业务支持管理员
Business Support Administrator
**职位概述**
**请注意：这是一个兼职职位（每周3天，周一、周二和周三），为期6个月的固定期限合同。**
_向业务支持主管汇报，并支持Skeleton Crew团队。_
**此职位的核心是通过将研究、活动和行政工作转化为清晰的建议和可靠的任务执行，确保团队持续运转。**
你负责整个团队的研究、活动协调和行政支持。一周可能是季度场地调研，下一周可能是新品发布或会议奖杯订单的周边产品采购。你使用新兴工具和成熟的流程来预判即将发生的事情，并在季度计划与当天紧急任务之间灵活切换，而不会出现任何疏漏。
你的表现以速度、准确性和我们研究、活动及行政支持的质量来衡量。
**主要职责**
**1 - 研究与采购**
你负责场地、供应商、周边产品、印刷、设计、餐饮、快递和礼品等的采购。你提供包含价格和明确建议的精选清单，而不是原始选项列表，并维护一个可靠的首选供应商数据库。
你全程管理供应商沟通，运行采购流程、报价、最低起订量、收据和生产时间表，同时处理多个并行项目。
**成功的表现包括：**
- 建议随时可做决策，很少需要返工
- 周边产品按规格和质量要求按时完成
- 供应商数据库保持最新，无需提醒
- 并行报价和生产时间表被准确跟踪
**2 - 活动协调**
你负责研究、预订和执行季度社交活动、季节性和新品发布活动以及临时项目，提前足够早开始场地工作以获得场地和预算的批准。你与主管一起实地考察伦敦的场地，并在活动日和偶尔的晚上现场跟进。
你设计报名流程，处理合同和参会者管理，并跟踪支出与预算的对比。
**成功的表现包括：**
- 场地在每次活动前就已确认
- 选项清晰，便于快速决策
- 活动日的后勤工作没有突发状况
- 费用及时报告并跟踪预算
**3 - 行政系统与紧急支持**
你设置并维护跟踪器、电子表格和周报，使团队项目可视化，无需提示即可默认使用清晰的命名和结构。你还处理一些轻量级的日程安排工作。
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**Role Overview**
**PLEASE NOTE: This is a part-time position (3 days a week - Mondays, Tuesdays and Wednesdays) on a 6-month fixed-term contract.**
_Reports to Business Support Lead and supports the Skeleton Crew group._
**This role is first and foremost about keeping the group team moving by turning research, events, and admin into clear recommendations and reliable delivery.**
You are accountable for research, event coordination, and administrative support across the group team. One week that's quarterly venue research, the next a merch run for a launch or a conference trophy order. You use emerging tools and solid processes to pre-empt what's coming and pivot between quarterly planning and same-day urgent tasks without either slipping.
You are measured on speed, accuracy, and the quality of our research, events, and admin support.
**Key Responsibilities**
**1 - Research and Procurement**
You own sourcing across venues, suppliers, merch, print, design, catering, couriers, and gifting. You produce shortlists with pricing and a clear steer, not raw lists of options, and you maintain a reliable database of preferred vendors.
You manage supplier communications end to end and run purchase workflows, quotes, MOQs, receipts, and production timelines across concurrent runs.
**Success looks like:**
- Recommendations arrive decision-ready and rarely need rework
- Merch is produced to spec and quality and on deadline
- The vendor database stays current without prompting
- Concurrent quotes and production timelines are tracked accurately
**2 - Event Coordination**
You research, book, and run quarterly socials, seasonal and launch events, and ad hoc projects, starting venue work early enough to get approval on venues and budgets. You view venues in person across London alongside your lead, and you're on the ground during event days and occasional evenings.
You design RSVP processes, handle contracting and attendee management, and track spend against budget.
**Success looks like:**
- Venues are confirmed well ahead of each event
- Options are presented clearly enough for a fast decision
- Event day logistics run without last-minute surprises
- Expenses are reported on time and tracked against budget
**3 - Admin Systems and Urgent Support**
You set up and maintain the trackers, spreadsheets, and weekly status reports that keep group projects visible, defaulting to clear naming and structure without being asked. You also handle light scheduling as priorities shift.
You absorb short-notice work across research, bookings, procurement, and admin, triaging sensibly and handling sensitive matters with discretion.
**Success looks like:**
- Trackers stay current without reminders
- Weekly reports give an honest read on status, blockers, and what's next
- Urgent requests get a fast, accurate turnaround
- Rescheduling is handled smoothly with no downstream confusion
**Overall Measure of Success:**
- The group team trusts that anything you're handling is genuinely handled
- Recommendations are decision-ready, not research dumps
- Events happen on time, on budget, and calmly
- Concurrent workstreams stay visible through your trackers and reports
- Mistakes and slipping deadlines are surfaced early, not discovered late