患者入院联络员
Patient Access Liaison
患者服务联络员
美国商业市场准入 – 远程办公
Pharvaris 是一家在纳斯达克上市的后期生物技术公司，专注于开发缓激肽 B2 受体拮抗剂，用于治疗缓激肽介导的血管性水肿（包括遗传性血管性水肿），公司在瑞士（苏黎世州楚格）、荷兰（莱顿）和美国（波士顿大区）设有办公室。我们致力于为那些身体多个部位（包括气道）出现突发且持续肿胀的患者提供更便捷的新疗法，这些症状可能危及生命。
我们以“细致考虑他人、以信任领导、确保严谨性和多元思维、自由贡献”为核心价值观，打造了一种文化。我们的公司由致力于开发真正能改善人们生活的突破性疗法的个人驱动。如果你正在寻找一个工作有意义、能带来改变的地方，Pharvaris 就是你的选择！
我们正兴奋地构建商业业务基础设施，为首次商业化发布做准备。我们正在积极招募美国市场准入团队成员，现寻求一位充满活力且经验丰富的患者服务联络员（Patient Access Liaison, PAL）加入我们的团队，并向患者服务执行总监汇报。
患者服务联络员（PAL）是一个基于现场的高接触度患者服务与报销专家，致力于帮助患者和医疗保健提供者（HCP）办公室理解并应对治疗获取的复杂性。作为值得信赖的资源和倡导者，PAL 会就产品、保险覆盖、事前授权、医疗例外、申诉、可负担性计划以及依从性等方面提供教育、指导和支持，确保患者能够自信地开始并持续接受治疗。
患者服务联络员（PAL）在患者获得处方后确保及时获取 Pharvaris 治疗方面发挥关键作用。该职位直接与患者、护理人员、医疗保健提供者、Pharvaris 分销合作伙伴、患者服务及其他相关方合作，提供教育并克服获取治疗的障碍。
地点：
Pharvaris 在瑞士（苏黎世州楚格）、荷兰（莱顿）和美国（波士顿大区）设有办公室，我们提倡并支持灵活的混合办公环境，鼓励员工居家办公并虚拟工作。虽然这是一个远程职位，但你必须位于美国，优先考虑居住在波士顿大区或美国其他地区的人选。
查看英文原文
Patient Access Liaison
US Commercial, Market Access – Remote
Pharvaris is a Nasdaq listed late-stage biotech company developing bradykinin B2 receptor antagonists for bradykinin-mediated angioedema (including hereditary angioedema), with offices in Switzerland (Zug), the Netherlands (Leiden) and the USA (greater Boston area). We aim at bringing new, more convenient options to people who suffer sudden and prolonged attacks of swelling in multiple areas of the body including the airway, which can be life-threatening.
We have a culture built on the core values of considering others care-fully, leading with trust, ensuring rigor and diversity of thought, and contributing freely. Our company is driven by individuals committed to developing breakthrough therapies which can have a real impact on people’s lives. If you are looking for a place where your work can have meaning, and you can make a difference – Pharvaris is the place for you!
We are excited to be building our commercial business infrastructure to prepare for our first commercial launch. We are actively recruiting for the US Market Access Team, and we are looking for a dynamic and experienced Patient Access Liaison (PAL)to join our team and report to the Exec. Director, Patient Services.
The Patient Access Liaison (PAL) is a field-based, patient access and reimbursement specialist in high-touch role dedicated to helping patients and healthcare provider (HCP) offices understand and navigate the complexities of access to therapy. As a trusted resource and advocate, the PAL provides education, guidance, and support across product, insurance coverage, prior authorization, medical exceptions, appeals, affordability programs, and adherence to ensure patients can begin and continue therapy with confidence.
The Patient Access Liaison (PAL) plays a crucial role in ensuring timely access to Pharvaris treatments for patients after receiving a prescription. This position is responsible for working directly with patients, caregivers, healthcare providers, Pharvaris distribution partners and patient services and other stakeholders to provide education and overcome barriers to access.
Location:
Pharvaris has offices in Switzerland (Zug), the Netherlands (Leiden) and the U.S. (greater Boston area) and, at Pharvaris, we promote and enable a flexible, hybrid work-environment and support our talent to be home based and work virtually. While this is a remote role, you must be located in the U.S. with a preference to be aligned with your assigned Zone.
Responsibilities
Leadership & Collaboration
- Partner with field leadership and patient services to define roles, workflows, and best practices.
- Support development of reimbursement and access training for field sales teams.
- Collaborate with patient services and trade and distribution teams to improve access processes and speed to therapy.
- Coordinate with HCPs and internal teams to support payer-required coverage information.
Patient Support & Journey Management
- Serve as the primary access resource for assigned patients, providing high-touch support throughout treatment.
- Deliver empathetic, patient-centered communication and build trusted relationships.
- Educate patients on treatment, adherence, and access-related challenges.
- Identify financial, reimbursement, and coverage support resources to reduce therapy delays.
- Conduct follow-ups to reinforce adherence and continuity of care.
- Coordinate with internal teams, specialty pharmacies, and case management partners to accelerate therapy access.
HCP & Office Staff Engagement
- Educate HCP offices on payer requirements, PA submissions, appeals, and coverage processes.
- Resolve patient-specific access barriers, including denied PAs and formulary restrictions.
- Support benefits investigations and interpretation of payer policies.
- Maintain compliant, professional engagement aligned with company and regulatory standards.
Access & Reimbursement Expertise
- Apply expertise in pharmacy benefit and specialty pharmacy workflows.
- Manage PA, appeals, and medical exception processes efficiently and accurately.
- Support appropriate use of copay assistance, bridge programs, and foundation resources.
- Monitor payer trends and implement strategies to reduce access barriers.
Cross-Functional Collaboration
- Serve as a liaison among Physician Engagement, Care Coordination, Market Access, and Trade teams.
- Share field insights on payer trends, access challenges, and patient experience gaps
Requirements
Education:
· Bachelor’s degree preferred; clinical background in Healthcare Administration, Pharmacy, Nursing, or a related field strongly preferred.
Experience:
- 10+ years of experience in reimbursement, market access, patient services, or related healthcare roles; rare disease or orphan drug experience strongly preferred.
- Direct patient-facing experience providing disease, product, reimbursement, and access education in complex healthcare environments.
- Demonstrated ability to build processes, capabilities, or field functionality in a fast-paced, evolving environment.
- Strong knowledge of U.S. payer systems, reimbursement processes, prior authorization, appeals, specialty pharmacy workflows, and payer decision-making across Medicare, Medicaid, DoD, TRICARE, and commercial payers.
- Proven success identifying and resolving reimbursement barriers to help patients initiate and continue therapy.
Skills & Competencies
- Patient-first mindset with strong advocacy skills and a sense of urgency around therapy access and continuity of care.
- Empathetic, trust-building communication with patients, caregivers, HCP offices, and cross-functional partners.
- Strong listening, adaptability, analytical thinking, creativity, and problem-solving skills.
- Collaborative influence and relationship agility, with refined customer focus and people skills.
- Ability to balance patient advocacy with company policies, compliance requirements, and regulatory standards.
- Able to work independently, manage multiple priorities, and operate effectively in a fast-paced environment.
Additional Information:
- Ability to travel for in-person interactions as dictated by business needs.
- Ability to work outside traditional business hours, particularly for patient meetings.
Pharvaris is committed to fair and equitable compensation practices. The base salary range for this role is $155,000-$195,000 per year. Actual compensation will depend on various factors, including but not limited to depth of experience, skill set, overall performance, and education. Pharvaris believes in providing a competitive compensation and benefits package. Base salary is just one component of our competitive total rewards strategy. In addition to compensation, this role offers the unique opportunity to help build and shape an early-stage commercial organization, meaningful ownership through equity, workplace flexibility, and flexible time off. We encourage candidates who are motivated by the full opportunity and alignment with our mission to apply, even if their current compensation falls outside the stated range.
Salary: $155,000-$195,000Originally posted on Himalayas