IT项目经理（远程 - 美国）
IT Project Manager (Remote - US)
职位描述
World Travel Holdings 正在寻找一位经验丰富的 IT 项目经理，在混合敏捷和瀑布模型环境中领导面向客户的数字体验交付。该职位结合了传统的项目管理职责与 Scrum Master 实践，帮助团队规划、执行并交付符合业务目标的解决方案。理想的候选人具备管理数字产品和基于网络的项目的经验，并能平衡长期规划与日常团队执行。该职位将与产品负责人、业务分析师、UX/UI、工程、QA 和业务利益相关者紧密合作，推动交付，管理风险和依赖关系，并确保多个项目取得成功。
公司简介
World Travel Holdings 总部位于佛罗里达州劳德代尔堡，是美国最大的邮轮代理公司，也是一家获奖的休闲旅游公司，拥有近40个旅游品牌。通过自有品牌和定制品牌合作，我们销售邮轮、别墅、度假村日票和豪华旅行服务。凭借顶级特许经营体系、英国邮轮部门以及对员工参与和远程工作的强烈承诺，World Travel Holdings 提供以员工为中心的文化。了解更多：WorldTravelHoldings.com
职责
项目与交付管理
- 从需求收集到发布，领导 B2B 特许经营应用的交付。
- 制定并管理项目计划、时间表、里程碑、交付物、依赖关系和资源需求。
- 跟踪项目目标的进展，并向利益相关者和管理层沟通状态、风险、问题和决策。
- 促进跨职能团队的协调，并推动对项目承诺的责任感。
- 主动识别并缓解风险、障碍和依赖关系。
- 维护核心交付文档，包括项目计划、RAID 日志、状态报告和决策跟踪。
敏捷团队领导
- 协调敏捷仪式，包括冲刺计划会议、每日站会、回顾会议和待办事项梳理。
- 支持团队实现冲刺承诺和交付目标。
- 跟踪并报告团队速度、冲刺进展和交付情况。
- 消除障碍，帮助团队发现持续改进的机会。
- 推广敏捷原则，同时支持 WTH 的混合交付模式。
- 支持回顾会议中的行动项和敏捷团队内的持续改进工作。
- 帮助团队以实际的方式应用敏捷实践。
查看英文原文
Overview
World Travel Holdings is seeking an experienced ITProject Manager to lead the delivery of customer-facing digital experiences in a hybrid Agile and Waterfall environment. This role combines traditional project management responsibilities with Scrum Master practices to help teams plan, execute, and deliver solutions that align with business objectives. The ideal candidate has experience managing digital product and web-based initiatives and can balance long-range planning with day-to-day team execution. This role partners closely with Product Owners, Business Analysts, UX/UI, Engineering, QA, and business stakeholders to drive delivery, manage risks and dependencies, and ensure success outcomes across multiple initiatives.
About the Company
World Travel Holdings, headquartered in Fort Lauderdale, FL, is the nation’s largest cruise agency and an award‑winning leisure travel company with nearly 40 travel brands. Through owned brands and private‑label partnerships, we sell cruises, villas, resort day passes, and luxury travel services. With a top-rated franchise, a UK cruise division, and a strong commitment to employee engagement and remote work, World Travel Holdings offers a people-focused culture. Learn more: WorldTravelHoldings.com
Responsibilities
Project & Delivery Management
- Lead delivery of B2B Franchise applications from intake through launch.
- Develop and manage project plans, timelines, milestones, deliverables, dependencies, and resource needs.
- Track progress against project goals and communicate status, risks, issues, and decisions to stakeholders and leadership.
- Facilitate cross-functional alignment and drive accountability for project commitments.
- Proactively identify and mitigate risks, blockers, and dependencies.
- Maintain core delivery artifacts, including project plans, RAID logs, status reports, and decision tracking.
Agile Team Leadership
- Facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.
- Support teams in achieving sprint commitments and delivery objectives.
- Track and report on team velocity, sprint progress, and delivery
- Remove impediments and help teams identify opportunities for continuous improvement.
- Promote Agile principles while supporting WTH's hybrid delivery model.
- Support retrospective action items and continuous improvement efforts within the scrum team.
- Help teams apply Agile practices in a practical way that supports WTH’s hybrid delivery model.
- Promote ownership, accountability, transparency, and early risk identification across the team.
Stakeholder & Team Partnership
- Build strong relationships across business and technology teams.
- Translate business objectives into actionable delivery plans.
- Facilitate conversations, drive decisions, and resolve conflicts when priorities compete.
- Provide clear executive-level communication regarding progress, risks, and recommendations.
- Foster a culture of ownership, accountability, transparency, and collaboration.
Process & Operational Excellence
- Champion consistent delivery processes, standards, and governance practices.
- Drive improvements that increase team effectiveness, predictability, and delivery quality by identifying opportunities to leverage AI, automation, and modern delivery tools to streamline workflows, improve decision-making, and enhance team productivity.
- Contribute to continuous improvement through retrospectives, lessons learned, and process enhancement initiatives.
Qualifications
- 5+ years of project management experience in a technology or software delivery environment.
- 3+ years of experience serving as a Scrum Master or facilitating Agile teams.
- Strong understanding of Agile and traditional project management methodologies.
- Experience managing IT back-end and customer-facing initiatives in partnership with Franchise stakeholders and software engineering teams.
- Proficiency with tools such as Jira, Smartsheet, SharePoint, or similar platforms.
- Excellent communication, facilitation, stakeholder management, and problem-solving skills.
- Highly organized with a strong sense of ownership and accountability for driving work to completion.
- PMP, Certified Scrum Master (CSM), PMI-ACP, or similar certifications are a plus.
Compensation & Benefits
Estimated Pay Range: $120,000 - $130,000
Benefits Overview:
- Comprehensive medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401(k) with discretionary company match
- Paid time off and holidays
- Travel discounts and employee perks
- Employee Assistance Program (EAP)
- Professional development and learning opportunities
EEO Statement
World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.
Originally posted on Himalayas