战略销售总监，澳大利亚
Strategic Sales Director, Australia
Cresta释放客户体验的真正潜力，将每次对话转化为竞争优势。Cresta的统一AI平台结合对话AI代理、实时人工代理增强和全面的对话智能，推动每个渠道的收入和效率提升。包括美国联合航空、科克斯通信和万豪在内的全球领先公司每天使用Cresta来打造世界级的客户体验。
Cresta源自斯坦福AI实验室，已从世界领先的投资者如a16z、Greylock和Sequoia筹集了超过2.7亿美元。Cresta的领导团队包括当今AI领域的顶尖人才。我们的首席执行官Ping Wu曾创立并领导了谷歌的客服中心AI和Vertex AI平台，在加入Cresta之前，他致力于构建AI驱动的客户体验的未来。
在接下来的几年中，AI将重新定义世界各地人们与企业互动的方式。来Cresta一起构建这个未来。
关于职位：
作为战略销售总监，你将专注于澳大利亚的一些最大公司，处理将改变公司轨迹的重要战略交易。你将识别并阐述Cresta如何为我们的客户创造重大价值，与关键高管建立关系，并推广前沿的AI技术。作为一家快速增长的初创公司的早期成员，你将有机会帮助定义我们的销售流程，参与区域扩展战略，并帮助建立亚太地区。
职责：
- 负责销售体验，同时建立和管理与关键决策者和高管的关系
- 从初次接触到最后成交，主导复杂的销售周期
- 寻找新客户，设计产品演示和商业案例，制定并提交提案，谈判并签署合同
- 熟悉Cresta产品、客服中心市场、我们的独特竞争优势以及客户的需求
- 与产品、营销、客户成功和工程团队紧密合作，提供卓越的客户体验
- 达成你的销售目标
我们看重的资质：
- 7年以上企业级SaaS软件销售经验
- 具备谈判、构建和执行复杂企业级协议的经验
- 有带领跨职能团队完成大额交易的经验
- 能够阐述合同、技术和财务相关的内容
查看英文原文
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the role:
As a Strategic Sales Director you will focus on some of the largest companies in Australia, working on big strategic deals that will change the trajectory of the company. You’ll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the APAC region.
Responsibilities:
- Own the sales experience while building and managing relationships with key decision-makers and executives
- Run complex sales cycles from initial contact to close
- Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
- Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
- Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
- Hit your number
Qualifications We Value:
- 7+ years of SaaS software sales experience at an enterprise level
- Experience negotiating, structuring and executing complex enterprise-level agreements
- Prior experience leading cross-functional teams through large deal close processes
- Ability to articulate contractual, technical, and financial value points to customers, including executives
- Excellent communication and presentation skills with experience presenting to C-level executives
- Ability to travel up to 25%
Perks & Benefits:
- We offer Cresta employees a variety of medical benefits designed to fit your stage of life
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
Compensation:
Compensation for this position includes a base salary, variable (OTE), equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in Australia, and offer competitive local pay and benefits. Your recruiter can provide further details.
Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).
Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.
Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.