高级收入周期专员
Senior Revenue Cycle Specialist
概述
高级收入周期专员是收益管理事业部收入周期团队的成员。该部门可能直接与其他收益团队成员合作,以确保部门目标的实现。高级收入周期专员负责复杂的重复性及/或日常功能和流程,这些是业务执行所必需的,包括但不限于确保部门内各项功能(支票申请、抵消、发票等)的质量。其他职责还包括解决已识别的复杂问题,并作为部门内其他收入周期专员的联系人。高级专员将识别差异,分析问题以确保付款及时入账,并在多个系统和平台上处理电子请求。
成功的候选人应具备高级Excel技能,能够分析大型数据集,识别趋势,核对差异,并支持基于数据的决策。此职位广泛使用Excel进行报告、数据验证、账户分析、付款研究和流程改进计划。高级专员需使用查找公式、数据透视表、数据分析工具和其他高级电子表格技术,以确保准确性、效率和及时解决问题。此外,高级专员是该领域的专家,与团队主管直接合作,确保团队在创建和识别培训材料以及协助新员工入职和培训方面取得成功,同时作为团队中其他成员的导师。
职责
- 高级专员被认定为收入周期领域所有知识的专家。
- 与团队主管合作开发和监督新员工入职材料,确保对专员和专员2的有效培训。
- 完成或监控组织功能或流程,确保它们准确、按时完成,并符合既定政策和法规。
- 跟踪流程,为管理层准备详细说明部门行动质量的报告。
- 分析、识别并实施流程变更机会,以提高绩效和效率,最大化收入或利润率。
- 能够解决风险和复杂度有限的错误和异常情况。
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Overview
A Senior Revenue Cycle Specialist is a member of the Revenue Cycle team within the Yield Management Division. This department may work directly with other members of Yield to ensure department expectations are accomplished. The Sr. Specialist, Revenue Cycle position is responsible for complex levels of recurring and/or daily functions and processes that are necessary for business execution; including but not limited to, ensuring the quality of various functions within the department (check application, offsets, invoicing, etc.). Other responsibilities will include solving complex issues that have been identified and being a point person for other Revenue Cycle Specialists within the department. A Senior Specialist will identify discrepancies, analyze issues to ensure payments are posted timely and process electronic requests in multiple systems and platforms.
A successful candidate will possess advanced Excel skills and the ability to analyze large data sets, identify trends, reconcile discrepancies, and support data-driven decision-making. This role leverages Excel extensively for reporting, data validation, account analysis, payment research, and process improvement initiatives. The Senior Specialist is expected to use functions such as lookup formulas, pivot tables, data analysis tools, and other advanced spreadsheet techniques to ensure accuracy, efficiency, and timely issue resolution.Additionally, a Senior is a subject matter expertise and works directly with the Team Lead to ensure the success of the team in creating and identifying training materials and assisting with new hire onboarding and orientation, acting as a mentor for others on the team.
Responsibilities
- A Senior Specialist is identified as a subject matter expert on all knowledge within the Revenue Cycle space.
- Collaborate with the Team Lead to develop and oversee new hire onboarding materials, ensuring the effective training of Specialists and Specialist 2’s.
- Completes or monitors organizational functions or processes, ensuring that they are completed accurately, on time, and in compliance with established policies and regulations.
- Tracks processes, preparing reports for management detailing quality or quality of departmental actions.
- Analyzes, identifies, and implements procedural change opportunities to improve performance and efficiency, and maximize revenue or margins.
- Ability to resolve errors and handles exceptions of limited risk and complexity.
- Identifies opportunities to improve revenue cycle processes and proposes solutions to capitalize on opportunities. Works with manager to establish an implementation plan and can work independently or with support of Specialists to implement plan. Thinks critically through implementation of plans to identify gaps and make necessary adjustments.
- Serves as a key point of contact for other departments on the audit and the client. Resolves client and audit issues to completion with attention to detail and the highest level of professionalism. Conducts research and resolution on outstanding claims. Posts adjustment transactions to collection system as well as client’s system.
- Posts payments to collection accounts, reconciles with posted bank transactions, works with AP department to have refund issued when needed, reconciles monthly bank statements with cash posting database. Posts adjustment transactions to collection system as well as client’s system.
- Access and understand necessary information from the various online systems, understanding the systems process in determining how a claim has been paid to accurately apply payments and adjustments and assists in determining the adjudication of funds. Has a detailed understanding of client systems and processes. Can serve as a subject matter expert on client processes.
- Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures monthly reporting for audit purposes. Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures daily deposit reconciliation; maintains daily, monthly reporting for audit purposes.
- Researches and accurately distributes payments with no apparent invoice number, or date-of-service. Researches and determines the correct claim for the payment if there is a valid patient/date of services and accurately applying payment to correct claim.
- Maintains thorough and detailed knowledge of compliance and recovery laws regarding processing and recoupment to ensure compliance with state laws regarding all cash processes as evident through the collection cycle.
- Maintains productivity goals and standards set by the department. Ensures all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
- Quickly grasps a working understanding of basic elements and concepts of audit operations. Demonstrates enthusiasm for learning and applying knowledge to the completion of tasks. Successfully integrates and executes new assignments with moderate guidance and direction.
- Demonstrates adeptness in gathering data, analyzing problems, evaluating options, and developing/implementing creative solutions to job challenges. Makes logical, well-reasoned and timely decisions, seeking guidance and support as appropriate.
- Demonstrates competency with tools of the job including but not limited to filing systems, computers, word processing & spreadsheet applications, web systems, Cotiviti and Client systems, data file structures and Power Point. Can efficiently download and format common file types.
- Demonstrates ability to plan, organize, and prioritize multiple tasks and ensure timely completion. Uses a structured and dependable approach to accomplishing assigned work.
- Shows initiative and a willingness to engage in all audit support activities. Reaches beyond current tasks to add value to broader team. Goes the extra step to solve problems instead of waiting for someone else to solve them.
- Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements. Assures confidentiality and security of all data, adhering to all HIPAA laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.
- Works with clients, customers, and partners to accurately assess their needs, provide information or assistance, resolve problems, or satisfy requirements.
- Can be counted on to consistently meet or exceed goals and perform at expected levels of quality and productivity. Demonstrates willingness and readiness to take on more responsibility in support of the audit.
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
Qualifications
- 2 -4 years of related experience and/or Associate or bachelor’s degree preferred.
- Bachelor's Degree in Accounting/Finance/Business or five (5) years relevant experience preferred.
- Minimum of two years of financial and/or business-related experience.
- Proficiency in MS Excel required; Access strongly preferred.
- Ability to work both in a team and independently.
- Knowledge of revenue cycle practices.
- Healthcare experience a plus.
- Excellent organizational ability required to handle multiple priorities.
- Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines to achieve successful performance in completing assigned responsibilities and interactions with the Organization both internally and externally.
Mental Requirements:
- Communicating with others to exchange information.
- Assessing the accuracy, neatness, and thoroughness of the work assigned.
Physical Requirements and Working Conditions:
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Repeating motions that may include the wrists, hands, and/or fingers.
- Must be able to provide a dedicated, secure work area.
- Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
- No adverse environmental conditions expected.
Base compensation ranges from $23.25 to $24.75 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.
Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
Date of posting: 8/21/2026Applications are assessed on a rolling basis. We anticipate that the application window will close on 9/30/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.
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Originally posted on Himalayas