战略活动经理 — 主题演讲项目
Manager, Strategic Events — Keynote Programs
#### 公司简介
一切始于工程师Fred Luddy为他的同事Phyllis编写了一段代码，自动化了一个繁琐的任务。她感动得喜极而泣。那一刻启发了Fred创建一家公司，让每个人都能享受到这种便利——让人们从琐事中解放出来，专注于更有意义的工作。如今，ServiceNow是业务重塑的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流程，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一个以AI为核心的文化，让技术和人才携手不可阻挡地前进。而我们才刚刚开始。
加入我们，让AI为人们服务。
#### 职位描述
ServiceNow正在寻找一位注重细节的**主题演讲项目经理**加入我们的团队，负责规划和执行我们的全球世界论坛主题演讲项目，以及全年其他主题演讲项目。理想的候选人应热爱主题演讲体验，拥有丰富的活动制作背景，高度有条理，并具备同时管理多个项目的的能力。这个职位在创造体现我们品牌并吸引全球观众的难忘主题演讲体验中起着关键作用。
**你将在这个职位中负责以下工作：**
- 制定制作最佳实践和操作手册，确保11个城市以上、多地理区域的世界论坛项目中主题演讲体验的一致性。
- 与品牌、内容、主题演讲和创意团队合作，确保高质量、可重复的主题演讲体验。
- 全面负责主题演讲项目的管理和制作，包括供应商管理、场景设计、参会者体验和后勤保障。
- 管理主题演讲项目的计划、预算和时间表。
- 领导项目时间表的执行和实施，跟踪里程碑、演讲者准备情况、彩排以及世界论坛主题演讲项目的成功交付。
- 为整体主题演讲流程提供清晰度——在活动策划和执行阶段，作为内部利益相关者和外部合作伙伴的主要联系人。
- 与关键利益相关者进行总体沟通，包括战略活动团队、产品营销、企业品牌、高级管理层等，以协助我们主题演讲项目的执行。
- 与供应商和服务提供商谈判合同，管理关系以保持高质量和成本效益。
- 参与其他主题演讲项目，与战略团队协作。
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
ServiceNow is seeking a detail-oriented **Keynote Program Manager** to join our team and oversee the planning and execution of our World Forum global keynote program, along with other keynote programs throughout the year. The ideal candidate will have a passion for keynote experiences, a strong background in event production, is highly organized, and has the ability to manage multiple projects simultaneously. This role is crucial in creating memorable keynote experiences that reflect our brand and engage our global audience.
**What you get to do in this role:**
- Develop production best practices and playbooks to ensure a consistent keynote production experience across the 11+ city, multi-geo World Forum program.
- Collaborate with the brand, content, keynote, and creative teams to ensure a high quality, repeatable keynote experience.
- Oversee end-to-end keynote program management and production, including vendor management, scenic design, attendee experience, and logistics.
- Own the keynote program project plans, budgets, and timelines.
- Lead the execution and implementation of project timelines, milestone tracking, speaker readiness, rehearsals, and the successful delivery of the World Forum keynote program.
- Bring clarity to the overall keynote process — act as the primary point of contact for internal stakeholders and external partners during the event planning and execution phases.
- Overall communication with key stakeholders including the Strategic Events Team, product marketing, corporate brand, senior management and others to aid in the execution of our keynote program.
- Negotiate contracts with vendors and service providers, managing relationships to maintain high quality and cost-effectiveness.
- Collaborate on other keynote projects within the Strategic Events portfolio.
#### Qualifications
**To be successful in this role you have:**
- Proven production talent with extensive experience managing keynote programs and working directly with executive leadership.
- Skilled project manager with demonstrated experience managing large scale events.
- Demonstrated professional interpersonal skills and ability to manage multiple stakeholders.
- Effective time management and organizational skills with the ability to multi-task within a fast-paced environment, prioritize tasks, track projects and meet urgent deadlines.
- Professional verbal and written communication skills, with the ability to communicate effectively within all levels of the organization — including ServiceNow executives and their offices.
- Intellectual curiosity and a learner's mindset: You're staying current on AI's role in event production and events. You ask smart questions and aren't intimidated by emerging tools or technologies that might change how we work.
- 30-40% Travel required.
JV19
For positions in this location, we offer a base pay of $102,300 - $179,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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