社交媒体负责人
Social Media Lead
关于Ramp
Ramp正在构建金融团队的智能基础设施，嵌入到企业每笔支出的交易流程中。我们自动化了超过2000亿美元年度支出在70,000多家公司内的流动：授权付款、标记风险、分类支出并完成账务结算。
这些问题高风险、数据密集且不容错误。
我们招聘具有高度自主性和紧迫感的人才。我们看重的是斜率而非截距。我们更关注你所构建的东西，而不是你在哪里学习过。在Ramp，每个人都是全程负责问题的建造者，并做出影响结果的重要决策。
Ramp的平均客户在第一年节省了5%的成本，并实现了16%的收入增长——远超没有使用Ramp的企业。我们认为每家有抱负的公司都应享有同样的机会。
如果你希望构建直接塑造公司如何移动和管理数十亿美元的系统，Ramp就是你的选择。
关于该职位
Ramp的社交团队旨在让公司更具可见性、文化相关性和对目标人群的实用性。我们正在寻找一位高度战略性的社交媒体负责人，将这一愿景转化为操作系统。
你的核心职责是为Ramp的社交媒体制定策略和操作系统。你需要有清晰的观点，决定Ramp在何处以及如何展现自己，并确保我们的重大时刻有真正的传播支持。你将帮助更多Ramp员工可信地讲述与他们工作最接近的故事。你可能也会在关键点亲自参与，但战略领导力和运营责任才是定义该职位成功的关键。
你将做的事情
- 制定Ramp的社交媒体策略，提升创意标准，并将日历聚焦于更少但更有意义的时刻。
- 决定何时由Ramp、员工、高管、创作者、客户或合作伙伴主导故事，然后围绕其制定合适的传播计划。
- 帮助更多Ramp员工和高管可信地分享他们的工作，提供明确的指导、辅导和放大。
- 建立可靠的社区管理和社交媒体支持方法，包括合适的外包资源。
- 聚合制作人、影响者、品牌、公关、增长、支持和可见性团队，执行最高优先级的工作。
- 建立清晰的评分体系，并利用社交媒体洞察来持续改进工作。
查看英文原文
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Social at Ramp exists to make the company more visible, culturally relevant, and useful to the people we want to reach. We are looking for a highly strategic Social Media Lead to turn that ambition into an operating system.
Your central job is to build the strategy and operating system for Ramp social. You will bring a clear point of view, make the right calls about where and how Ramp shows up, and ensure our biggest moments have real distribution behind them. You will help more Ramp employees credibly tell the stories closest to their work. You may also be hands-on where it matters, but strategic leadership and operational ownership are what will define success in this role.
WHAT YOU'LL DO
- Set Ramp’s social strategy, raise the creative bar, and focus the calendar on fewer, more consequential moments.
- Decide when Ramp, an employee, executive, creator, customer, or partner should lead the story, then build the right distribution plan around it.
- Help more Ramplings and executives post credibly about their work, with clear guidance, coaching, and amplification.
- Build a reliable approach to community management and social support, including the right contractor bench.
- Bring together producers, influencer, Brand, Comms, Growth, Support, and visibility teams to execute the highest-priority work.
- Establish a clear scorecard and use social insights to improve the work over time.
WHAT SUCCESS LOOKS LIKE
- Ramp has a clear social point of view, distinct roles for each channel, and a calendar built around high-conviction moments rather than constant posting.
- The social function is a strategic driver of visibility and demand, not an internal posting service.
- Employees and executives have an easy, trusted way to share their work, and the strongest posts receive coordinated amplification.
- Product questions and customer issues found on social are handled with dependable ownership and follow-through.
- Social has data driven goals and learnings, including reach, awareness, demand, campaign lift, and market insights.
WHAT YOU BRING
- 2+ years leading strategic social, or related marketing programs at a top-tier technology, consumer or media company.
- A demonstrated ability to build social strategy and the operating model behind it: prioritization, agency management, workflows, measurement, and executive alignment.
- Excellent editorial judgment and an instinct for what will feel credible and native on each platform, especially LinkedIn, X, Meta, YouTube, and emerging community channels.
- Comfort with performance and brand measurement, including how to distinguish correlation from impact and how to run disciplined tests.
HOW WE WORK
We make finance teams cool. That means taking ideas further, choosing fewer bets with more force, and creating work people genuinely want to talk about. We value sharp taste, clear thinking, generous collaboration, and the willingness to say no when a moment does not meet the bar.
Ramp is committed to supporting a diverse and inclusive workplace. We welcome applicants from all backgrounds.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice