商业解决方案实习生
Business Solutions Intern
你将通过识别改进商业流程的机会并交付技术驱动的解决方案,推动客户体验转型,从而提升业务的整体效率和效果。与商业、IT、GBS和外部合作伙伴紧密合作,你将帮助塑造和实施利用自动化、人工智能、高级分析和CRM技术的创新解决方案。这是一个在一家全球组织内参与高影响力转型项目的机会,同时可以接触到前沿技术和最佳实践。
关于你
你充满好奇心,具备分析能力,渴望了解技术如何改善业务流程和客户体验。你喜欢处理数据,解决问题,并与不同团队协作以实现共同目标。
你对数字化转型、自动化、分析和技术有浓厚兴趣,并希望在快节奏、国际化的环境中获得实践经验。
主要职责
- 与商业、IT、GBS和外部利益相关者合作,了解业务需求,定义要求并识别解决方案机会。
- 分析和映射商业流程,识别优化、自动化和标准化的机会。
- 支持自动化解决方案和AI驱动功能的设计、实施和持续改进。
- 协作部署和增强CRM平台、智能销售模型及其他商业技术。
- 利用数据和分析生成可操作的见解,支持数据驱动的决策。
- 组织研讨会,收集需求,并记录业务流程和解决方案设计。
- 为用户提供培训、指导和持续支持,确保新工具和流程的成功采用。
- 监控解决方案的表现,并推荐改进措施以提高效率和改善客户体验。
- 正在攻读或已近期完成人工智能、计算机科学、数据科学或相关领域的学位。
- 对数据分析、自动化和数字技术感兴趣。
- 熟悉Power BI、SQL和Microsoft Power Platform工具。
- 熟悉Python或其他编程语言者优先。
此职位汇报对象:客户卓越解决方案与销售运营总监
出差:低于5%
我们提供
- 远程工作模式
查看英文原文
You will play a key part in driving customer experience transformation by identifying opportunities to improve commercial processes and delivering technology-enabled solutions that enhance efficiency and effectiveness across the business. Working closely with Commercial, IT, GBS, and external partners, you will help shape and implement innovative solutions leveraging automation, AI, advanced analytics, and CRM technologies. This is an exciting opportunity to contribute to high-impact transformation initiatives within a global organization while gaining exposure to cutting-edge technologies and best practices.
About You
You are curious, analytical, and eager to learn how technology can improve business processes and customer experiences. You enjoy working with data, solving problems, and collaborating with different teams to achieve common goals.
You have a strong interest in digital transformation, automation, analytics, and technology, and you are looking for an opportunity to gain practical experience in a fast-paced, international environment.
Key Responsibilities
- Partner with Commercial, IT, GBS, and external stakeholders to understand business needs, define requirements, and identify solution opportunities.
- Analyse and map commercial processes, identifying opportunities for optimization, automation, and standardization.
- Support the design, implementation, and continuous improvement of automation solutions and AI-enabled capabilities.
- Collaborate on the deployment and enhancement of CRM platforms, intelligent selling models, and other commercial technologies.
- Leverage data and analytics to generate actionable insights and support data-driven decision-making.
- Facilitate workshops, gather requirements, and document business processes and solution designs.
- Provide training, guidance, and ongoing support to users, ensuring successful adoption of new tools and processes.
- Monitor solution performance and recommend enhancements to drive efficiency and improve the customer experience.
- Currently pursuing or recently completed a degree in Artificial Intelligence, Computer Science, Data Science, or a related field.
- Interest in data analytics, automation, and digital technologies.
- Knowledge of Power BI, SQL, and Microsoft Power Platform tools.
- Knowledge of Python or other programming languages is a plus.
This position reports to: Customer Excellence Solutions & Sales Operations Director
Travel: <5%
We offer
- Remote work model
- Opportunities to gain an interesting experience
- Employee referral program
- Flexible working hours
All your information will be kept confidential according to EEO guidelines.
To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.
O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.
With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, O-I is a truly global maker of glass packaging.
Originally posted on Himalayas