高级商业客户执行官
Sr Commercial Account Exec
#### 公司简介
一切始于工程师Fred Luddy为他的同事Phyllis编写代码，自动化了一个繁琐的任务。她喜极而泣。这一时刻激发了Fred创建一家公司，让每个人都能摆脱琐碎的工作，专注于有意义的事情。如今，ServiceNow是企业转型的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流程，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一个以AI为核心的文化，让技术和人才携手并进， unstoppable。我们才刚刚开始。
加入我们，让AI为人们工作。
#### 职位描述
商业客户经理将负责在[插入地点]地区拥有1000至5000名员工的客户中实现软件许可的新业务销售收入。这将通过区域规划来实现，包括研究潜在客户、使用业务发展策略，并在指定区域内完成现场销售活动。
**你在这个职位中将负责：**
商业客户经理在中型企业客户中建立关系，同时完成指定区域的季度和年度销售配额。
- 在分配的区域内制定并执行销售策略，包括目标潜在客户名单和区域销售计划
- 与市场团队合作，启动营销计划以促进增长
- 评估潜在客户，开发新的销售机会和持续的收入来源
- 安排并进行初步的产品演示和介绍
- 领导持续的客户管理，确保客户满意度并提升额外的收入来源
- 通过了解客户的业务，为其提供咨询服务，指导ServiceNow如何帮助其IT路线图
#### 资格要求
**要成功胜任此职位，你需要：**
- 有利用或批判性思考如何将AI整合到工作流程、决策或问题解决中的经验。这可能包括使用AI驱动的工具、自动化工作流程、分析AI驱动的洞察，或探索AI对职能或行业的影响。
- 在IT行业担任商业客户经理（或同等职位）5年以上
- 有达成销售目标的经验
- 能够在一个矩阵式支持组织中工作，使用多个虚拟专家
- 具有高管级关系管理经验
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the [insert location here] area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.
**What you get to do in this role:**
The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.
- Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
- Partner with the marketing team to initiate marketing plans to increase growth
- Qualify prospects and develop new sales opportunities and ongoing revenue streams
- Arrange and conduct initial product demonstrations and presentations
- Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap
#### Qualifications
**To be successful in this role you have:**
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
- Experience achieving sales targets
- Ability to work in a matrixed support organization using multiple virtual specialists
- Executive-level relationship management experience
- Ability to provide transparency to sales process with excellent CRM hygiene
- Travel: 20-40%, and in some cases up to 50%
FD21
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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