远程工作雷达

增长业务经理,英国及爱尔兰

Account Manager, Growth UK&I

市场运营职能支持未标注地域
公司Vanta
薪资未公开
工作地点London, UK
地域资格未标注地域
时区要求无特别要求
用工类型FullTime
发布时间2026-08-13
数据来源Ashby
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在Vanta,我们的使命是帮助企业在赢得和证明信任方面取得成功。我们相信安全应持续监控和验证,我们赋能企业实践更佳的安全措施,并轻松证明其安全性。Vanta拥有一支善良且才华横溢的团队,虽然一些成员有之前的安全经验,但许多人在没有相关经验的情况下也在Vanta取得了成功。

作为Vanta客户管理团队的一员,你将负责一部分客户的扩展和留存,通过与客户建立并维护牢固的关系来实现。你将是所有售后商业对话的主要联系人,包括中期升级销售和续约。作为客户的可信顾问,你需要深入了解他们的业务需求,并将Vanta的解决方案与其目标相匹配,以帮助客户完善其合规和安全计划。

该团队的目标是通过净收入保留率衡量,实现Vanta客户基础的整体净收入增长。他们将确保客户的网络安全和合规目标与其公司增长需求以及Vanta的解决方案保持一致。

此职位将在我们的伦敦办公室工作,采用以办公室为中心的混合排班。常规到办公室的日子为周二、周三和周四。

你在Vanta担任客户经理[EMEA]期间的工作内容包括:

- 与分配的客户建立并维护牢固的关系,作为可信赖的顾问和战略合作伙伴。

- 深入了解Vanta当前的产品功能,并主动学习Vanta的产品路线图,以便在与客户沟通时自信地进行交流。

- 与客户成功经理保持牢固的合作关系,了解客户健康状况,确保紧密的战略协作,并对客户进行和谐的沟通。

- 协作制定客户计划,识别现有客户的新扩展机会,通过新的框架、安全工具等提高客户对Vanta平台的使用率。

- 管理任何扩展或续约机会的整个销售周期,从首次会议到成交,必要时进行协商,并在适当的时候引入内部资源(如解决方案顾问、领域专家等)。

- 准确预测每月的扩展和流失情况,并保持SFDC实例的整洁,严格管理销售渠道的卫生状况。

- 始终关注客户需求,以咨询的方式设计解决方案。

查看英文原文

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a member of Vanta’s Account Management team, you will be responsible for the expansion and retention of a subset of Vanta’s Customers by developing and maintaining strong relationships with our customers. You will serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security programs.

The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Net Revenue Retention. They will ensure customers’ security and compliance goals are aligned to their company growth needs and with Vanta’s solutions.

This role will be based in our London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday.

What you’ll do as an Account Manager [EMEA] at Vanta:

- Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.

- Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.

- Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.

- Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc.

- Manage the entire sales cycle of any expansion or renewal opportunity from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc).

- Accurately forecast monthly expansion and churn, and maintain a clean SFDC instance with scrupulous pipeline hygiene.

- Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution.

How to be successful in this role:

- 3+ years experience selling to or managing customers

- Fluency in written and spoken English, with a second European language preferred

- Must be able to work in our London office 3 days a week (Tuesday, Wednesday and Thursday)

- Strong ability to prospect and build pipeline without assistance from BDR and/or inbound support

- Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging

- Be highly motivated with a sense of urgency and willingness to adjust

- Able to effectively collaborate with a wide range of departments including CS, Marketing, Enablement, and Support

- Previous experience in security and compliance is not required, but highly desirable

- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a Vanta’n:

- Industry-competitive salary and equity

- 100% covered medical, dental, and vision benefits with dependents coverage

- 16 weeks paid Parental Leave for all new parents

- Health & wellness stipend

- Remote workspace, internet, and mobile phone stipend

- Commuter benefits for team members who attend the office

- Pension matching

- 25 days of Annual Leave per year and unlimited sick time

- 8 company-paid holidays

- Virtual team building activities, lunch and learns, and other company-wide events!

- Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

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