现场首席技术官
Field CTO
职位描述
作为现场首席技术官（战略业务），你将成为客户、市场推广（GTM）团队和产品部门之间的战略桥梁。你将与销售、技术成功团队和产品团队紧密合作，塑造高影响力的交易，指导客户的架构决策，并根据实际采用情况和反馈影响我们的产品路线图。
这是一个高度跨职能、面向外部的领导职位，适合兼具深厚技术专长、强大商业敏锐度和客户同理心的人选。
在该职位中，你将：
客户与交易策略
- 与销售、产品和技术成功团队合作，作为技术与战略顾问支持复杂且高价值的交易。
- 将客户的业务需求转化为可扩展的技术解决方案和架构。
- 与高级客户利益相关者（CTO/CIO/副总裁级别）互动，推动对愿景、路线图和采用的共识。
- 在关键交易阶段（包括发现、解决方案设计和高管演示）主导技术战略讨论。
架构与实施指导
- 指导客户在生产环境中部署和扩展基于AI的解决方案的最佳实践。
- 在LLM应用、集成、数据管道和安全等用例上提供架构监督。
- 作为值得信赖的顾问，确保长期成功，而不仅仅是短期胜利。
产品与反馈循环
- 将结构化的客户洞察带回产品和工程团队，以指导路线图和优先级。
- 从客户部署中识别差距、机会和新兴模式。
- 根据实际使用情况、可扩展性需求和企业要求影响产品方向。
市场推广策略与思想领导力
- 通过识别跨行业和客户细分的可重复模式，帮助制定市场推广策略。
- 开发可扩展的框架、参考架构和操作手册，供更广泛的现场团队使用。
- 通过客户参与、行业活动和思想领导力代表公司对外发声。
经验要求
- 15年以上技术领导岗位经验。
- 在企业架构、云平台和现代软件系统方面有扎实背景。
- 有支持企业销售周期或与GTM团队密切合作的经验。
- 对AI/ML系统，特别是LLM和应用AI用例有了解者优先。
技能与能力
- 能够将复杂的技术概念转化为清晰的业务价值。
查看英文原文
ABOUT THE ROLE
As a Field CTO (Strategic Pursuits), you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback.
This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy.
IN THIS ROLE, YOU WILL:
CUSTOMER & DEAL STRATEGY
- Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor.
- Translate customer business needs into scalable technical solutions and architectures.
- Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption.
- Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations.
ARCHITECTURE & IMPLEMENTATION GUIDANCE
- Guide customers on best practices for deploying and scaling AI-driven solutions in production.
- Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security.
- Act as a trusted advisor to ensure long-term success, not just short-term wins.
PRODUCT & FEEDBACK LOOP
- Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization.
- Identify gaps, opportunities, and emerging patterns from customer deployments.
- Influence product direction based on real-world usage, scalability needs, and enterprise requirements.
GTM STRATEGY & THOUGHT LEADERSHIP
- Help shape GTM strategies by identifying repeatable patterns across industries and customer segments.
- Develop scalable frameworks, reference architectures, and playbooks for broader field teams.
- Represent the company externally through customer engagements, industry events, and thought leadership.
EXPERIENCE
- 15+ years of experience in technical leadership roles.
- Strong background in enterprise architecture, cloud platforms, and modern software systems.
- Experience supporting enterprise sales cycles or working closely with GTM teams.
- Exposure to AI/ML systems, especially LLMs and applied AI use cases, is highly preferred.
SKILLS & CAPABILITIES
- Ability to translate complex technical concepts into clear business value for non-technical stakeholders.
- Strong problem-solving skills with a bias for action and ownership.
- Excellent communication and executive presence.
- Proven ability to influence without authority across cross-functional teams.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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