客户经理 [人才储备]
Account Manager [Talents Bench]
Metal Toad 是一家战略人工智能合作伙伴。我们帮助客户利用人工智能打造未来增长的引擎，将人工智能的能力与他们最重要的商业机会相匹配。我们是 AWS、Anthropic 和 OpenAI 的合作伙伴。
我们的团队包括顾问、软件工程师、DevOps 工程师、用户体验设计师、项目经理、市场人员和支持人员。不用多说，Metal Toad 的每一位员工都应该对人工智能的影响感兴趣，并相信以人类为中心、由人工智能赋能的未来。
Metal Toad 是一家完全远程的公司，为所有团队成员提供居家办公的可能。
尽管 Metal Toad 是一家远程公司，但我们目前正在寻找居住在巴西的承包商。薪酬将以巴西雷亚尔（R$）支付，根据职位所在国家的当地货币进行调整。由于法律限制，我们无法为任何类型的签证提供担保。
申请此职位，请以 PDF 格式提交你的英文简历。
职位描述
客户经理将通过与现有 Metal Toad 客户的战略合作推动收入增长，同时争取并赢得新的销售机会。
成果
- 通过客户管理防止客户流失并促成新合作，从而在现有客户中实现收入增长。
- 通过识别客户需求并传达 Metal Toad 的价值主张，赢得新的潜在机会。
- 通过持续关注这些计划并为客户教育，最大化客户对 AWS 资金计划的使用。
活动
- 回应并评估来自多个渠道（包括但不限于电子邮件、电话和 CRM）的潜在销售线索。
- 通过良好的日常 CRM 使用保持对交易进展的了解。
- 准备会议议程，协调参会人员，并在客户销售会议、升级会议和战略检查会议期间保持沟通。
- 通过持续的推广和对 Metal Toad 能力的教育，与 AWS 客户代表、PSM 和销售经理建立渠道销售管道。注意：AWS 共同销售需要维护 AWS CRM（ACE），同时还需维护 Metal Toad 的 Hubspot CRM。
- 根据需要与内部团队保持定期沟通，以确保客户和 Metal Toad 团队的成功。
- 根据需要偶尔出差（每月或每季度一次）参加特别活动。
- 参与持续的认证、培训和个人发展。
资格
- 读懂并同意
查看英文原文
Metal Toad is a strategic AI partner. We help our customers to use AI to build the engines of their future growth, aligning AI’s capabilities with their most important business opportunities. We are an AWS, Anthropic, and OpenAI partner.
Our team includes consultants, software engineers, devops engineers, UX designers, project managers, marketers, and supporting staff. It should go without saying, but everyone working at Metal Toad should be interested in the impact of AI, and believe in a human-first, AI-enabled future.
Metal Toad is a fully remote company, offering all team members the ability to work from home.
Although Metal Toad is a remote company, we are currently seeking contractors residing in Brazil for this position. Compensation will be made in Brazilian Reais (R$), in accordance with the local currency of the country where the position is located. Due to legal limitations, we are unable to sponsor any type of visa.
To apply for this position, please submit your resume in English as a PDF.
Job Description
The Account Manager will drive revenue growth through strategic engagement with existing Metal Toad accounts, as well as fielding and winning new sales opportunities.
OUTCOMES
- Enable revenue growth within existing accounts through account management, preventing attrition, and facilitating new engagements.
- Winning new inbound opportunities by identifying customer needs and communicating Metal Toad’s value proposition.
- Maximize customer access to AWS funding programs through ongoing awareness of those programs and customer education.
ACTIVITIES
- Respond to and qualify inbound sales leads from multiple sources, including but not limited to email, phone, and CRM.
- Maintain visibility into deal progress by engaging in excellent daily CRM hygiene.
- Prepare meeting agendas, coordinate attendees, and maintain communication during customer sales meetings, escalations, and strategic check-in meetings.
- Develop a channel sales pipeline with AWS Account Reps, PSM, and Sales Managers through ongoing outreach and education on Metal Toad capabilities. NOTE: AWS co-selling involves maintenance of the AWS CRM (ACE) in addition to Metal Toad’s Hubspot CRM.
- Communicate regularly with the internal team as needed to ensure customer and Metal Toad team success.
- Occasional travel (monthly or quarterly) as needed to attend special events.
- Engage in ongoing certification, training, and personal development.
QUALIFICATIONS
- Read and agree to ourCorporate Values Statement.
- Believe in the company's mission: to help people.
- 5+ yearsof overall experience in sales within the technology industry.
- 2+ years of experience dealing with AWS. This role is heavily weighted toward sales experience within AWS.
- Fluent English language proficiency is essential for this role.
- Familiarity with the following online tools: LinkedIn, Google Suite (Drive, Gmail, Etc.), CRM (Hubspot), Slack.
- Creation and use of spreadsheets (Google Sheets)
- Strong communication skills
- Interest and usage of AI tools (ChatGPT, Anthropic, etc.)
Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.
Originally posted on Himalayas