产品启用负责人
Product Enablement Lead
ABOUT BASETEN
Baseten 为全球最具活力的 AI 公司提供关键推理支持，如 Cursor、Notion、OpenEvidence、Abridge、Clay、Gamma 和 Writer。通过结合应用 AI 研究、灵活的基础设施和无缝的开发者工具，我们使处于 AI 前沿的公司能够将前沿模型投入生产。我们正在快速成长，并最近完成了 1.5 亿美元的 F 轮融资 https://www.baseten.co/blog/announcing-our-series-f/，由 Altimeter Capital、Conviction Partners 和 Spark Capital 领投。加入我们，帮助打造工程师们用来交付 AI 产品的平台。
THE ROLE
我们的销售和解决方案团队需要处理涉及推理性能、GPU 经济学、延迟预算和部署方式的复杂技术对话。随着 Baseten 平台的成熟，我们需要一位专职负责人，将发布速度转化为现场准备度。作为我们的第一位产品赋能负责人，你将位于产品、市场和销售 GTM 之间，负责将 Baseten 的产品、功能、活动以及像 GLM-5.2 https://www.baseten.co/blog/how-we-built-the-worlds-fastest-api-for-glm-52/ 或 Kimi K3 https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/ 或 Tokenomics 的突然演变 https://newsletter.semianalysis.com/p/tokenbudgeting-our-conversations 等市场时机转化为现场执行。你将负责这些发布在前线的表现，如何让 AE 和 SA 在高度动态的技术生态系统中保持可信度，以及前线从客户那里听到的内容如何反馈给产品团队。
这是一个亲力亲为的个人贡献者角色。你是产品、市场和销售之间的桥梁。你将建立系统并运行它，这包括跨职能项目领导、直接培训和赋能在职代表，以及为经理、销售人员和新员工开发内容和课程。在这里的成功将取决于你构建可重复的系统和节奏的能力，以及与业务部门和你的赋能同事合作，确保对齐和执行速度。
RESPONSIBILITIES
- 负责发布准备：与产品和市场团队合作进行定位，撰写内部发布通讯，并组织准备会议，使 AE 和 SA 能够在新产品发布当天进行销售。
- 构建并交付技术赋能内容，使前线在推理、GPU、延迟和部署方面保持可信度。提高 AE 的最低标准；为 SA 提供深度知识。
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ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Our Sales and Solutions teams navigate hard technical conversations spanning inference performance, GPU economics, latency budgets, deployment shape. As Baseten’s platform matures, we need a dedicated owner to translate launch velocity into field readiness. As our first Product Enablement Lead, you'll sit between Product, Marketing, and Sales GTM and own how Baseten's products, features, campaigns, and market moments like the launch of GLM-5.2 https://www.baseten.co/blog/how-we-built-the-worlds-fastest-api-for-glm-52/ or Kimi K3 https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/ or the sudden evolution of Tokenomics https://newsletter.semianalysis.com/p/tokenbudgeting-our-conversations as a discipline get translated into field execution. You will own how these launches land with the field, how AEs and SAs stay credible on a highly dynamic technical ecosystem, and how what the field hears from customers makes it back to Product.
This is a hands-on individual contributor role. You are the bridge between product, marketing, and sales. You'll build the system and run it, which includes cross-functional program leadership, direct training and enablement of in-seat reps, and content and curriculum development for managers, sellers, and new hires. Success here will depend on your ability to build repeatable systems and rhythms and to partner across the business and with your enablement colleagues to ensure alignment and speed of execution.
RESPONSIBILITIES
- Own launch readiness: partner with Product and Marketing on positioning, write internal launch comms, and run readiness sessions so AEs and SAs can sell new products on day one.
- Build and deliver technical enablement that makes the field credible on inference, GPUs, latency, and deployment. Raise the floor for AEs; give SAs the depth they need.
- Produce the customer-facing collateral that comes out of this work: decks, battlecards, and demos that hold up in front of an engineer.
- Build repeatable systems, not just content, so enablement keeps pace with the product roadmap.
- Own the Product Feedback system from customers and the field back to Product and Marketing. Help identify what is resonating with customers and what isn't, in order to shape positioning, packaging, and roadmap.
- Define and report on how we know enablement is working (ramp time, adoption of new products in deals, win rate on launches).
REQUIREMENTS
- 5+ years in product enablement, GTM enablement, field enablement, or product marketing at an infrastructure, developer tools, or AI-native company.
- Experience enabling an internal sales field (AEs, SAs), as opposed to onboarding customers' engineers.
- Technical depth: a CS or engineering background, prior SE/SA experience, or a track record of building demos and technical content yourself. You can hold your own in a conversation about model serving.
- Hands-on track record. You have personally written the collateral and run the sessions, and can point to programs, talks, docs, or certifications you built.
- Systems mindset: you think in repeatable workflows, not one-off deliverables, and you're comfortable defining success and measuring it.
- Comfortable operating in ambiguity as the first hire in a function.
- You actively use AI tools to drive your own productivity - in how you draft content, translate technical detail for different audiences, and accelerate your work.
- Based in the SF Bay Area or willing to relocate.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).