服务架构经理
Engineering Manager, Service Platform
我们正在改变零售行业
在Instacart，我们邀请世界通过食物传递爱，因为我们相信每个人都能获得他们喜爱的食物，并有更多时间与所爱之人一起享受。当其他人看到简单的杂货配送需求时，我们看到的是令人兴奋的复杂性和无限的机会，以满足我们社区的各种需求。我们致力于提供客户依赖的必要服务，帮助他们购买杂货和家居用品，同时为Instacart个人购物者提供安全且灵活的收入机会。
Instacart已成为数百万人的生存线，我们正在组建团队，帮助推动我们的购物车向前发展。如果你准备做出一生中最好的工作，来加入我们的队伍吧。
Instacart是一个以灵活为主导的团队
没有一种方法适用于所有人如何做好我们的工作。我们的员工可以选择在任何地方发挥最佳表现——无论是家里、办公室，还是你最喜欢的咖啡店——同时通过定期的线下活动保持联系并建立社区。了解更多关于我们在工作地点上的灵活方式。
简介
作为Service Platform团队的工程经理，你将领导负责Instacart核心部署和发布工程系统的小组，包括我们的金丝雀基础设施和端到端部署工具。这个平台是Instacart每个服务可靠性的基础，你的工作将直接影响开发者如何安全、自信和高效地发布代码。你将与产品、基础设施和服务团队紧密合作，定义和演进一个能够实现快速迭代而不牺牲可靠性的平台。
我们寻找一位以产品为导向的工程经理，对开发者体验和内部工具有浓厚兴趣，能够引导团队构建直观、可扩展且高度可靠的系统。你将制定愿景，推动执行，并确保Instacart工程师拥有世界级的工具来部署、验证和监控他们的服务。
在Instacart，Service Platform团队是公司内每个工程组织的关键推动者。从管理我们的部署流水线和金丝雀系统，到定义支持安全、可靠服务交付的工具，我们的团队确保开发者可以自信地发布代码。我们以深入的所有权、强大的产品思维和高度协作的文化而自豪。你将与经验丰富的团队密切合作
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We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.
We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers have world‑class tools to deploy, validate, and monitor their services.
At Instacart, the Service Platform team is a critical enabler for every engineering organization across the company. From owning our deployment pipeline and canary systems to defining the tooling that powers safe, reliable service delivery, our team ensures that developers can ship with confidence. We take pride in deep ownership, a strong product mindset, and a highly collaborative culture. You will work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end. Our work directly shapes the stability, velocity, and success of Instacart’s overall platform.
About the Job
- Product focused leader who is able to adapt to critically fast paced environment
- Ability to lead both product and critical reliability systems like Temporal/Canary/Deployments
- Ability to articulate and convey priorities and balance constant needs around the organization
- Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first
- Eager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to end
- Leader by example, and strong incident triaging mindset
- Eager to jump into domains, languages, and problem areas that might be new and unfamiliar
About You
Minimum Qualifications
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- 2+ years of experience of leading and managing people with an emphasis on getting deep into details on designing, analyzing, and troubleshooting large-scale distributed systems.
- 7+ years of experience with software development in one or more programming languages
- Proven track record of launching and shipping high-impact products; bonus points for internal, developer facing products.
- Strong proficiency in maintaining high standards for production services
Preferred Qualifications
- Strong communication skills and ability to contextualize problems across various audiences
- Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently
- Experience building and shipping products to users
- Expertise building platforms and high scale infrastructure
- Visionary thinker capable of generating transformative ideas
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$230,000—$242,500 USD
WA
$220,000—$232,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$211,000—$222,500 USD
All other states
$192,000—$202,500 USD