.
- Bring merchant feedback, competitive intelligence, and market insights back to Product and go-to-market teams.
- Contribute to sales processes, enablement materials, and operating rhythms that improve pipeline quality, deal velocity, forecast accuracy, and win rates.
- Deliver against individual revenue and sales targets.
- Represent Cash App and Afterpay in merchant meetings, industry events, and networking forums.
**You have**:
- 5+ years of experience in full-cycle B2B sales, business development, partnerships, or a related go-to-market role, preferably in commerce, payments, fintech, SaaS, retail technology, or another fast-moving technology environment.
- A demonstrated track record of meeting or exceeding quota and closing mid-market or complex commercial deals.
- Strong prospecting and pipeline-generation skills, including comfort building new business through outbound outreach, market research, partner referrals, events, and executive networking.
- Executive presence with the ability to earn trust, ask strong questions, influence senior stakeholders, and tailor communication to founders, functional leaders, and cross-functional buying committees.
- Strong commercial judgment and negotiation skills, including comfort working through pricing, legal terms, procurement, implementation dependencies, and internal approval processes.
- Comfort using data to build a business case, prioritize opportunities, inspect pipeline quality, and communicate tradeoffs.
- Product curiosity and technical fluency, especially around payments, commerce, customer acquisition, marketing, and merchant growth.
- A self-starter mentality and comfort operating through ambiguity, frequent change, and evolving priorities while still delivering results.
- Excellent cross-functional collaboration skills and the ability to lead workstreams without formal authority.
- Strong written and verbal communication skills, including the ability to build concise, compelling narratives for internal and external audiences.
- A continuous-improvement mindset and willingness to help build better team processes, enablement materials, and operating rhythms.
- A willingness to travel for merchant meetings, industry events, and internal team moments.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this [resource](https://block.xyz/documents/salaryzones.pdf). If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $217,840.00 - $326,760.00
Zone B: $202,560.00 - $303,840.00
Zone C: $191,680.00 - $287,520.00
Zone D: $185,200.00 -$277,800.00
Amounts listed above include target variable compensation.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. **Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our** [I+D page](https://block.xyz/news/inclusion).
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location’s zone designation, please refer to this [resource](https://block.xyz/documents/salaryzones.pdf). If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$108,920—$163,380 USD
Zone B:
$101,280—$151,920 USD
Zone C:
$95,840—$143,760 USD
Zone D:
$92,600—$138,900 USD
**Application Guidelines**
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
**Use of AI in Our Hiring Process**
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us [here](https://privacy.block.xyz/privacyportal/form) with hiring practice or data usage questions.
_Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering._ _[Check out our other benefits at Block.](https://block.xyz/employee-benefits)_
_Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. **Square** makes commerce and financial services accessible to sellers. **Cash App** is the easy way to spend, send, and store money. **Afterpay** is transforming the way customers manage their spending over time. **TIDAL** is a music platform that empowers artists to thrive as entrepreneurs. **Bitkey** is a simple self-custody wallet built for bitcoin. **Proto** is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone._
[Privacy Policy](https://block.xyz/en/legal/applicant-privacy-notice)