销售总监，灵活支付
Director, Sales, Flex Pay
_Upgrade 帮助客户以负担得起且负责任的金融产品朝着正确的方向前进。自 2017 年以来，我们已帮助超过 750 万名客户获得超过 420 亿美元的消费信贷。我们始终专注于提升客户的财务福祉，打造能让客户口袋里多些钱并支持他们走向更美好财务未来的的产品。我们得到了一些最著名的科技投资方的支持，最近估值达到 73 亿美元。_
_我们因协作和包容的文化而屡获认可。最近，我们被 CNBC 评为全球顶级金融科技公司之一，被 Built In 评为最佳工作场所，被 San Francisco Business Times 评为最佳工作场所，被 Newsweek 评为美国最伟大的工作场所之一，被 Forbes 评为最佳初创雇主，被 Phoenix Business Journal 评为最健康雇主。_
_我们正在寻找对设计和交付新产品充满热情的新团队成员。加入我们，一起为数百万人打造更好的财务未来。_
**职位简介：**
我们正在寻找一位经验丰富的战略型销售总监，加入我们的 Flex Pay BNPL 零售团队。该职位将在推动收入增长、建立战略合作伙伴关系以及扩大 BNPL 市场份额方面发挥关键作用。该高级职位将负责开拓、培育并签约大量企业及中型市场零售商，以推动 Flex Pay 新商户的获取。我们希望找到一个能够在一个快节奏的成长环境中茁壮成长的主动型人才，将 Flex Pay 带向新的高度。
**你将负责：**
- 通过开拓、筛选、培育和成交企业及中型市场零售商家，为 Flex Pay 带来新增业务。
- 制作咨询型销售演示文稿、RFP 提案，并主导新机会的全流程合同谈判。
- 制定并实施以数据驱动的销售策略，与公司目标保持一致，以推动收入增长和市场渗透，同时优化销售流程。
- 与产品、设计、数据、风控、营销、法务及其他团队紧密合作，确保 Flex Pay 团队持续改进产品。
- 识别并培养与商家、支付服务提供商、电商平台和数字钱包的战略合作关系，以扩大 BNPL 解决方案的采用。
- 负责销售目标、管道管理及预测，确保持续达成 KPI 和收入目标。
- 利用客户反馈
查看英文原文
_Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B._
_We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal._
_We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people._
**About the Role:**
We are seeking an experienced and strategic Director of Sales to join our Flex Pay BNPL retail team. This person will play a pivotal role in driving revenue growth, building strategic partnerships, and expanding our footprint in BNPL. This senior level IC will prospect, nurture, and sign a robust pipeline of Enterprise and Mid- Market merchants to drive net new Flex Pay merchant acquisition. We are looking for a self-starter who can thrive in a fast-paced growth environment to take Flex Pay to the next level.
**What You’ll Do**:
- Drive net-new business for Flex Pay by prospecting, qualifying, nurturing, and closing Enterprise and Mid-Market retail merchants.
- Create consultative sales presentations, RFP proposals, and own the end-to-end contract negotiation process for new opportunities.
- Develop and implement a data-driven sales strategy aligned with company goals to drive revenue growth and market penetration, while streamlining sales processes.
- Work closely with Product, Design, Data, Risk, Marketing, Legal, and other teams to ensure the Flex Pay team is continuously improving the product offering.
- Identify and cultivate strategic partnerships with merchants, PSPs, e-commerce platforms, and digital wallets to expand adoption of BNPL solutions.
- Own sales targets, pipeline management, and forecasting, ensuring consistent achievement of KPIs and revenue goals.
- Leverage customer feedback, market insights, and industry trends to refine sales approaches and inform product development and adoption.
**What We Look For**:
- 8-10 years of progressive sales leadership experience within BNPL or payments space.
- Deep understanding of the BNPL landscape, payment technologies, retail, e-commerce ecosystems, and payments service providers. (PSPs)
- Track record of achieving ambitious revenue targets in a fast-paced, competitive market.
- Excellent communication, negotiation, and deal closing skills.
- Education: Bachelor’s degree in business, finance, or a related field; MBA preferred.
**What We Offer You**:
- Competitive salary and stock option plan
- Medical, dental and vision insurance with employer paid options
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
**#BI-Remote #LI-Remote**
**_For California residents:_ [_Upgrade's CaliforniaNotice at Collection and Privacy Policy_](https://www.google.com/url?q=https://www.upgrade.com/PRIVACY_POLICY_CALIFORNIA_EMPLOYEE/&sa=D&source=calendar&ust=1717884046853674&usg=AOvVaw2lyilxm-S-WZajxZ37FYxE) _describes our practices regarding the collection, use, and disclosure of the personal information of job applicants._**
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**Environmental & Working Conditions**
- Work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and meet established workflows, schedules, and service expectations.
- Employees regularly input, retrieve, and exchange information accurately using digital systems and applications to support operational and customer service objectives.
- The role requires the ability to receive and exchange information with customers, peers, supervisors, and cross-functional partners through available communication channels, which may include meetings, email, phone, and digital collaboration tools, and may involve real-time, verbal, or in-person exchanges depending on business need.
- Job duties may involve managing a high volume of inbound and/or outbound customer interactions and work activities using telecommunications and computer systems. The role requires the ability to read, analyze, and interpret information displayed on computer screens and remain in a working posture for extended periods, consistent with the demands of the position.
- Work may be performed in a contact center, office, or remote environment, depending on business needs and the nature of the role. Onsite work environments may include shared workspaces, standard office lighting, and moderate background noise typical of customer service or operational settings.
- Employees working remotely are responsible for maintaining a secure and productive workspace with reliable internet connectivity that supports company systems and safeguards the confidentiality of company and customer information.
_Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws._
_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._
_Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide._