专属顾问
Dedicated Advisor
在Evolve，我们的使命是让每个人都能轻松进行度假租赁。我们这支高绩效、以客户为中心的团队，依靠好奇心、沟通和责任感——共同努力为业主和客人创造卓越的体验。无论是在解决重大挑战、实现出色成果，还是庆祝成功，我们都带着目标和热情迎接每一天。如果你准备加入一家以使命驱动的公司，每位同事都有机会茁壮成长，那么Evolve可能正是你想要的地方。
为什么选择这个职位
Evolve的使命是让每个人都能轻松进行度假租赁。与DIY或传统的本地物业经理不同，Evolve的现代方法通过可扩展的、技术驱动的模式，赋能房主并赢得客人的信任。
专属顾问在这个使命中扮演着关键角色，通过与Evolve房主建立深入的战略关系，帮助他们实现长期成功。你将成为一位值得信赖的合作伙伴，理解每位房主的独特目标，并制定定制化的策略来支持他们。
每位房主的成功定义各不相同。你的工作就是理解这些差异，预判需求，并引导房主做出能最大化表现、加强与Evolve的合作关系，并最终提升整个组合的长期价值和NPS的决策。
你会做什么
- 管理并保留约200个Evolve房源的高价值客户群。
- 建立牢固的战略关系，减少流失率并推动长期合作价值。
- 作为性能专家，提供清晰、数据驱动的房产和组合表现分析。
- 成为房主的可靠资源，提供支持、战略指导和增长建议。
- 主动识别提升房主表现和体验的机会。
- 交叉销售Evolve服务，以最大化组合价值，同时了解行业趋势和市场动态。
- 通过升级管理等级、扩大可用性、改善设施和增加房产等上架方式提高NPS和LTV。
- 提供市场和房产分析，帮助房主发现通过Evolve扩展组合的机会。
- 进行月度和季度表现评估，对齐目标、洞察和下一步计划。
- 与内部团队跨职能协作，提供无缝、高质量的房主体验。
- 关注短期租赁行业的趋势，为房主提供潜在影响的建议。
查看英文原文
At Evolve, we’re on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you’re ready to join a mission-driven company where every teammate has the opportunity to thrive, Evolve might just be the place for you.
Why this role
Evolve’s mission is to make vacation rental easy for everyone. Unlike DIY or traditional local property managers, Evolve’s modern approach empowers homeowners and builds trust with guests through a scalable, tech‑enabled model.
The Dedicated Advisor plays a critical role in that mission by building deep, strategic relationships with Evolve owners. You’ll serve as a trusted partner who understands each owner’s unique goals and crafts tailored strategies to help them achieve long‑term success.
Success looks different for every owner. Your job is to understand those differences, anticipate needs, and guide owners toward decisions that maximize performance, strengthen their partnership with Evolve, and ultimately increase long term value and NPS across your portfolio.
What you’ll do
- Manage and retain a high‑value book of ~200 Evolve listings.
- Build strong, strategic relationships that reduce churn and drive long‑term partnership value.
- Act as a performance expert by delivering clear, data‑driven insights on property and portfolio performance.
- Serve as a trusted, go‑to resource for owners - providing support, strategic guidance, and growth recommendations.
- Proactively identify opportunities to improve owner performance and experience.
- Cross‑sell Evolve services to maximize portfolio value while staying current on industry trends and market dynamics.
- Increase NPS and LTV through upsells such as management tier upgrades, expanded availability, amenity improvements, and additional properties.
- Provide market and property analysis to help owners identify opportunities to expand their portfolios with Evolve.
- Conduct monthly and quarterly performance reviews to align on goals, insights, and next steps.
- Collaborate cross‑functionally with internal teams to deliver a seamless, high‑quality owner experience.
- Stay informed on the short‑term rental industry trends to advise owners on potential impacts to their business
What makes you a great fit
- 3+ years of account management experience, ideally in a high‑touch or strategic environment.
- Background in travel or hospitality (preferred).
- Exceptional active listening skills with the ability to simplify complex concepts.
- Highly adaptable and comfortable navigating a fast‑changing environment.
- Strong verbal and written communication skills.
- Analytical, organized, and detail‑oriented with a data‑driven mindset.
- Competitive, goal‑oriented, and motivated by measurable impact.
- Strategic thinker with strong problem‑solving abilities.
- Direct, clear communicator who builds trust quickly.
- Willingness to go above and beyond for both colleagues and owners.
Compensation
For this role compensation is based on a base plus commission. Our base salary is $76,500. This role is eligible to earn monthly commission (with on-target earnings of $22,500 annually) based on team/ individual performance.
Location
All Evolve team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again.
California Applicant Privacy Policy | Evolve
How we reward Evolvers
We’re intentional about offering benefits that empower every Evolver to thrive both professionally and personally because they’re more than perks—they’re investments in our customer-obsessed, high-performing team.
We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the diverse needs of our team. Whether it’s helping you take care of your health, plan for the future, or celebrate life’s milestones, our offerings are designed to support you every step of the way.
- Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match.
- Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
- Health & Wellness: Comprehensive medical, dental, and vision plans, with 100% employer-paid dental and vision for individual coverage, a low-cost medical option, 10 free mental health visits, and pet insurance.
- Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you.
- Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties.
- Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact.
- Connection: Employee Resource Groups celebrating our diverse communities at Evolve.
How we work together
With our core values as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we’re excited to see what you’ll bring as your authentic self.
Still curious about who we are and what we do? Read more about our business and our culture at .
EEO
At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions.
If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.
Originally posted on Himalayas