物流与分销经理
Logistics & Distribution Manager
**职位描述**
**总体概述:**
**温度控制物流经理(TCL)** 负责支持Vertex公司内可靠、合规的温度控制物流运营流程和程序的开发、实施及持续改进。该职位与所有运输方式的物流运营团队、物流服务供应商、质量保证、包装工程、供应链、技术运营、贸易合规、采购与供应以及内部和外部制造组织紧密合作,以确保产品质量、法规合规性和不断变化的业务需求得到一致满足。
成功的候选人将帮助设计、构建并维持一个强大的物流网络,以支持管线和商业项目。主要职责包括评估和部署创新的主动和被动包装解决方案;评估物联网支持的监控设备和温度数据记录器;以及评估供应商系统和数据能力,以实现对运输完整性和温度状况的实时监控。该经理还将负责物流质量体系活动,包括变更控制,从启动到关闭的全过程。
该职位需要一位具有协作精神、数据驱动的领导者,具备强烈的质量和合规意识,拥有深厚的冷链物流专业知识,并能够在快节奏环境中预见、排查和解决复杂的运营问题。
**主要职责和任务:**
- 制定、实施和维护标准操作程序、工作指令和包装说明,以在全球供应链和内部及外部制造网络中实现合规的物流活动,与物流服务供应商保持一致。
- 确保温度控制物流流程始终支持产品质量、法规要求和业务目标。在卫生监管机构检查和内部审计期间,担任运输和验证活动的主要联系人。
- 管理与物流相关的质量体系活动,包括偏差、纠正和预防措施、事后审查及相关的补救措施。
- 负责开发和维护物流验证主计划,支持不同运输方式和产品类型在整个产品生命周期中的运输和存储验证。
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**Job Description**
**General Summary:**
The **Manager, Temperature Controlled Logistics (TCL)** is responsible for supporting the development, implementation, and continuous improvement of processes and procedures that enable reliable, compliant temperature-controlled logistics operations across Vertex. This role partners closely with Logistics Operations teams across all modalities, Logistics Service Providers, Quality Assurance, Packaging Engineering, Supply Chain, Technical Operations, Trade Compliance, Sourcing & Procurement, and internal and external manufacturing organizations to ensure product quality, regulatory compliance, and evolving business needs are consistently met.
The successful candidate will help design, build, and sustain a robust logistics network that supports pipeline and commercial programs. Key responsibilities include evaluating and deploying innovative active and passive packaging solutions; assessing IoT-enabled monitoring devices and temperature data loggers; and evaluating vendor systems and data capabilities to enable real-time monitoring of shipment integrity and temperature conditions. The Manager will also oversee logistics quality-system activities, including change controls, from initiation through closure.
This position requires a collaborative, data-driven leader with a strong quality and compliance mindset, deep cold-chain logistics expertise, and the ability to anticipate, troubleshoot, and resolve complex operational issues in a fast-paced environment.
**Key Duties and Responsibilities:**
- Develop, implement, and maintain standard operating procedures, work instructions, and packaging instructions that enable compliant logistics activities across the Global Supply Chain and Internal and External manufacturing network, in alignment with Logistics Service Providers.
- Ensure temperature-controlled logistics processes consistently support product quality, regulatory requirements, and business objectives. Serve as the primary point of contact for shipping and validation activities during Health Authority inspections and internal audits.
- Manage logistics related quality system activities, including deviations, corrective and preventive actions, after-action reviews, and associated remediation activities.
- Own the development and maintenance of Logistics Validation Master Plans supporting the validation of shipping and storage activities across modalities and product types throughout the product lifecycle, from clinical development through commercial operations.
- Partner with Product and Program Teams to support product launches, lifecycle-management activities, and evolving temperature-controlled logistics requirements.
- Support supplier qualification, transportation lane selection, risk assessments, and transportation mode decisions for temperature-controlled shipments, including the selection of qualified active and passive packaging solutions.
