资深产品设计师
Staff Product Designer
**公司简介**
Etsy 是全球独一无二和创意商品的市场平台。我们构建、驱动并不断进化连接全球数百万企业家与买家的工具和技术。作为 Etsy 的员工，你将与充满热情的同事一起解决独特、有意义且大规模的问题，同时产生积极的影响，并让商业保持人性化。
我们相信卓越的公司是由卓越的团队打造的，我们对此非常重视。这意味着招聘优秀的人才，从第一天起就为他们提供成功所需的条件，并给予他们真正的发展机会。我们投资于超越晋升的发展，同时培养信任和关系，帮助人们更好地协作完成工作。
**这个职位是做什么的？**
我们正在寻找一位高级产品设计师，负责 Etsy 的“对话”和“共同创作”——这是我们产品组合中最具战略意义的举措之一。目前，Etsy 上的消息功能主要是被动的：大多数买家从未发送过消息，而且大部分对话都是购买后的帮助线程。但共同创作已经在大规模进行——仅在 16 周内就有超过 120 万次对话促成购买，平均订单价值接近我们的三倍——但体验尚未跟上。你将设计买家和创作者如何协作实现定制化产品的未来。
对话与共同创作是 BuyerX 中“考虑与购买”设计团队的一部分。“考虑与购买”专注于列表、落地页、购买后以及对话与共同创作。
Buyer X 团队致力于提升客户体验的卓越性和连接性。我们坚信需要保持对工艺和一致性的严格关注，以实现我们的战略和使命。在这个职位上，你将与工程、研究、分析、营销和产品管理等跨职能产品合作伙伴密切合作，定义和设计新的体验，并改进现有的体验。
这是一个全职职位，向产品设计高级经理汇报。
**在 Etsy，这个团队是什么样的？**
- Etsy 的产品设计师与产品经理、4-6 名工程师、研究员和数据分析师组成一个小组。他们通过交付解决问题的方案并直接从客户那里获取反馈，来推动 Etsy 客户体验的某一部分。
**日常的工作内容是什么？**
- 设计精美的交互式原型以帮助推进项目
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**Company Description**
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.
**What’s the role?**
We're looking for a Staff Product Designer to own Conversations and Co-Creation at Etsy — one of the most strategically distinct bets in our product portfolio. Right now, messaging on Etsy is largely reactive: most buyers have never sent a message, and the majority of convos are post-purchase help threads. But co-creation is already happening at scale — over 1.2 million conversations led to a purchase in just 16 weeks, at nearly 3x our average order value — and the experience hasn't caught up. You'll design the future of how buyers and makers collaborate to bring custom things to life.
Convos & Co-Creation is part of the Consider & Purchase design team within BuyerX. Consider & Purchase focuses on Listings, Landings, Post-Purchase, and Convos & Co-Creation.
The Buyer X Team is focused on driving excellence and connection in the customer experience. We believe in the need to maintain a rigorous focus on craft and consistency in order to bring our strategy and mission to life. In this role, you will be defining and designing new experiences and improving on existing ones in close collaboration with cross-functional product partners in engineering, research, analytics, marketing and product management.
This is a full-time position reporting to the Senior Manager of Product Design.
**What’s this team like at Etsy?**
- Product designers at Etsy work in a squad alongside a product manager, 4-6 engineers, a researcher and a data analyst. Together they drive their own part of the Etsy customer experience by delivering solutions to problems and getting feedback directly from customers.
**What does the day-to-day look like?**
- Designing polished, interactive prototypes to bring your team’s roadmap to life
- Launching experiments and evaluating how they perform and how to iterate
- Sharing your work with peers and leadership to collect feedback and iterate
- Taking part in weekly design critiques, workshops, and squad meetings
- Thinking and writing about your process and documenting your decisions
- Collaborating with engineering to build your design to spec before launch
- Collecting feedback through both research and experimentation to refine and iterate on your designs
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
**Qualities that will help you thrive in this role are:**
- 7+ years of professional experience working in product design
- Ability to develop work that represents strong understanding of design fundamentals (visual hierarchy, interaction design, application of brand and system)
- Experience designing native apps (iOS and Android) and familiarity with platform specific interaction patterns
- You create superior and systematically maintained designs that set the bar for execution of visual design standards at Etsy.
- Effective articulation of ideas and design solutions
- Self-directed leadership with the ability to guide peers and drive cross-functional impact
- Share feedback with understanding and clarity, and easily translate feedback you receive into your work
- Your ideas improve our processes and products and create clarity through ambiguity
- Translation of quantitative & qualitative insights into design decisions
- Contribution to our culture: motivation, optimism, quality, integrity
**Compensation & Benefits**
In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our [competitive benefits](https://storage.googleapis.com/etsy-extfiles-prod/Benefits%20One%20Pagers%20-%20Employer%20Brand/ETSY2023BENEFITSLANDINGPAGE.pdf) that support you and your family. Base salary is determined by your location, skills, and experience.
Etsy uses two geographic pay zones to reflect the labor markets where we compete for talent: one called Geo-1, covering the New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area, and one called Geo-2, covering all other U.S. locations. Salary ranges for this role vary by zone and are listed below.
**Location**
We prioritize candidates based within commutable distance of Etsy’s Brooklyn Office. Depending on proximity, we ask team members to come in once or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies [here](https://careers.etsy.com/how-and-where-we-work).
**Salary Range:**
• Geo-1: 187,000.00 - 253,000.00 USD Annual
• Geo-2: 168,000.00 - 228,000.00 USD Annual
**What's Next**
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
**Our Promise**
At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status**, or any other characteristic protected by applicable federal, state, or local law**. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.