助理创意总监 – 核心品牌
Associate Creative Director – Core Brand
#### 公司简介
一切始于工程师弗雷德·卢迪为他的同事菲利斯编写了一段代码，自动化了一个繁琐的任务。她感动得喜极而泣。这一时刻激发了弗雷德创建一家公司，让每个人都能摆脱琐事，专注于有意义的工作。如今，ServiceNow 是企业重塑的 AI 控制中心。我们的 ServiceNow AI 平台整合任何 AI、任何数据和任何工作流，帮助 85% 的财富 500 强®企业更聪明、更快、更好地工作。我们正在打造一个以 AI 为核心的组织文化，让技术和人才携手并进，势不可挡。我们才刚刚开始。
加入我们，让 AI 为人们服务。
#### 职位描述
ServiceNow 品牌与战略团队是一支充满激情的创意型思考者团队，负责塑造 ServiceNow 品牌的未来。我们正在寻找一位高级创意总监，为 ServiceNow 品牌的愿景做出贡献，并推动组织内部的设计卓越——涵盖所有渠道和接触点，包括内部和外部。
该职位负责执行和演进 ServiceNow 品牌形象，为全球 ServiceNow 品牌生态系统中的设计主导愿景做出贡献，并建立能够随着 AI 扩展的系统。理想的候选人对工艺充满热情，注重执行细节，并具备在企业应用中构建的敏锐理解能力。他们有与内部团队、自由职业者和外部机构合作项目的经验，并能在模糊环境中茁壮成长。
高级创意总监将提升创意标准，为包容性和协作性的设计文化做出贡献，并在 ServiceNow 组织内无缝合作。理想的候选人是自我驱动的人，对技术充满好奇，能够建立和维护强大的跨职能关系，并从最初的简报到最终交付，将战略思维和实际操作技能带入工作中。
_**职责：**_
- 为 ServiceNow 产品和服务的全球品牌形象做出贡献，确保所有接触点的质量、一致性和可扩展性
- 提供服务于全球受众的品牌系统，并利用 AI 设计可扩展的方案
- 通过提供世界级的设计来支持和加强品牌设计文化
- 应用严谨的工作方式来提高性能、质量和集成化的执行方法
- 与市场、产品和业务部门协作
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#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
The ServiceNow Brand & Strategy team is a passionate team of creative thinkers responsible for shaping the future of the ServiceNow brand. We are looking for an Associate Creative Director to contribute to the vision for the ServiceNow brand and drive design excellence across the organization—across every channel and touchpoint, internal and external.
This role is responsible for executing and evolving the ServiceNow brand identity, contributing to a design-led vision across ServiceNow’s brand ecosystem globally, and standing up systems designed to scale with AI. The ideal candidate has a passion for craft with meticulous attention to execution and a sharp understanding of how to build for enterprise application. They have experience leading projects with internal teams, freelancers, and external agencies—and thrive in ambiguity.
The Associate Creative Director will raise the creative bar, contribute to an inclusive and collaborative design culture, and partner seamlessly across the ServiceNow organization. The ideal candidate is a self-starter who is curious about technology, can build and maintain strong cross-functional relationships, and brings both strategic thinking and hands-on craft to their work from initial briefing through to final delivery.
_**Responsibilities:**_
- Contribute to the global brand identity for ServiceNow products and services, ensuring quality, consistency, and scalability across all touchpoints
- Deliver strategic brand systems that serve a global audience and are designed to scale using AI
- Support and strengthen brand design culture through enabling world-class design
- Apply rigorous ways of working to improve performance, quality, and integrated approaches to execution
- Collaborate with Marketing, Product, and Business partners to contribute to holistic brand systems
- Work closely with the Brand Design Director and Executive Creative Director, and cross-functional partners to ensure design work is strategic and drives business objectives
#### Qualifications
- 6–9 years of experience in design, with meaningful exposure to building consumer or enterprise brands
- Experience leading with creative vision, purpose, and a commitment to craft
- Experience developing brand directions that solve business problems
- Experience working within brand architecture and portfolio brand systems
- Exposure to integrated design work across traditional, digital, and experiential channels
- Experience managing and collaborating with internal teams, freelancers, and external agencies
- Strong ability to collaborate and drive alignment across highly cross-functional teams
- Exceptional communication skills—able to present work clearly and confidently from strategy to execution
- Experience partnering with and influencing marketing and creative leadership
- Expert with creative tools including Adobe Creative Cloud and Figma
- Experience in photo art direction a plus
For positions in this location, we offer a base pay of **$148,400 - $259,700**, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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