项目协调员（NetSuit）
Project Coordinator (NetSuit)
项目协调员 高级
工作模式：100% 远程
用工类型：全职
在 Alia Services 开启你的职业发展
Alia Services 将有才华的专业人士与全球成长型公司联系起来。我们专注于远程招聘、人力资源和薪资解决方案，帮助组织打造卓越的团队，同时为专业人士创造有意义的职业机会。
我们正在寻找一位经验丰富的项目协调员高级职位候选人，能够全面负责售后订单生命周期——从批准的销售订单到校对、供应商协调、生产、运输、交付和结案。
如果你在端到端订单管理、B2B 物流协调以及 ERP 系统（如 NetSuite）中的风险升级方面有成功经验，并且擅长在销售、计费、运营和外部供应商之间推动跨职能协作，这将是你的职业发展的理想晋升机会。
为什么加入 Alia Services？
在 Alia Services，我们希望团队成员在整个雇佣期间感受到支持，并有机会获得专业成长。作为我们团队的一员，你将获得：
- 100% 远程办公 – 在家舒适地工作，同时与国际团队和客户协作。
- 健康保险 – 通过 SafetyWing 提供的健康保险，入职后立即生效。
- 带薪休假（PTO） – 享受带薪假期，休息、充电并保持健康的工作生活平衡。
- 可靠的薪资发放 – Alia Services 团队提供的稳定薪资管理和支持。
- 专属 HR 支持 – 与我们的人员运营团队沟通，获取雇佣相关的问题解答、支持和指导。
- 职业发展 – 机会提升技能，获得国际经验，并进入高影响力的运营岗位。
- 指导与反馈 – 持续的导师辅导、领导力指导和发展机会。
- 国际经验 – 获得远程与国际公司和团队合作的宝贵经验。
- 跨职能发展 – 机会扩展知识面，接触业务的战略领域。
- 设备协调 – 根据职位和客户要求，可能提供设备支持和协调。
- 持续员工支持 – 从入职到日常雇佣，Alia Services 会成为你在客户体验中的专属合作伙伴。
查看英文原文
Project Coordinator Senior
Work Model: 100% Remote
Employment Type: Full-Time
Build Your Career With Alia Services
Alia Services connects talented professionals with growing companies around the world. We specialize in remote recruitment, workforce, and payroll solutions, helping organizations build exceptional teams while creating meaningful career opportunities for professionals.
We're looking for an experienced Project Coordinator Senior who is ready to take full ownership of the post-sale order lifecycle—from approved sales order through proofing, supplier coordination, production, shipment, delivery, and closeout.
If you have a proven track record in end-to-end order management, B2B logistics coordination, and risk escalation in ERP systems like NetSuite, and excel at driving cross-functional alignment between Sales, Billing, Operations, and external suppliers, this is the ideal senior step for your career.
Why Join Alia Services?
At Alia Services, we want our team members to feel supported throughout their employment while having opportunities to grow professionally. As part of our team, you'll have access to:
- 100% Remote Work – Work from the comfort of your home while collaborating with an international team and client.
- Health Insurance – Health insurance coverage provided through SafetyWing, beginning as soon as you are hired.
- Paid Time Off (PTO) – Enjoy paid time off to rest, recharge, and maintain a healthy work-life balance.
- Reliable Payroll – Consistent payroll administration and support from the Alia Services team.
- Dedicated HR Support – Access to our People Operations team for employment-related questions, support, and guidance throughout your time with us.
- Professional Growth – Opportunities to develop your skills, gain international experience, and step into high-impact operational roles.
- Coaching & Feedback – Ongoing mentorship, leadership guidance, and development opportunities.
- International Experience – Gain valuable experience working remotely with international companies and teams.
- Cross-Functional Development – Opportunities to expand your knowledge and gain exposure to strategic areas of the business.
- Equipment Coordination – Equipment support and coordination may be available depending on the position and client requirements.
- Ongoing Employee Support – From onboarding through your day-to-day employment, Alia Services serves as your dedicated partner throughout your experience with the client.
About the Role
As a Project Coordinator Senior, you will own assigned orders from sales handoff to final closeout, ensuring execution accuracy, proactive risk identification, and seamless stakeholder communication.
You will manage order details (item, pricing, shipping, ship-to details), coordinate purchase orders (POs) and design proofs with suppliers, track deliveries, resolve shipping exceptions, and serve as a core operational anchor and mentor for lower-level Project Coordinators.
What You'll Do
End-to-End Order & Project Execution
- Own assigned orders throughout the entire lifecycle—from sales approval, proofing, and production to delivery, billing handoff, and order closeout.
- Review order details (item, pricing, quantities, delivery dates) and escalate discrepancies prior to production to prevent errors and rework.
- Manage purchase orders (POs), production schedules, and proof approvals directly with suppliers.
- Track shipments, manage delivery confirmations, and resolve complex shipping exceptions or supply chain risks.
- Maintain accurate order statuses, notes, and follow-up actions in NetSuite and designated internal systems.
- Proactively identify and escalate risks that could impact event-dated orders, production timelines, or customer commitments.
- Maintain clear communication with clients, Account Executives, Account Managers, Billing, AR, Warehouse, and Operations teams.
Leadership, Mentorship & Process Improvement
- Mentor and support less-experienced Project Coordinators to ensure operational consistency across the team.
- Analyze workflow friction points and drive process improvements that reduce rework and increase execution accuracy.
- Provide cross-team coverage and support during peak volumes, maintaining high quality of service across accounts.
- Operate with total autonomy under minimal supervision, prioritizing multiple orders and complex deadlines independently.
What We're Looking For
Required Qualifications
- 4–5+ years of experience in order management, project coordination, B2B customer service, logistics, or fulfillment roles.
- Proven hands-on experience managing the full order lifecycle within NetSuite or similar enterprise ERP platforms.
- Strong experience in supplier coordination, Purchase Order (PO) management, and artwork/proof management processes.
- Demonstrated ability to identify pre-production discrepancies and proactively manage event-dated or high-risk orders.
- Exceptional written and verbal English communication skills (C1/C2).
- Proven ability to multi-task, manage tight deadlines, and solve cross-departmental friction (Sales, Billing, Logistics).
- Experience mentoring junior coordinators, leading process improvements, or serving as a Subject Matter Expert (SME).
Preferred Qualifications
- Direct experience in promotional products, custom manufacturing, or complex B2B supply chain operations.
- Advanced proficiency in data tracking, reporting tools, and workflow automation.
Who Will Succeed in This Role?
You’ll be a strong fit if you are a detail-oriented, high-ownership operator who anticipates risks before they hit production. You know how to keep multiple moving parts organized in NetSuite, communicate effectively with both internal teams and external suppliers, and guide junior team members toward operational excellence.
Originally posted on Himalayas