零售合作伙伴负责人
Retail Partner Lead
我们正在改变零售行业
在Instacart，我们邀请世界通过食物传递爱，因为我们相信每个人都能获得他们喜爱的食物，并有更多时间一起享受。当其他人看到简单的杂货配送需求时，我们看到的是令人兴奋的复杂性和无限的机会，以满足我们社区的各种需求。我们致力于提供客户依赖的必要服务，让他们获取杂货和家庭用品，同时为Instacart个人购物者提供安全且灵活的收入机会。
Instacart已成为数百万人的生存线，我们正在组建一支团队来推动我们的购物车向前发展。如果你准备好做出一生中最好的工作，欢迎加入我们的队伍。
Instacart是一个以灵活性优先的团队
没有一种方法适用于所有人如何做好我们的工作。我们的员工可以自由选择在何处发挥最佳表现——无论是在家、办公室，还是你最喜欢的咖啡馆——同时通过定期的线下活动保持联系并建立社区。了解更多关于我们灵活的工作地点方式。
为什么这个职位是菜单上的重点
Instacart的零售合作伙伴团队位于我们扩展零售生态系统的中心，而MMI团队能够为各种规模的零售商带来有意义、可衡量的增长，取决于是否有专门的合作伙伴负责人全程负责这些关系。没有这个职位，零售商将缺乏一个主要的战略联系人，无法将他们的目标转化为平台上的实际成果，协调产品、运营、营销和分析等内部资源，并以该组合所需的紧迫性和精确度推动执行。一年后，这个人将加深与CEO和店主层面的合作伙伴关系，将复杂的数据转化为清晰的战略叙述，促使人们采取行动，并使Instacart成为他们零售商增长不可或缺的一部分。
你在第一年将做的事情
- 作为Instacart的主要战略联系人，对零售合作伙伴组合进行明确的全流程管理，提供高质量的支持，并实现可衡量的长期合作成功。
- 识别增长机会，诊断差距，并协调跨产品、工程、营销、运营和战略财务的跨职能团队，为每个合作伙伴提供推动进展的解决方案。
- 利用平台数据和合作伙伴绩效指标
查看英文原文
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacart's Retail Partnerships team sits at the heart of how we grow the grocery ecosystem, and the MMI team's ability to deliver meaningful, measurable growth for retailers of all sizes depends on having a dedicated partner lead who owns those relationships end-to-end. Without this role, retail partners lack a primary strategic contact who can translate their goals into real outcomes on the platform, mobilize internal resources across product, operations, marketing, and analytics, and drive execution with the urgency and precision the portfolio demands. Twelve months from now, this person will have deepened partner relationships at the CEO and Owner level, turned complex data into clear strategic narratives that move people to action, and made Instacart an indispensable part of how their retailers grow.
What you'll cook up in your first year
- A portfolio of retail partners is managed with clear end-to-end ownership, high-quality support, and measurable long-term partnership success as the primary strategic contact at Instacart.
- Growth opportunities are identified, gaps are diagnosed, and cross-functional teams across product, engineering, marketing, operations, and strategic finance are coordinated to deliver solutions that move the needle for each partner.
- Platform data and partner performance metrics are translated into compelling strategic narratives and recommendations that land with retailer leadership up to the CEO and Owner level.
- Partnership plans are executed with ownership and urgency across multiple workstreams and a dynamic portfolio, delivering outcomes in a constantly evolving environment.
- Deep platform fluency across Instacart's capabilities, growth levers, and operational nuances enables credible partner engagement and confident execution across any situation that arises.
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
- 5+ years of experience in partnerships, account management, business development, or a related client-facing commercial role
- Demonstrated experience managing and growing complex, multi-stakeholder relationships at a senior level, including engagement with Director, VP, and C-suite contacts
- Strong analytical skills with the ability to work directly in data to identify trends, surface insights, and build a clear strategic story from quantitative findings
- Proven track record of driving measurable outcomes: revenue growth, product adoption, or operational improvements within an account portfolio
- Experience coordinating cross-functional teams or resources to deliver on partner or client commitments, without direct management authority
Optional garnishes (Preferred Qualifications)
- Experience in e-commerce, grocery, retail, or marketplace platforms, with familiarity in how digital storefronts, fulfillment, and online grocery operations work
- Demonstrated ability to build and present executive-level business reviews or strategic roadmaps to senior retail or CPG leadership
- Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to adapt quickly is essential
- Experience working cross-functionally with product and engineering teams to advocate for partner needs and inform roadmap decisions
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$135,000—$142,500 CAD