市场运营
Marketing Operations
关于ElevenLabs
ElevenLabs是一家AI研究和产品公司，正在改变我们与技术互动的方式。
我们于2023年1月成立，推出了首个类人AI语音模型。如今，我们服务数百万用户和数千家企业——从快速发展的初创公司到德意志电信和Meta等大型企业。我们的投资人包括Andreessen Horowitz、ICONIQ Growth和Sequoia等全球知名机构。我们已筹集7.81亿美元资金，最新估值为110亿美元——处处体现着11的倍数。
我们已从语音扩展到三个主要平台：
- ElevenAgents帮助企业实现无缝且智能的客户体验，提供集成、测试、监控和可靠性，以大规模部署语音和聊天代理。
- ElevenCreative赋能创作者和营销人员，在70多种语言中生成和编辑语音、音乐、图像和视频。
- ElevenAPI让开发者可以访问我们领先的AI音频基础模型。
我们所做的每一件事都是团队创造力和奉献精神的结果——建设者们正在做他们人生中最出色的工作。我们是研究人员、工程师和运营人员。IOI奖牌获得者和前创始人。如果你想要努力工作并创造持久的积极影响，我们想听听你的声音。
我们如何工作
- 高速度：快速实验、精简自主团队，以及最小化的官僚主义。
- 以影响而非职位名称来衡量：我们没有职位名称。而是看你能产生什么影响。没有任何任务是高或低的。
- 以AI为先：我们使用AI以更快的速度和更高质量的结果推进工作。我们在整个公司都这样做——从工程到增长再到运营。
- 无处不在的卓越：我们所做的每件事都应该与我们的AI模型质量相匹配。
- 全球化团队：我们重视你的才能，而不是你的所在地。
我们提供的福利
- 创新文化：你将参与一个世代性的机会，定义AI的发展方向，身边是一群不断突破可能边界的团队成员。
- 成长路径：加入ElevenLabs意味着加入一个充满活力的团队，有无数机会产生影响——超越你的直接角色和职责。
- 学习与发展：ElevenLabs主动通过年度可支配津贴支持职业发展。
- 社交旅行：我们还提供年度可支配津贴，让你每年以任何方式与同事见面。
- 年度公司集会：每年，我们都会在新的地点将整个团队聚集在一起。
查看英文原文
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
B2B Marketing at ElevenLabs is scaling fast - more in-person events, a growing lifecycle program, and rapid global expansion - and we need a dedicated marketing operations hire to build the infrastructure we need to keep up and enable the rest of the team to move faster.
This person will own our tooling and integrations, build automations around pre and post event promotion, maintain the health and segmentation of our marketing contact data, and the automation that accelerates global expansion. They need to work AI-first - dogfooding ElevenLabs in their own workflows - and are as comfortable wiring up low-code tools as they are vibe-coding a lightweight internal app to fill a gap.
WHAT YOU WILL DO
- Event automations & tooling. As our investment in in-person events grows, build the infrastructure to scale it: maintain and develop our event lead-capture app, build and run event automations tied to Splash and Clay, automate pre-event promotion and rep enablement, and automate post-event follow-up.
- HubSpot contact data & segmentation. Our lifecycle email is only as good as the data behind it. Enrich and maintain the HubSpot contact database, drive data quality, and build the segmentation that the lifecycle team activates. You own the data and segmentation layer - not the email sends themselves.
- Global-expansion automation. Build automations that speed up our global rollout - for example, an automated pipeline that uses ElevenLabs to generate localized versions of performance-marketing creative and then routes them to the relevant geo leads for quality verification and approval.
- Develop and iterate on content formats that drive engagement and show product capabilities to creators and marketers
REQUIREMENTS
- Prior experience in marketing operations, marketing automation, or revenue operations.
- Fluent in B2B revenue concepts - Sales Qualified Lead, MQL/PQL, pipeline and funnel stages - and how ops supports them.
- Hands-on with HubSpot (our marketing system of record) and Salesforce (our sales system of record).
- Comfortable building automations across low-code tooling (HubSpot workflows, Salesforce, Clay, Splash, Zapier/n8n) and able to "vibe-code" lightweight internal tools and integrations.
- Strong data-hygiene instincts: enrichment, deduplication, and segmentation done rigorously.
- A builder's mindset - excited to create net-new automation for us, not just maintain what exists - and genuinely excited to work AI-first and dogfood ElevenLabs.
LOCATION
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, Madrid, Warsaw and many more.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.