运营探索
Operations Exploratory
关于团队
OpenAI 的消费者产品团队通过世界级的硬件将突破性的 AI 技术变为现实。我们的运营团队确保每个产品从概念到客户都能无缝流转——通过整合供应链策略、制造运营和质量体系，实现快速、可靠和可扩展的生产。我们与全球的工程、设计和制造团队紧密合作，以在发布时及之后交付卓越的产品。
关于职位
作为运营经理，你将负责执行和制定策略，将早期产品概念转化为高质量、可制造的消费设备。你将领导跨职能规划，管理供应商关系，并确保在快速发展的硬件项目中实现供应、成本和时间表的一致性。
该职位位于新加坡。我们采用混合办公模式（每周四天在办公室），为新员工提供搬迁支持。预计需要偶尔前往供应商和制造现场出差。
在该职位中，你将：
- 制定并执行连接产品设计与大规模制造的运营策略。
- 从原型到量产推动制造准备和生产计划。
- 与全球供应商合作，确保材料、模具和产能满足项目目标。
- 与硬件、质量和供应链团队协作，建立并维护稳健的运营系统。
- 跟踪成本、良率和时间表表现，确保高效且可预测的产品交付。
- 建立可扩展的流程，支持快速迭代和未来产品发布。
如果你具备以下条件，可能会在这个职位上表现出色：
- 在消费电子产品或类似行业的硬件运营、制造或供应链领域有 6 年以上经验。
- 成功地将至少一个产品从概念阶段带入量产。
- 精通 NPI 流程、合同制造动态和全球运营管理。
- 具备强大的分析和沟通能力，能够在模糊环境中导航并推动跨团队一致。
- 有动力构建新系统，并享受在设计、工程和执行交汇点工作的过程。
- 重视精确性、协作和速度，并热衷于帮助 OpenAI 的消费类产品规模化上市。
关于 OpenAI
OpenAI 是一家人工智能研究和部署公司，致力于确保通用人工智能造福全人类。
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About the Team
The Consumer Products team at OpenAI brings groundbreaking AI technology to life through world-class hardware. Our Operations group ensures that every product moves seamlessly from concept to customer — integrating supply chain strategy, manufacturing operations, and quality systems to enable rapid, reliable, and scalable production. We partner closely with engineering, design, and manufacturing teams around the world to deliver exceptional products at launch and beyond.
About the Role
As an Operations Manager, you will own the execution and strategy that transforms early product concepts into high-quality, manufacturable consumer devices. You’ll lead cross-functional planning, manage vendor relationships, and ensure supply, cost, and schedule alignment across fast-moving hardware programs.
This role is based in Singapore. We follow a hybrid model (four days per week in the office) and offer relocation support for new employees. Occasional travel to supplier and manufacturing sites is expected.
In this role, you will:
- Develop and execute operations strategies that bridge product design and large-scale manufacturing.
- Drive build readiness and production planning from prototype through mass production.
- Partner with global suppliers to ensure materials, tooling, and capacity meet program goals.
- Collaborate with hardware, quality, and supply chain teams to establish and maintain robust operational systems.
- Track cost, yield, and schedule performance to ensure efficient and predictable product delivery.
- Build scalable processes that support rapid iteration and future product launches.
You might thrive in this role if you:
- Have 6+ years of experience in hardware operations, manufacturing, or supply chain for consumer electronics or similar industries.
- Have successfully taken at least one product from concept through mass production.
- Are fluent in NPI processes, contract manufacturing dynamics, and global operations management.
- Bring strong analytical and communication skills, with the ability to navigate ambiguity and drive alignment across teams.
- Are motivated by building new systems and enjoy working at the intersection of design, engineering, and execution.
- Value precision, collaboration, and speed — and are excited to help bring OpenAI’s consumer products to market at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.