- Own the periodic review and maintenance of the internal Logistics Risk Assessment tool, including lane and route data, in close partnership with Logistics Operations teams and Logistics Service Providers.
- Collaborate with Logistics Operations, DTE, Quality, and other cross-functional stakeholders to evaluate, implement, launch, and continuously enhance logistics and supply chain information systems.
- Define, measure, analyze, and communicate temperature-controlled logistics key performance indicators and supporting metrics to assess logistics and distribution performance and identify improvement opportunities.
- Participate in quality exception investigations and lead the resolution of complex cold-chain and logistics issues, including implementation of remediation and preventive measures.
- Lead process redesign workshops, manage process changes, and identify opportunities to improve operational performance, compliance, and scalability.
- Facilitate cross-functional process workshops to gather requirements, align stakeholders, and translate business needs into sustainable, scalable process improvements.
- Champion change management activities by educating stakeholders and supporting business users responsible for operating logistics processes, newly implemented capabilities, and temperature-controlled solutions.
- Establish work plans and prioritize activities for external workforce resources and third party companies supporting shipping validation studies. Ensure work is delivered in accordance with internal policies and procedures, required timelines, and approved budgets.
- Support the development and coordination of statements of work for applicable subcontracted services and monitor invoices for related activities.
**Knowledge and Skills:**
- Bachelor’s degree in relevant discipline
- 5-7+ years progressive experience in Engineering, Quality and/or Manufacturing roles in the pharmaceutical industry – Experience with Clinical/Commercial drug, device and/or combination products across Biologics and Genetic and Cell Therapy technologies.
- Master’s degree in business or supply chain or industrial engineering or finance preferred.
- Experience in leading development and implementation of packaging solutions used in logistics activities across complex logistics operations.
- Thought leader in Logistics, Warehousing and Transportation with a proven ability to innovate and implement practical, compliant solutions.
- Proven ability to work seamlessly across teams and develop excellent partnerships with peers.
- Demonstrated experience of the principles and regulations associated with GDP / GxP compliance.
**Education and Experience:**
- Direct experience managing temperature-controlled and cold-chain logistics for small-molecule, cell therapy, and gene therapy programs, including short-lead-time operations.
- Experience managing logistics across internal manufacturing sites, external manufacturing partners, and CDMOs.
- Strong knowledge of Good Distribution Practices, trade-compliance requirements, and regulations related to hazardous shipments, employee safety, and freight classifications.
- Working knowledge of logistics technology and data integrations, including Transportation Management Systems, Warehouse Management Systems, and carrier integrations.
- Strong analytical and data-driven approach to evaluating performance, identifying risks, and developing practical solutions.
- Advanced Microsoft Excel skills, including tables, arrays, formulas, and conditional formatting.
- Demonstrated ability to anticipate operational risks, develop effective contingency plans, and resolve complex logistics issues through critical thinking and creative problem-solving.
- Excellent written, verbal, interpersonal, and presentation skills, with the ability to communicate complex issues and solutions effectively across the organization.
- Proven ability to build trusted relationships, influence stakeholders, and create alignment across cross-functional teams and all organizational levels.
- Strong organizational, time-management, and prioritization skills, with the ability to work independently and effectively in a collaborative, fast-paced, and evolving environment.
- Sound business judgment, flexibility, and the ability to manage change while maintaining focus on quality, compliance, and operational performance.
- Demonstrated supervisory and resource-management capabilities, including the ability to develop team members and optimize budgets, staffing, technology, and other resources to achieve business objectives.
- Professional certifications and membership in Professional Associations (APICS CLTD, CSCP) is strongly preferred.
At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.
**Pay Range:**
$111,800 - $167,600
**Disclosure Statement:**
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
**Flex Designation:**
Remote-Eligible
**Flex Eligibility Status:**
In this Remote-Eligible role, you can choose to be designated as:
1. **Remote**: work remotely five days per week and come into the office on occasion – you’re always welcome on-site; **or select**
2. **Hybrid**: work remotely up to two days per week; **or select**
3. **On-Site**: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Remote
**Company Information**
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com