人力资源系统与自动化经理
People Systems and Automation Manager
我们是谁？
Cohere 是领先的以安全为首要任务的企业人工智能公司。我们构建前沿的基础 AI 模型和端到端产品，旨在解决现实中的商业问题。
我们正在为正在构建 AI 系统的企业训练和部署前沿模型。我们认为我们的工作对 AI 的广泛应用至关重要，我们正在寻找希望参与其中的人才。
我们对所构建的东西非常执着。我们每个人都负责提升模型的能力以及为客户创造的价值。Cohere 是一个由研究人员、工程师、设计师等组成的团队，他们对各自的专业充满热情。
我们是一家总部位于多伦多的全球科技公司，在伦敦、纽约市、旧金山、蒙特利尔、巴黎、柏林和首尔设有主要办公室。加入我们！
为什么选择这个职位？
我们正在招聘一位人员系统与自动化经理，负责管理我们的人员流程并实现自动化。
Cohere 正在快速扩张。我们的流程是为一家规模小得多的公司设计的，很多流程仍然依赖于有人记得去做某件事。这在我们目前的发展规模下已经不再适用。一个有用的视角：这个职位将帮助我们通过系统和工具实现扩展，而不是依靠人力。
这是一个需要亲自动手的岗位。你将重新设计流程，构建跨 Rippling、Slack、Notion 和我们其他工具栈的流程，并直接负责离职流程和员工支持模型。你无法在不了解流程的情况下做好自动化，因此你将同时执行和设计流程。你将对结果负责，而不仅仅是设计。
你将加入一个小型的人力资源运营团队，在我们实施 Rippling 期间，这意味着有全新的机会，并能真正影响该职能在未来几年的运作方式。
你将负责的工作
设计流程，然后实现自动化
- 映射我们当前人员流程的实际运行方式，而非它们应该运行的方式
- 在自动化之前重新设计流程，避免将现有问题固化
- 在我们的 HRIS 和更广泛的工具链中构建流程和自动化
- 设计例外情况，而不仅仅是标准路径
全面负责员工生命周期
- 对入职者、调动者和离职者的执行过程负责。你将专注于消除流程中的人工交互。
- 填补人员、IT、财务和薪酬之间目前存在的工作漏洞。
- 构建内部流动流程，这些流程通常缺失
查看英文原文
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're hiring a People Systems and Automation Manager to own how our People processes actually run, and to automate them.
Cohere is scaling fast. Our processes were built for a much smaller company and too many of them still depend on someone remembering to do something. That does not hold at the size we're heading toward. A useful lens; this role sees us scale through systems and leverage, not human effort.
This is a hands-on building role. You will redesign processes, build the workflows that execute them across Rippling, Slack, Notion and the rest of our stack, and own offboarding and our employee support model outright. You cannot automate a process well without running one, so you will do both. You will own the outcome, not just the design.
You'll join a small HR Operations team during our Rippling implementation, which means greenfield opportunity and real influence over how this function works for the next few years.
WHAT YOU'LL DO
Design the process, then automate it
- Map how our People processes actually work today, not how they're supposed to
- Redesign them before automating, so we don't lock in problems we already have
- Build workflows and automations across our HRIS and wider tooling
- Design for the exceptions, not just the standard path
Own the employee lifecycle end to end
- Take responsibility for how joiners, movers and leavers are executed. You will be laser focused on removing human interaction in processes.
- Close the gaps between People, IT, Finance and Payroll where work currently falls through.
- Build the internal mobility processes that are often neglected; promotions, transfers, manager changes, entity changes etc.
Remove manual handling and human error
- Find where we're doing things by hand and take the work out
- Cut down what employees and managers have to ask us for in the first place
- Measure what you've removed, in hours, tickets or errors
Document everything
- Write SOPs and runbooks people actually use
- Make sure what you build can be maintained by someone else
- Keep our process documentation as a real source of truth rather than a folder nobody opens
Build for what's coming
- Design processes that hold as we grow and as we mature toward audit and compliance requirements
- Work with IT and Finance on the controls and evidence our processes need to produce
Manage a team
- Led and developed a high-performing team through regular coaching, feedback, and performance management while maintaining team cohesion and morale
- Managed day-to-day operations and resource allocation for a small team, balancing project priorities, resolving conflicts, and ensuring timely delivery of deliverables within budget constraints
YOU MAY BE A GOOD FIT IF YOU
- Have built People Ops/HR Systems at a company that grew fast, ideally through a doubling
- Have been through an HRIS implementation or migration and know what it costs
- Have personally built workflows and automations in HR systems or adjacent tooling, and are comfortable working with triggers, conditions, integrations and failure modes.
- Think in systems, and can talk about triggers, conditions, failure modes and edge cases
- Know what not to automate, and can explain why
- Write clearly and document by default
- Have run operations across multiple countries and entities, including EOR or contractor populations
- Are comfortable anywhere across the employee journey, from hire to exit
- Pick up new tools quickly and become the person others ask
- Enjoy building elegant solutions to messy operational problems
BONUS IF YOU HAVE
- Worked in Rippling, or implemented it
- People management experience
- Experience with APIs, webhooks or integration tooling
- Been in a company through IPO readiness or SOC 2 and SOX preparation
WHAT WE'RE NOT LOOKING FOR
Someone who wants to keep the lights on. This role exists to change how the work gets done, not to absorb more of it. If your instinct is to add a person when volume grows, this is not the role for you.
=======
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.