账户增长专员
Account Growth Specialist
你将远程工作(美国)
销售岗位 - GoTo
在GoTo,我们的销售团队将企业与人们连接到简化并赋能日常生活的技术解决方案。我们通过创新和实用的AI不断改进方法,帮助您发现新机会、个性化接触,并为我们的客户和合作伙伴带来成果。在这里,您将运用创造性的解决问题能力和数据驱动的洞察力,有效地进行客户开发,并将我们的解决方案匹配到每个独特的需求。加入我们的团队,您的想法和抱负将帮助我们更好地支持客户,塑造GoTo的未来。
你的日常工作
作为账户增长专家,您将负责:
- 主动与分配的客户互动,识别增长机会并提升账户价值。
- 推动账户从标准版升级到CX解决方案。
- 识别并追求附加机会,例如增加座位数或新的产品(如AI接待员)。
- 教育客户了解GoTo不断扩展的产品套件。
- 通过咨询式销售建立牢固的客户关系并加深账户忠诚度。
- 与内部团队协作,确保无缝的客户体验。
- 持续达成或超越扩展和升级销售目标。
我们寻找的人选
作为账户增长专家,您的背景应包括:
- 在销售、账户管理或相关客户增长/扩展角色中取得成功经验。
- 有成交或外向销售经验者优先。
- 能够以积极主动且有条理的方式管理大量业务。
- 具备出色的沟通、谈判和关系建立能力。
- 对加入新团队并为GoTo快速增长的职能做出贡献充满热情。
我们提供的福利
在GoTo,我们关心帮助员工在工作中取得成功,并在生活中感受到支持。我们的员工福利和项目旨在支持您的健康、成长和归属感。以下是您成为我们团队一员后可以期待的:
- 全面的健康福利
- 丰厚的带薪休假,包括带薪假期、志愿日、季度自我关怀日以及公司指定的无会议日
- 学费报销以及参加讲师授课和按需学习和发展项目的权限
- Thrive Global健康计划,一个保密的员工援助计划(EAP)、健康应用以及一对一健康辅导
- 员工主导的社区和项目,包括员工资源小组(ERGs)、GoTo Gives和慈善活动
查看英文原文
Where you’ll work:
Remote (US)Sales at GoTo
At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here, you’ll use creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shape GoTo’s future.
Your Day to Day
As an Account Growth Specialist, you would be working on:
- Proactively engage assigned customers to identify growth opportunities and enhance account value.
- Drive the upgrade of accounts from Standard to CX solutions.
- Identify and pursue add-on opportunities, such as additional seats or new offerings (e.g., AI Receptionist).
- Educate customers on GoTo’s evolving suite of products.
- Build strong customer relationships and deepen account loyalty through consultative selling.
- Collaborate with internal teams to ensure a seamless customer experience.
- Consistently meet or exceed expansion and upsell targets.
What We’re Looking For
As an Account Growth Specialist, your background will look like:
- Proven success in sales, account management, or a related customer growth/expansion role.
- Previous closing or outbound experience preferred.
- Ability to manage a high-volume book of business with a proactive and organized approach.
- Strong communication, negotiation, and relationship-building skills.
- Excitement for working on a new team and contributing to a fast-growing function at GoTo.
What We Offer
At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:
- Comprehensive health benefits
- Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- Tuition reimbursement and access to instructor-led and on-demand learning and development programs
- The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
- Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching
We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day.
Specific benefits and offerings may vary by country in line with local regulations and market practices.
At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed.Learn more.
Annual OTE [Base + Commissions Target] Range: $76,500.00 - $103,500.00The above shows our ranges from minimum to maximum and is displayed in the full-time equivalent amount. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.
Originally posted on Himalayas