高级内部审计师
Sr. Internal Auditor
#### 公司简介
一切始于工程师Fred Luddy为他的同事Phyllis编写了一段代码，自动化了一个繁琐的任务。她感动得喜极而泣。这一时刻激发了Fred建立一家公司，让每个人都能摆脱琐事，专注于有意义的工作。如今，ServiceNow是业务重塑的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一种AI原生文化，让技术和人才携手不可阻挡。而我们才刚刚开始。
加入我们，让AI为人们工作。
#### 职位描述
职位和团队：
我们正在寻找一位经验丰富的高级审计师，以支持全球和/或区域运营审计及集成审计的规划，并领导其执行，涵盖业务运营控制、IT一般控制和应用控制。这个远程职位将向内部审计管理总监汇报。
我们有一个紧密协作的团队环境，支持、忠诚和诚实的反馈是这里的货币。ServiceNow员工需要具备自我驱动能力，积极主动，并能在快节奏的环境中茁壮成长。
您在这个职位中将负责：
- 支持跨业务和IT运营的运营审计和集成审计的规划与范围界定。高效且及时地完成任务。
- 进行业务流程和IT系统的流程走查，评估流程设计并执行控制测试，持续交付高质量的审计工作底稿，以支持和证实审计发现。
- 在整个审计生命周期中创造性且负责任地探索和采用AI工具，以加速现场工作并提升分析深度。我们期望审计师进行实验，分享有效的方法，并帮助演进内部审计创造价值的方式。
- 利用数据分析和AI识别控制漏洞，量化风险暴露，并向管理层提供数据驱动的见解。
- 协助编制高质量的内部审计报告，清晰地撰写审计问题并得出有效的结论，从而推动流程和内部控制的改进，同时考虑实施要求、成本和利益相关者的反馈。
- 及时有效地与审计负责人沟通审计状态、升级事项、问题和报告。
- 对审计委员会报告目的的管理进行行动跟踪跟进。
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
Role and team:
We are looking for an experienced Senior Auditor to support planning and lead execution of global and/or regional operational and integrated audits spanning business operational controls, IT general controls and application controls. This remote position will be reporting to Director, Internal Audit Management.
We have a tight team environment where support, loyalty, and honest feedback are the currency. ServiceNow employees are expected to be self-starting, proactive, and thrive in a fast-paced environment.
What you get to do in this role:
- Support planning and scoping of operational and integrated audits across business and IT operations. Complete assignments efficiently and timely.
- Conduct walkthroughs, evaluate process design, and perform controls testing across both business processes and IT systems, consistently delivering quality audit work papers that support and substantiate audit observations.
- Continuously explore and adopt AI tools creatively and responsibly through the audit lifecycle to accelerate fieldwork and elevate analytical depth. We expect our auditors to experiment, share what works, and help evolve how Internal Audit delivers value.
- Utilize data analytics and AI to identify control gaps, quantify risk exposure, and deliver data-driven insights to management.
- Assist in producing high-quality Internal Audit reports by clearly drafting audit issues and developing valid conclusions resulting in process and internal control improvements, while considering implementation requirements, cost, and stakeholder feedback.
- Timely and effective communication with audit leads on audit status, escalations, issues, and reporting.
- Perform action tracking follow-up with management for Audit Committee reporting purposes.
- Participate in major business initiatives and proactively advise and assist the business on key risks, control environment, and change initiatives.
- Contribute to the evolution of Internal Audit methodology, automation, and reporting, including ServiceNow IRM to scale audit coverage and quality.
- Responsible for internal stakeholder engagement, including the development of working relationships with key stakeholders and proudly representing the Internal Audit function.
#### Qualifications
To be successful in this role, you have:
- A passion for Internal Audit and strong desire to be part of a stellar IA team!
- Minimum 4-year degree (or US equivalent) from an accredited university; degree in Management Information Systems, Finance and Accounting strongly preferred.
- Minimum of 5 years’ work experience, with 3 years at a public accounting firm (Big 4 or national consulting firm preferred), including experience in internal auditing, external auditing, SOX, operations and process improvement.
- Demonstrated experience auditing both IT general controls and application controls, and business operational processes. Comfort moving fluidly between technology and business-process audits, including within the same integrated engagement.
- Understanding of data governance and privacy compliance, and the ability to apply system architecture knowledge to the processes being reviewed.
- Understanding of risks and controls in modern technology environments. Awareness of AI/GenAI governance and model risk considerations.
- Good understanding of business and operations, strong analytical and project management skills.
- Proficiency in Excel and process mapping tools. Hands-on experience with data analytics tools such as Power BI. Experience with SAP preferred.
- Strong critical thinking and analytical skills; ability to identify and conduct root cause analysis.
- Excellent verbal, written, oral communication, and presentation skills.
- Ability to work both independently and as a team member.
- Ability to manage multiple tasks concurrently, efficiently and effectively with minimal oversight.
- Familiarity with the ServiceNow platform, including IRM modules, a strong plus
- (Preferred) At least one of the following certifications: CISA, CISM, CIA, CPA
- Prefer candidates with exposure to a high growth and/or rapidly changing technology enterprise.
We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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