高级工程经理,核心自动化(平台)
Senior Engineering Manager, Core Automation (Platform)
准备好开展职业生涯中最具影响力的工作了吗?在Coinbase,我们对增加经济自由的使命毫不妥协。标准很高,环境紧张,我们喜欢这样。这里不是安于现状的地方,而是将你推向自我认知极限的地方。如果你准备与那些不愿满足于“足够好”的人一起打造金融的未来,那你在这里。Coinbase是一家以远程办公为先的公司,但并非完全远程。我们每季度会进行一次高强度的线下工作集训,称为“冲刺”。
核心自动化团队设想一个未来,由人工智能驱动的运营带来客户愉悦的体验和股东最大价值。为了实现这一愿景,我们的策略是:1)首先通过代理AI重新构想并自动化合规操作;2)从这种自动化经验中汲取教训,构建基本组件和编排解决方案,使我们能够扩展;3)在各种领域扩展,使人工智能增强客户体验和内部流程的每个部分。
对我们来说,这是第一天。我们专注于今天自动化合规流程。这不仅仅是通过自动化手动流程来提高效率,而是重新构想在一个完全由人工智能驱动的自动化世界中,流程和系统应该是什么样子,然后通过跨职能团队合作,将这一愿景变为现实,提供令人愉悦的客户体验,改善合规状况,并创造超出预期的股东价值。
你将要做的(即工作职责):
- 探索并应用先进的生成式AI技术,包括大型语言模型(LLMs)和代理AI,解决组织中的复杂挑战。
- 与运营和合规部门合作并施加影响,以最大化影响力。
- 在合规领域建立和管理工程团队,指导功能、服务和基础设施的开发。
- 规划、设计、开发和测试软件系统或应用程序,用于软件改进和新产品,包括基于云或互联网的工具。
- 设计可扩展的系统,利用现代云技术和行业最佳实践解决新问题。
- 与工程师、设计师、产品经理和高级管理层合作,每季度将产品和技术愿景转化为具体的路线图。
- 指导团队成员掌握设计原则、编码规范和AI专业技能
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Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
The Core Automation team envisions a future where AI-powered operations lead to seamless, delightful experiences for customers and maximum value for shareholders. Towards this vision, our strategy is to 1) start with re-imagining and automating Compliance operations with Agentic AI, 2) incorporate learnings from this automation experience and build primitives and orchestration solutions that allow us to scale, and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes.
It is day 1 for us. We are laser focused on automating compliance processes today. This is not just focused on driving efficiencies by automating manual processes, but reimagining what processes and systems must look like in a fully AI driven automated world, and then bring that vision to reality, working across cross functional teams to offer a delightful customer experience, improve compliance posture and deliver outsized shareholder value.
What you’ll be doing (ie. job duties):
- Explore and apply advanced GenAI techniques, including large language models (LLMs) and Agentic AI, to solve complex challenges across the organization.
- Partner with and influence Operations and Compliance organizations to maximize impact.
- Build and manage engineering teams in the Compliance domain, to guide the development of features, services, and infrastructure.
- Plan, design, develop, and test software systems or applications for software enhancements and new products, including cloud-based or internet-related tools.
- Design scalable systems to solve novel problems with modern cloud technology and industry best practices.
- Collaborate with engineers, designers, product managers, and senior leadership to turn product and technical vision into a tangible roadmap every quarter.
- Coach team members on design principles, coding standards, and AI productivity tools adoption.
- Review and ensure the security, scalability, and architectural integrity of feature designs across teams.
- Hiring, training and growing a high-performing team to blaze the trail in AI/ML solutions.
- Lead multiple engineering focused efforts in parallel, while maintaining high service quality standards
- Create and enforce processes to improve engineering quality, AI adoption and high impact delivery of each team member
- Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes. Collaborate with Product and Engineering teams to ensure successful delivery and operation of multi-tenanted, distributed systems at scale.
What we look for in you (ie. job requirements):
- At least 10 years of experience in software engineering.
- At least 5 years of engineering management experience, and 2 years of experience managing Managers.
- You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them.
- Execution focused with an ability to navigate ambiguity.
- Ability to do both long term thinking and short term planning.
- Experience creating, delivering, and operating multi-tenanted, distributed systems at scale.
- You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.
- You're passionate about building an open financial system that brings the world together.
Nice to haves:
- Experience getting LLM based applications to production. Measuring and improving LLMs’ grounding to a given corpus and experience reducing hallucinations is a big plus.
- Experience in the Customer Support Compliance or Financial Crimes domains.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
Annual base salary range (excluding equity and bonus):
$253,895—$298,700 USD
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.