产品设计负责人 - 贷款
Lead Product Designer - Lending
关于Nu
Nu是拉丁美洲领先的数字银行，为巴西、墨西哥和哥伦比亚的1.4亿客户提供服务。公司通过利用数据和专有技术推动行业变革，开发创新的产品和服务。
以应对复杂性并赋能人们为使命，Nu为客户提供完整的金融旅程，通过负责任的贷款和透明度促进金融包容性和进步。公司由一个高效且可扩展的商业模式驱动，结合低成本服务与不断增长的回报。
Nu的影响力已获得多项奖项的认可，包括《时代》100家最具影响力公司、《快公司》最具创新力公司以及《福布斯》全球最佳银行。
访问我们的机构页面 https://www.nu.com/2026-en
关于该职位
作为从构想到全面推出产品开发的团队，设计团队确保我们的产品体验对用户有价值。Nubank的设计人员必须处理复杂的问题，并将其转化为数百万用户易于使用、直观且可访问的体验。
您将加入Payroll INSS小组，负责为大众市场INSS退休人员和养老金领取者提供简单、人性化且完整的借贷体验，他们需要借钱来维持生计并实现目标。我们正在寻找一位对这一特定客户群体充满热情，并致力于让一款老旧、受监管且复杂的產品变得易于使用和富有同理心的设计人员。
您将负责
- 将复杂的用户洞察和数据（CSAT、研究、分析）转化为清晰的设计机会和产品决策，以支持业务KPI和收入增长。
- 负责端到端、可扩展的体验，确保功能融入连贯的产品生态系统，同时考虑法律限制、业务需求和NuDS标准。
- 从发现阶段到最终交付，规划并领导设计项目，验证技术可行性，并在最少监督的情况下推动高质量执行。
- 成为团队的技术参考，适应并复制市场最佳实践，提升团队标准。
- 与组织内各个层级的其他业务领域建立联系，影响业务决策，并与产品、工程和业务合作伙伴一起捍卫设计逻辑。
- 建立并推广健康的团队文化，通过高标准的质量激励其他设计师。
查看英文原文
ABOUT NU
Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page https://www.nu.com/2026-en
ABOUT THE ROLE
As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.
You'd be joining the Payroll INSS Squad, responsible for delivering a simple, humanized and complete borrowing experience for Mass Market INSS retirees and pensioners who need to borrow money to make ends meet and reach their goals. We're looking for a designer who is passionate about this specific customer segment and about making an old, regulated, and complex product feel easy to use and humane.
YOU’LL BE RESPONSIBLE FOR
- Translate complex user insights and data (CSAT, research, analytics) into clear design opportunities and product bets that support business KPIs and revenue growth.
- Own end-to-end, scalable experiences, ensuring features connect into a cohesive product ecosystem while accounting for legal constraints, business needs, and NuDS standards.
- Scope and lead design projects from discovery through final handoff, validating technical feasibility and driving high-quality execution with minimal supervision.
- Be a technical reference for the team, adapting and replicating market best practices to raise the team's bar.
- Build links with other business areas at all levels of the organization, influencing business decisions and defending design logic with Product, Engineering, and Business partners.
- Establish and promote a healthy team culture, inspiring fellow designers through a high bar of quality work.
- Thrive in an agile, evolving environment, showing resilience and strong collaboration while pushing the boundaries of the team's UX/UI/visual execution.
WHAT WE'RE LOOKING FOR SOMEONE WHO HAS
- Solid expertise in Product Design (UI, UX, and Research).
- Experience in digital products, ideally with regulated or complex financial products.
- Excellent English: verbal and written communication skills.
- Ability to work well in a highly collaborative, cross-functional, fast-paced startup environment.
- Ability to influence prioritization in an agile environment, adapting to shifting priorities and stakeholder needs with openness and agility.
- Desirable: AI and WhatsApp knowledge, to address INSS customers' need for humanized, timely support
Location
São Paulo, SP or Campinas, SP or Rio de Janeiro, RJ.
Work model
Hybrid
Office requirement
2 days per week at the office.
OUR BENEFITS
- Chance of earning equity at Nubank
- Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
- Public Transportation Commuting Benefit (Vale-Transporte)
- NuCare – Psychological, Financial and Legal Assistance Program
- Life Insurance
- Medical Plan
- Dental Plan
- NuLanguage – Language Course Program
- Nucleo - Our learning platform of courses
- Extended Parental Leave
- Daycare Allowance
- Parental Consultancy
- Work-from-home Allowance
- Gym Partnerships
- 30 days of paid vacation
- Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.