客户销售成功专员
Client Sales Success Specialist
客户成功专员
关于该职位
Task Buddie 正在寻找客户成功专员加入我们不断壮大的销售团队。在此职位上,您将负责与新老客户的沟通,确保顺利的入职体验,同时发现账户增长和长期留存的机会。您将成为客户信赖的联系人,帮助客户从 Task Buddie 的服务中获得最大价值,并通过交叉销售和续费支持收入增长。
您将负责
- 作为指定客户账户的主要联系人
- 引导新客户完成入职及早期成功里程碑
- 通过了解客户的目标、需求和挑战建立牢固的关系
- 发现账户扩展、升级和附加服务的机会
- 定期进行检查和跟进以保持参与度和满意度
- 在 CRM 系统中跟踪客户活动、对话和增长机会
您具备
- 客户成功、账户管理或销售岗位经验优先,但非必需
- 良好的沟通能力、关系建立能力和解决问题的能力
- 以咨询方式、销售导向的方法专注于长期客户价值
- 高度有条理,能够管理多个客户关系
您将获得
- 具有竞争力的基本薪资,加上基于绩效的奖金和激励
- 全面的福利,包括医疗、牙科、视力保险、401k 和带薪休假
- 100% 远程职位,注重工作与生活的平衡
- 全程培训和持续指导以支持您的成功
- 协作、注重成长的文化,您的影响可见且会得到回报
最初发布于 Himalayas
查看英文原文
Client Sales Success Specialist
About the Role
Task Buddie is seeking Client Success Specialists to join our growing sales team. In this role, you’ll manage relationships with new and existing clients, ensuring a successful onboarding experience while identifying opportunities for account growth and long-term retention. You’ll act as a trusted point of contact, helping clients maximize value from Task Buddie’s services while supporting revenue growth through upsells and renewals.
What You’ll Do
- Serve as the primary point of contact for assigned client accounts
- Guide new clients through onboarding and early-stage success milestones
- Build strong relationships by understanding client goals, needs, and challenges
- Identify opportunities for account expansion, upgrades, and additional services
- Conduct regular check-ins and follow-ups to maintain engagement and satisfaction
- Track client activity, conversations, and growth opportunities in CRM systems
What You Bring
- Experience in client success, account management or sales roles preferred but not required
- Strong communication, relationship-building, and problem-solving skills
- A consultative, sales-minded approach focused on long-term client value
- Highly organized with the ability to manage multiple client relationships
What You’ll Get
- Competitive base salary plus performance-based bonuses and incentives
- Comprehensive benefits including medical, dental, vision, 401k, and paid time off
- 100% remote role designed for work–life balance.
- Full training and ongoing coaching to support your success
- A collaborative, growth-focused culture where your impact is visible and rewarded
Originally posted on Himalayas