GTM 高级业务系统分析师，售前
GTM Senior Business Systems Analyst, Pre-Sales
Ramp 正在构建金融团队的智能基础设施，嵌入到企业每一美元支出的交易流程中。我们自动化了超过 2000 亿美元年支出在 70,000 多家公司的流动：授权付款、标记风险、分类支出并完成账务结算。
这些问题高风险、数据密集且不容错误。
我们招聘具有高度自主性和紧迫感的人才。我们更看重的是你所构建的东西，而不是你在哪里学习的。在 Ramp，每个人都是从头到尾负责问题的建造者，并做出影响结果的重要决策。
Ramp 的平均客户在第一年节省了 5% 的开支，并实现了 16% 的营收增长——远超没有使用 Ramp 的企业。我们相信每家有抱负的公司都值得拥有同样的工具。
如果你希望构建直接塑造公司如何移动和管理数十亿美元的系统，Ramp 就是你的选择。
关于该职位
Ramp 正处于关键的增长阶段。去年我们实现了巨大增长，并正在组建一支优秀的业务系统团队，以确保未来多年保持这一发展轨迹。你将直接与我们的销售、客户管理、合作伙伴和产品团队合作，执行组织内关键的业务系统项目。这是一个关键角色，你将有机会通过系统开发直接影响 Ramp 增长工作的全貌。
你将负责的工作
- 主导市场进入（GTM）系统的顶层：路线图、内部架构决策以及它们的运营健康状况
- 把 HubSpot 当作一个系统来运行，而非工具：工作流、列表、表单、属性、生命周期阶段、活动结构，以及防止其无序扩展的权限和命名规范
- 保持 HubSpot 和 Salesforce 一致，确保基于它们的列表干净：字段映射、包含列表、同步错误排查和去重规则，然后是 ICP 分群、屏蔽逻辑、增强和邮件验证，这些都在增长列表和发送之间起到桥梁作用
- 构建并部署背后的 Salesforce 自动化：记录触发的和屏幕流程、验证规则、自定义对象和字段、权限集和审批流程
- 负责从表单填写到会议预订的路径：捕获、增强、去重、路由、序列注册和线索响应速度，并确保该链路上每个环节的运营健康状况
- 根据投资回报率优先处理新请求。决定哪些内容需要构建，哪些可以推迟
查看英文原文
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development.
WHAT YOU’LL DO
- Own top of funnel GTM systems: the roadmap, the architecture decisions inside them, and their operational health
- Run HubSpot as a system rather than a tool: workflows, lists, forms, properties, lifecycle stages, campaign structure, and the permissions and naming conventions that keep it from sprawling
- Keep HubSpot and Salesforce in agreement and the lists built off them clean: field mappings, inclusion lists, sync error triage and dedupe rules, then the ICP segmentation, suppression logic, enrichment, and email validation that stand between a Growth list and a send
- Build and deploy the Salesforce automation behind it: record-triggered and screen flows, validation rules, custom objects and fields, permission sets, and approvals
- Own the path from form fill to booked meeting: capture, enrichment, dedupe, routing, sequence enrollment, and speed to lead, and hold the operational health of every hop in that chain
- Prioritize incoming requests against ROI. Make the call on what gets built, what gets deferred, and what gets declined, and show the numbers behind it
- Drive cross-functional alignment on scope, sequencing, and tradeoffs and carry it through to closure without a manager in the room
WHAT YOU’LL NEED
- 5+ years in business systems, marketing operations, or revenue operations at a fast-paced company
- Deep hands-on HubSpot experience: workflows built and debugged, list, form, and property architecture you designed rather than inherited, and a clear view of how an instance degrades when nobody governs it
- Salesforce Admin certification or equivalent hands-on experience, including non-trivial flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scale
- Funnel definitions owned in practice: lead source, campaign membership, UTM capture, and the MQL to SQL handoff, with attribution reporting the business actually trusts
- A habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided, and shipped
- You get in the weeds and build: elegant and scalable solutions, with AI leaned on to automate the work wherever it holds up
- You dissect a problem, drive it to completion with little supervision, and can explain the tradeoffs to any audience
NICE TO HAVE
- Marketing systems depth beyond the CRM: paid media and ad platform integrations, lifecycle email programs, landing page and form tooling, plus deliverability and list hygiene at sending volume
- Cross-functional program management across engineering, sales and finance stakeholders
- A product mindset toward internal tooling: treating stakeholders as users, shipping in phases and measuring adoption after launch
- Snowflake, Looker or similar BI and warehouse tooling
- Working knowledge of Apex or Lightning Web Components, enough to recognize when declarative is the wrong answer
- Linear or similar project management software
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice