AI策略师
AI Strategist
这是一个远程职位。
SoftSnow 是一家快速发展的 AI 咨询初创公司，致力于帮助企业在 AI 采用过程中突破信息噪音，实现真正的、可衡量的价值。SoftSnow 是中型企业的领先 AI 转型合作伙伴，帮助他们战略性地利用 AI 改变业务运营，实现无与伦比的效率，并促进可持续增长。
职位概述
SoftSnow 正在寻找一位经验丰富的客户导向型专业人士，负责从启动到交付的整个客户合作流程。在这个 AI 策略师的角色中，您将负责维护客户关系，将业务挑战转化为可执行的项目计划，并与我们的 AI 工程团队合作确保高质量的执行。您将是客户愿景和技术执行之间的关键纽带。该职位需要一位经验丰富的专业人士，能够自信地与 VP 和 C 层高管沟通，快速诊断业务需求，赢得信任，并推动复杂的 AI 转型项目顺利完成。您将运用您的结构化思维、严谨态度和执行力，赋能我们高度技术化的工程团队，优化我们如何协调、沟通和交付价值。这是一个高可见度、能加速职业发展的机会，可以直接与大型公司的高级领导互动。
主要职责
· 作为客户利益相关者的首要联系人——从部门主管到 C 层高管——保持积极的沟通节奏，并确保各方紧密对齐。
- 主导发现会议以了解客户的痛点、运营低效和增长机会；将发现结果整理成团队可以执行的清晰建议。
- 制定并管理项目计划、实施路线图和分阶段交付时间表；在问题出现之前主动识别差距、风险和依赖关系。
- 负责所有面向客户的交付物（战略幻灯片、状态更新、项目简报、流程图）的创建和质量控制，确保它们经过打磨、结构清晰且符合品牌标准。
- 将客户需求转化为对内部工程团队的明确要求，弥合业务背景与技术执行之间的差距。
- 通过解决方案评审、客户反馈循环和迭代周期监督交付质量——确保输出达到标准并符合承诺的内容。
- 在多个同时进行的合作中推动执行
查看英文原文
This is a remote position.
SoftSnow is a fast-growing AI consulting startup on a mission to help businesses cut through the noise of AI adoption and unlock real, measurable value. SoftSnow is the leading AI transformation partner for mid-market companies, helping to strategically leverage AI to transform business operations, achieve unparalleled efficiency, and foster sustainable growth.
Position Overview
SoftSnow is looking for a seasoned client-facing professional to own and drive client engagements from kickoff through delivery. In this AI Strategist role, you will be responsible for owning client relationships, translating business challenges into actionable project plans, and ensuring high-quality execution in partnership with our AI engineering team. You will be the vital link between client vision and technical execution. This role requires a seasoned professional who can confidently engage with VP and C-suite executives, quickly diagnose business needs, secure trust, and drive complex AI transformation projects to successful completion. You will apply your structure, rigor, and follow-through to empower our highly technical engineering team, optimizing how we coordinate, communicate, and deliver value. This is a high-visibility, career-accelerating opportunity with direct interaction with senior leaders at major companies.
Key Responsibilities
· Serve as the primary point of contact for client stakeholders—from department heads to C-suite executives—maintaining a proactive communication cadence and ensuring tight alignment across all parties.
- Lead discovery sessions to understand client pain points, operational inefficiencies, and growth opportunities; synthesize findings into clear recommendations the team can act on.
- Build and manage project plans, implementation roadmaps, and phased delivery timelines; proactively identify gaps, risks, and dependencies before they become problems.
- Own creation and quality control of all client-facing deliverables (strategic decks, status updates, project briefs, workflow diagrams), ensuring they are polished, structured, and on-brand.
- Translate client needs into clear requirements for the internal engineering team, bridging the gap between business context and technical execution.
- Oversee delivery quality through solution reviews, client feedback loops, and iteration cycles—ensuring outputs meet the bar and match what was promised.
- Drive execution across multiple concurrent engagements by tracking deliverables and timelines, driving follow-ups and next steps, securing client inputs on time, escalating risks early, and keeping projects on track.
- Help establish and refine internal processes, templates, and communication standards that allow the team to scale without losing quality or speed.
Requirements
Experience:
· 5+ years of experience in client services, account management, or project management at a consulting firm, agency, or technology services company.
- Proven track record managing client relationships with senior stakeholders (director-level and above), ideally with exposure to C-suite engagement.
- Background at a top-tier agency, management consultancy, or technology implementation firm strongly preferred.
Knowledge, Skills & Abilities:
· Comfortable managing ambiguity and biasing toward action—you identify gaps, propose solutions, and move things forward rather than waiting for direction.
- Excellent communication and relationship management skills, with the ability to distill complex information for diverse audiences and present confidently to senior leaders. No AI or technical background required—curiosity and willingness to learn are what matter.
- Exceptional organizational and project management skills—you are the person who brings structure to ambiguity, creates the tracker before anyone asks, and never lets a detail fall through the cracks.
Benefits
What We Offer:
· Hands-On AI Learning – No AI consulting background needed. You’ll learn from a team of experts and gain fluency in the fastest-growing industry in the world.
- Outsized Career Growth – We’re scaling fast. Early team members have a real path to leadership as the company grows.
- High-Caliber Team – Work alongside smart, driven colleagues in a positive, low-ego environment where everyone pulls their weight.
- Executive Exposure – Regularly interface with C-suite leaders and department heads at major companies—visibility you wouldn’t get at a larger firm for years.
- Flexible Work Environment – Remote-first with a results-driven approach.
Originally posted on Himalayas