客户经理 - SaaS销售,EMEA(202607)
Account Executive - SaaS Sales, EMEA (202607)
Digify 是一家基于云的虚拟数据室和数字版权管理软件提供商。我们的平台帮助公司在文件共享后控制、保护并追踪重要文档。
公司使用 Digify 来保护融资、并购交易、尽职调查、知识产权共享和敏感业务沟通中的机密信息。如今,Digify 在全球 138 个国家被超过 70 万用户使用。
职位描述
我们正在扩大销售团队,寻找一名客户经理来支持并推动我们的 EMEA 业务发展。
这是一个以客户主动咨询为导向的 SaaS 销售职位,主要面向 SMB 和中型企业客户。该职位的首要任务是管理并转化来自 EMEA 的主动咨询需求,包括试用注册、一般咨询、报价请求和 RFP。由于 EMEA 地区的潜在客户数量较大,客户经理需要具备出色的客户筛选能力、优先级排序能力,并能识别出最有潜力的机会。
理想的候选人是一位具有商业意识的 SaaS 销售人员,拥有 2-3 年以上经验,并在销售或成交岗位上有显著成绩。您应该喜欢与潜在客户交流,了解他们的痛点,推荐合适的解决方案,进行产品演示,并跟进以推动交易完成。
如果候选人来自 SDR/BDR 背景,但有成交经验并准备好从头到尾负责客户对话,我们也欢迎这样的优秀人才。
这是一份远程职位。候选人应位于能够与 EMEA 客户及 Digify 团队有效协作的时区。
您将负责:
- 管理来自 EMEA 的主动咨询线索,包括试用注册、一般咨询、报价请求和 RFP。
- 有效筛选线索,了解其匹配度、紧迫性、使用场景、购买意图和商业潜力。
- 在处理大量主动咨询的同时,优先处理高潜力机会。
- 通过电话、邮件和视频会议与潜在客户交流,了解他们的业务需求和痛点。
- 根据每个潜在客户的使用场景、需求和购买背景,推荐合适的 Digify 解决方案。
- 进行清晰有效的产品演示,具备足够的产品知识,能够回答常见的技术及流程相关问题。
- 向技术和非技术利益相关者清晰传达 Digify 的价值主张。
- 坚持专业地跟进,保持交易进展并推动交易完成。
查看英文原文
Digify is a cloud-based virtual data room and digital rights management software provider. Our platform helps companies control, protect and track important documents after they have been shared.
Companies use Digify to protect confidential information for fundraising, M&A transactions, due diligence, intellectual property sharing and sensitive business communications. Today, Digify is used in 138 countries by more than 700,000 users worldwide.
THE ROLE
We are expanding our sales team and are looking for an Account Executive to support and grow our EMEA business.
This is an inbound-led SaaS sales role focused on SMB and mid-market customers. The first priority of the role is to manage and convert inbound demand from EMEA, including trial signups, general enquiries, quote requests and RFPs. As lead volume across EMEA can be high, the Account Executive must be strong at qualification, prioritisation and identifying the opportunities with the highest potential.
The ideal candidate is a commercially minded SaaS salesperson with 2–3+ years of experience and notable success in a sales or closing role. You should enjoy speaking with prospects, understanding their pain points, recommending suitable solutions, conducting product demos and following up closely to move deals towards close.
We are also open to exceptional candidates from an SDR/BDR background if they have demonstrated closing experience and are ready to take ownership of customer conversations through to close.
This is a remote role. Candidates should be based in a time zone that allows meaningful overlap with EMEA prospects and the Digify team.
WHAT YOU’LL BE DOING:
- Manage inbound leads from EMEA, including trial signups, general enquiries, quote requests and RFPs.
- Qualify leads effectively to understand fit, urgency, use case, buying intent and commercial potential.
- Prioritise high-potential opportunities while managing a steady volume of inbound demand.
- Speak with prospects over calls, emails and video meetings to understand their business needs and pain points.
- Recommend suitable Digify solutions based on each prospect’s use case, requirements and buying context.
- Conduct clear and effective product demos, with enough product understanding to address common technical and workflow-related questions.
- Communicate Digify’s value proposition clearly to both technical and non-technical stakeholders.
- Follow up consistently and professionally to maintain deal momentum and move opportunities towards close.
- Manage opportunities in HubSpot, keeping records accurate and up to date.
- Share customer feedback, objections, market trends and competitive insights with the sales, product and marketing teams.
- Work closely with the existing sales team to support territory transition, shared learning and EMEA sales growth.
Requirements
- 2–3+ years of SaaS sales experience with notable success, preferably in a closing role.
- Experience selling SaaS or cloud-based software products to SMB and/or mid-market customers.
- Excellent lead qualification skills, with the ability to quickly assess fit, urgency and deal potential.
- Strong commercial judgment and the ability to prioritise effectively in a high-volume inbound environment.
- Excellent communication skills, especially the ability to understand customer pain points and explain product value clearly.
- Ability to build rapport and trust with prospects through calls, emails and online meetings.
- Confidence conducting product demos and explaining technical concepts in a simple, practical way.
- Ability to make sound and reasonable product recommendations based on customer needs.
- Strong follow-up discipline and the ability to create urgency and maintain deal momentum in a professional, consultative way.
- Strong written and spoken English. Additional European languages, such as German or French, are a plus.
- Comfortable selling across different EMEA markets, with sensitivity to different business cultures, languages and buying contexts.
- Familiarity with CRM tools, preferably HubSpot.
- Comfortable using AI tools to improve sales productivity, including call preparation, prospect research, follow-up drafting and CRM updates.
NICE TO HAVE
- Experience selling document security, data room, cybersecurity, legal tech, fintech, investment, M&A, or other B2B software solutions.
- Experience handling inbound trial-led or product-led growth sales motions.
- Familiarity with data protection, document security, due diligence or compliance-related buyer concerns.
WHAT SUCCESS LOOKS LIKE
A successful Account Executive in this role will be able to:
- Quickly identify which inbound leads are worth prioritising.
- Understand the prospect’s real business problem, not just respond to surface-level requests.
- Recommend the right Digify solution in a consultative and credible way.
- Deliver effective product demos independently.
- Maintain strong follow-up discipline and keep deals moving.
- Convert qualified EMEA inbound demand into paying customers.
- Build trust with SMB and mid-market prospects across different EMEA markets.
- Contribute useful market and customer insights back to the wider team.
Learn more about Digify by visiting our website.
Originally posted on Himalayas