高级总监,技术咨询,EMEA
Senior Director Technical Advisory, EMEA
Job Requisition ID #
26WD101034职位概述
作为Autodesk的EMEA技术咨询高级总监,您将向技术咨询副总裁汇报,并负责领导我们在EMEA地区最大客户中的咨询服务交付。您将带领一个团队,推动能够促进良好客户关系并确保Autodesk解决方案成功采用的变革性服务。
您将负责的工作
- 领导一个100+人的团队,负责咨询服务交付,并为整体客户成功和采用做出贡献
- 制定并执行区域战略计划,确保本地咨询服务团队达成组织目标
- 识别并定义区域性的咨询服务需求,制定能力计划以满足这些本地需求
- 对实现年度区域收入超过5000万美元、预订目标超过8000万美元以及Autodesk解决方案的成功采用负责
- 与客户高层 executives 沟通,展示Autodesk的思维领导力,共同制定战略计划,并推动互利的结果
- 与EMEA企业客户组领导合作,确保服务的成功销售和交付,并在适当的时候提供高级咨询以支持销售机会
- 与跨职能、面向客户的团队有效协作,确保积极的客户体验和价值交付
- 指导团队将他们的工作与业务成果联系起来,推动增长机会
- 制定明确的工作计划,帮助团队预见风险,按时交付,并发现新的增长机会
- 吸引、招聘和留住一支精英顾问团队,促进职业发展、全球协作和高标准,以保持世界级的专业实践
- 在整个团队中树立并倡导公司文化和价值观,确保与组织标准一致
- 进行绩效评估,制定职业发展计划,并为各层级的团队成员实施继任计划策略
- 领导组织变革举措,推动流程改进,以提高服务交付效率和团队效能
- 监控业务成功指标,评估业务表现,并定期向高级管理层和关键利益相关者提供执行报告
- 跟踪行业趋势、新兴技术和市场发展,确保咨询服务保持竞争力
查看英文原文
Job Requisition ID #
26WD101034Position overview
As the Senior Director, EMEA Technical Advisory at Autodesk, you will report to the VP of Technical Advisory and will head up Consulting Delivery for our largest customers within the EMEA region. You will lead a large team chartered to drive transformational services that foster strong customer relationships and ensure successful Autodesk solution adoption.
What you will do
- Lead a team of 100+ employees responsible for Consulting Delivery and contribute to overall customer success and adoption
- Develop and execute against regional strategic plans that ensure the local Consulting Delivery team meets organizational objectives
- Identify and define the strategic regional Consulting Delivery requirements and build capacity plans to meet these local needs
- Be accountable for delivering an annual regional revenue of >$50M, a bookings target of >$80M, and successful adoption of Autodesk solutions
- Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic plans, and drive mutually beneficial outcomes
- Partner with EMEA Enterprise Customer Group leadership to ensure the successful sale and delivery of services and provide high-level consultation in support of sales opportunities where appropriate
- Collaborate effectively with cross-functional, customer-facing teams to ensure positive customer experience and value delivery
- Coach teams to connect their work to business outcomes and drive growth opportunities
- Establish clear workplans to help teams anticipate risks, deliver on time, and surface new growth opportunities
- Attract, hire, and retain an elite group of consultants, and foster career development, global collaboration, and high standards to maintain a world-class practice
- Instill and champion company culture and values throughout the team and ensure alignment with organizational standards
- Conduct performance reviews, develop career advancement plans, and implement succession planning strategies for team members across all levels
- Lead organizational change initiatives and drive process improvements to enhance service delivery efficiency and team effectiveness
- Monitor business success metrics, evaluate business performance, and provide regular executive reporting to senior leadership and key stakeholders
- Stay current with industry trends, emerging technologies, and market developments to ensure consulting services remain competitive and aligned with customer needs
- Identify, assess, and mitigate operational and delivery risks to ensure consistent service quality and maintain customer relationships
Minimum qualifications
- Minimum of 15+ years’ experience in leading customer-facing organizations
- Bachelor’s or advanced degree in Business Administration or a related field
- Strong financial acumen with experience in team leadership, budget allocation, and resource optimization
- Demonstrated ability to drive revenue growth, improve profitability, and enhance operational efficiency
- Demonstrated ability to recruit, manage, and motivate high-performing teams
- In-depth knowledge of the industry needs of Autodesk customers
- Comprehensive understanding of consulting metrics and KPIs with the ability to analyze data and derive actionable insights to continuously improve customer engagement
- A customer-centric mindset with the ability to consistently deliver superior customer experiences and foster long-term relationships
- Ability to travel up to 30% per year
The ideal candidate
- You have a strong understanding of the Autodesk product portfolio and the needs of the company’s customer base
- You are a self-starter who thrives in the face of challenge
- You are relentless in clearing obstacles with a resourceful and collaborative approach to problem-solving
- You have a heightened attention to detail, balanced with the ability to absorb large amounts of information that you can distill into essentials
- You display high energy, maintain a positive attitude, and have contagious enthusiasm and a sense of humor that help you and those around you adapt to the changing business environment
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
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Originally posted on Himalayas