客户经理 - 技术
Account Executive - Technology
在Mercury，建立我们的客户群是一段充满惊喜和挑战的旅程——我们才刚刚开始。随着公司持续增长，我们正在寻找一位有远见、有动力的客户经理，帮助更多创始人、财务负责人和企业主发现并利用Mercury实现繁荣。
过去两年里，我们显著扩展了初创客户群，继续这一旅程，为更多初创企业和团队提供支持。在这个职位上，你将与创始人和财务负责人密切合作，帮助他们以Mercury为核心构建财务系统未来。你将发现与当前运营相关的痛点，主导涉及多产品的复杂评估，并简化他们整个财务系统迁移到Mercury的过程。
作为客户经理，你将直接与创始人、企业主和财务团队合作，深入了解他们的运营需求，并引导他们选择合适的财务工具。你将深入他们的生态系统，发现痛点，帮助他们用Mercury打造成功的企业。
以下是你将从事的工作：
- 运行冷启动驱动的销售流程，将潜在客户转化为长期合作伙伴
- 深入挖掘表面之下不明显的业务案例和痛点
- 在更长、更具战略性的销售周期中销售多种产品
- 同时与多个相关方互动，建立账户内的支持者
- 制定相互协作的行动计划，并按照共同的时间表推动交易
- 在客户评估选项时，影响其需求向Mercury倾斜
- 协调多个相关方和复杂环节，同时保持进度不断
- 在客户旅程的前90天内，负责并拓展关系
我们寻找的人选具备以下条件：
- 1年以上SaaS、金融科技或类似领域的成交经验，主要来自冷启动驱动的销售
- 有将冷启动潜在客户转化为长期合作伙伴的记录，而不仅仅是初次会面
- 能够熟练进行多产品、战略性销售，而非单一产品的交易型销售
- 擅长在客户自身未表现出痛点的情况下，建立其紧迫感和问题意识
- 有多线程处理、建立支持者和在竞争过程中影响需求的经验
*Mercury是一家金融科技公司，不是FDIC承保银行。银行业务由Choice Financial Group和Column N.A.提供，均为FDIC成员。
查看英文原文
At Mercury, building our customer base has been a wild and exciting adventure—and we’re just getting started. As we continue to grow, we’re looking for a thoughtful, driven Account Executive to help more founders, finance leaders, and business owners discover and thrive with Mercury.
Over the past two years, we've significantly expanded our startup customer base and we’re continuing on that journey to support even more startups and teams on Mercury. In this role you’ll have the opportunity to work closely with founders and finance leaders helping them shape the future of their finance stack with Mercury at the center. You’ll uncover pain points tied to current operations, run point on complex evaluations with multiple-products, and simplify the migration process across their full-stack into Mercury.
As an Account Executive, you’ll work directly with founders, business owners, and finance teams to deeply understand their operational needs and guide them to the right financial tools. You’ll immerse yourself in their ecosystems and uncover pain points to help them build great businesses with Mercury.
Here are some things you'll do on the job:
- Run cold outbound-driven sales cycles to convert leads into long-term Mercury partners
- Go deep to uncover business cases and pain that aren't obvious on the surface
- Sell across multiple products in longer, more strategic cycles
- Multi-thread across stakeholders and build champions inside the account
- Build mutual action plans and drive deals forward on a shared timeline
- Influence requirements in Mercury's favor as accounts evaluate their options
- Orchestrate multiple stakeholders and moving pieces at once without dropping the thread
- Own and expand the relationship across the first 90 days of the customer journey
What we're looking for:
- 1+ year of closing experience, primarily cold outbound-driven, in SaaS, fintech, or similar
- Track record of converting cold leads into long-term partners, not just first meetings
- Comfortable running multi-product, strategic selling cycles rather than single-product transactional ones
- Skilled at building pain and urgency even when the account isn't presenting it themselves
- Experience multi-threading, building champions, and influencing requirements in a competitive process
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$134,600—$168,200 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$121,100—$151,400 USD