高级首席前向部署AI工程师
Senior Principal Forward Deployed AI Engineer
超过20年，Smartsheet 一直赋能团队无缝管理任务并更智能地扩展解决方案。现在，在我们最雄心勃勃的篇章中，我们正在将人类团队与AI代理结合。通过协调代理擅长的工作，自动化手动任务，并在大规模中发现洞察，我们为人们腾出空间，专注于真正重要的事情：判断力、创造力和大格局思考。这就是工作中的魔法，也是我们每天所追求的。
你独立领导Smartsheet最具挑战性的AI部署。你负责从技术调研到生产部署再到解决方案组织交接的整个生命周期。你设计多代理解决方案，为客户定制MCP资源包，并构建Deployment Kits，从而改变200多名解决方案顾问和合作伙伴的操作方式。你指导初级FDE，推动智能循环，并在每周的Applied AI战略会议上汇报现场发现。你在建立一个职能，而不是填补一个职位。
**你将负责**
- 全面负责复杂、多系统的AI部署，包括范围定义、架构设计、构建、验证以及在整个客户关系中进行管理。
- 负责你小组的AI研讨会计划，根据客户定制模块，主导技术会议，将输出转化为生产需求，从现场学习中不断优化内容。
- 设计多代理解决方案，根据每个客户的流程特点和合规要求选择合适的协调模式。
- 设计客户特定和行业特定的MCP资源包，使服务器端提供个性化智能，让每个连接的AI界面自动变得更聪明。
- 负责你小组的Deployment Kit质量。如果一个Kit无法让没有工程背景的解决方案顾问理解，那它就未完成。
- 主导解决方案赋能冲刺：通过培训材料和认证标准，将AI部署模式传递给解决方案顾问和合作伙伴。
- 推动智能循环：撰写战略备忘录，每周汇报现场发现，贡献Agent Bricks和Skills，提交平台改进的RFC。
- 指导初级FDE在客户项目、代码审查和Deployment Kit质量方面的表现。
**你具备**
- **10年以上生产软件工程经验**，其中包括3年以上将AI/ML部署到生产环境的经验。精通Python；熟悉TypeScript/JavaScript。
查看英文原文
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role.
**What You Will Do**
- Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout.
- Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning.
- Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements.
- Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically.
- Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done.
- Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria.
- Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements.
- Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.
**What You Bring**
- **10+ years production software engineering,** including 3+ years deploying AI/ML to production. Deep Python; strong TypeScript/JavaScript.
- **Proven track record leading complex enterprise technical engagements.** You’ve managed customer relationships, navigated security reviews, and delivered production systems organizations depend on.
- **Deep production LLM experience:** multi-agent orchestration, MCP/tool-use, RAG optimization, evaluation frameworks, agent deployment at scale.
- **System architecture expertise** spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer.
- **Demonstrated ability to create reusable technical assets** that others use in production. You think in platforms, not projects.
- **Strong written and verbal communication.** Architecture documents, runbooks, strategic memos, training materials. Your Deployment Kits are your portfolio.
- **You leave teams better than you found them.** You make sure the people you work with understand what was built, why it works, and how to own it without you.
- **Ability to travel.** This role requires domestic and international travel approximately 25–50% of the time.
- Legally eligible to work in the U.S. on an ongoing basis
- BS or MS in Computer Science, a related field, or equivalent industry experience
**Nice to Have:**
- Experience founding or scaling an FDE/solutions engineering function.
- Technical founder background. Databricks, AWS Bedrock, or Temporal experience.
- Deep domain knowledge in healthcare, financial services, or government. Agent framework contributions (Strands SDK, LangChain, open-source MCP servers).
**Current US Perks & Benefits:**
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
_Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity._
US Base Salary Pay Range
$235,000—$315,000 USD
**Get to Know Us:**
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
**Equal Opportunity Employer:**
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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