业务运营经理
Business Operations Manager
我们是一家快速发展的国际金融科技集团，在全球多个市场开展业务。公司利用技术、自动化和人工智能推动增长，优化运营，并提供卓越的用户体验。
随着业务持续扩展，我们正在寻找有才华的专业人士，帮助提升运营效率，支持战略举措，并为长期业务增长做出贡献。
业务运营经理
我们正在寻找一位高度组织化且积极主动的业务运营经理，负责日常运营工作，协调跨职能团队，推动业务增长计划，并支持公司的战略目标。
该职位结合了运营管理、项目协调、合作伙伴开发、代理管理、竞争情报、营销支持以及基于人工智能的流程优化。
理想的候选人应具备动手能力、数据驱动思维、资源丰富，并能同时承担多个项目的责任。
主要职责
运营管理
· 监督日常业务运营，确保各部门顺利执行。
· 协调内部团队，包括支持、市场、开发、设计和风险部门。
· 监控运营表现并识别改进领域。
· 实施并优化内部流程和工作流。
· 跟踪并报告关键业务指标。
项目管理
· 协调并监控正在进行的项目。
· 确保任务按时完成并符合优先级。
· 与开发人员和设计师紧密合作，进行网站和产品改进。
· 维护项目文档和时间表。
代理与合作伙伴管理
· 识别、招募并培训新的代理和合作伙伴。
· 与影响者、交易社区和行业合作伙伴建立关系。
· 监控代理表现并提出优化策略。
· 支持合作伙伴谈判和后续跟进。
网站与转化率优化
· 协调网站更新和改进。
· 监控用户体验和转化表现。
· 识别提高潜在客户获取和销售的机会。
· 报告错误并跟进修复。
竞争情报
· 监控竞争对手、行业趋势、促销活动和产品发布。
· 分析竞争对手的报价、定价、代理计划和营销策略。
· 准备定期的竞争分析报告。
· 根据市场情报推荐行动和改进措施。
营销支持
· 提供市场支持，协助推广活动和内容策划。
· 协助制定营销策略并评估效果。
· 支持市场活动的执行和数据分析。
查看英文原文
We are a fast-growing international fintech group operating multiple businesses across global markets. Our company leverages technology, automation, and AI to drive growth, optimize operations, and deliver exceptional user experiences.
As we continue to scale, we are looking for talented professionals who can help improve operational efficiency, support strategic initiatives, and contribute to long-term business growth.
Business Operations Manager
We are looking for a highly organized and proactive Business Operations Manager to oversee day-to-day operations, coordinate cross-functional teams, drive business growth initiatives, and support the company's strategic objectives.
This role combines operations management, project coordination, partnership development, affiliate management, competitive intelligence, marketing support, and AI-driven process improvement.
The ideal candidate is hands-on, data-driven, resourceful, and able to take ownership of multiple projects simultaneously.
Key Responsibilities
Operations Management
· Oversee daily business operations and ensure smooth execution across departments.
· Coordinate internal teams including Support, Marketing, Development, Design, and Risk.
· Monitor operational performance and identify areas for improvement.
· Implement and optimize internal processes and workflows.
· Track and report key business metrics.
Project Management
· Coordinate and monitor ongoing projects.
· Ensure tasks are delivered on time and according to priorities.
· Work closely with developers and designers on website and product improvements.
· Maintain project documentation and timelines.
Affiliate & Partnership Management
· Identify, recruit, and onboard new affiliates and partners.
· Build relationships with influencers, trading communities, and industry partners.
· Monitor affiliate performance and propose optimization strategies.
· Support partnership negotiations and follow-ups.
Website & Conversion Optimization
· Coordinate website updates and improvements.
· Monitor user experience and conversion performance.
· Identify opportunities to increase lead generation and sales.
· Report bugs and follow up on fixes.
Competitive Intelligence
· Monitor competitors, industry trends, promotions, and product launches.
· Analyze competitor offers, pricing, affiliate programs, and marketing strategies.
· Prepare regular competitor analysis reports.
· Recommend actions and improvements based on market intelligence.
Marketing Support
· Propose and coordinate marketing initiatives.
· Generate ideas for campaigns, promotions, and customer retention.
· Assist with email marketing strategies and automation workflows.
· Monitor campaign performance and provide recommendations.
AI & Automation
· Identify opportunities to automate repetitive tasks.
· Implement AI tools to improve efficiency and productivity.
· Support the creation of AI-driven workflows for reporting, support, marketing, and research.
· Stay informed about emerging AI tools and trends.
Reporting
Prepare weekly reports covering:
· Business performance
· Operations updates
· Affiliate performance
· Marketing initiatives
· Competitor insights
· Project status
· AI and automation improvements
Required
· Strong organizational and project management skills.
· Excellent written and spoken English.
· Experience managing multiple projects simultaneously.
· Strong analytical and problem-solving abilities.
· Familiarity with digital marketing and affiliate marketing.
· Experience using AI tools such as ChatGPT, Claude, Perplexity, or similar platforms.
· Comfortable working in a fast-paced environment.
· Proactive mindset and strong attention to detail.
Preferred
· Experience in trading, fintech, prop firms, crypto, or online financial services.
· Experience with CRM systems, automation tools, and analytics platforms.
· Understanding of conversion optimization and email marketing.
Success Metrics
· Operational efficiency improvements.
· Project delivery and execution.
· Affiliate growth and partner acquisition.
· Website conversion improvements.
· Quality of competitive intelligence reports.
· Successful implementation of AI and automation initiatives.
· Overall contribution to business growth.