高级专项经理
Senior Manager of Special Projects
Assured致力于革新保险行业。理赔处理（即我们是否应该支付这笔索赔？）虽然常常被忽视，却是整个行业的基础。目前这一过程高度依赖人工，涉及电话、传真和直觉判断，每年耗费数十亿美元。我们可以做得更好。
在Assured，我们为大型保险公司提供软件解决方案，帮助他们在技术驱动的现代世界中取得成功。从自助理赔软件到后端欺诈检测，我们是为全球一些最大保险公司提供理赔处理动力的引擎。
我们面临的挑战深刻而多样，从为最紧张和脆弱的索赔人创造提供舒适和清晰度的数字体验，到协调数十亿美元理赔支付的大型机器学习驱动决策，Assured的生活充满活力、协作和成就感。
我们正在寻找一位高级特殊项目经理，参与我们最重要的战略和运营工作核心。这个职位适合那些在模糊环境中茁壮成长、快速行动并以在各种问题上交付卓越成果为荣的人。您将向战略与运营负责人汇报，专注于在战略、运营和市场进入（GTM）方面交付高优先级的跨职能项目。在担任特殊项目角色的初期阶段后，将有机会转向其他职能领域，所有方向都聚焦于推动业务最重要的工作。
## 你将负责
### 推动战略计划
📈 支持公司优先事项的全流程执行，从最初的难题定义和分析到实施和问责。
🧩 使用严谨的分析框架来构建复杂问题，并将数据和定性洞察转化为清晰、可操作的建议。
📝 准备高管可用的材料（战略备忘录、一页纸文档和内部沟通），将复杂性简化为清晰的叙述。
### 成为增效力量
🤝 协调跨职能项目，在产品、工程、销售、财务、法律等部门之间协调项目，这些项目并不适合任何单一团队。
🎯 通过跟踪关键举措并标记需要解决的障碍或决策，帮助管理业务的日常“战略议程”。
🚀 在组织中没有明确负责人但需求很高的地方填补空白，带来结构、动力和清晰度。
查看英文原文
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
We’re looking for a Senior Manager of Special Projects to work at the heart of our most important strategic and operational work. This role is for someone who thrives in ambiguity, moves fast and takes pride in delivering exceptional output across a wide range of problems. You will report to the Head of Strategy & Ops, focusing on delivering high-priority, cross-functional projects across strategy, operations and GTM. After an initial stint in the Special Projects role, there will be opportunities to shift to other functional areas, all with a focus on driving the most important work within the business.
## What you'll do
### Drive strategic initiatives
📈 Support end-to-end execution of company priorities, from initial problem framing and analysis through to implementation and accountability.
🧩 Structure complex problems using rigorous analytical frameworks, and turn data and qualitative insight into clear, actionable recommendations.
📝 Prepare executive-ready materials (strategic memos, one-pagers, and internal communications) that distill complexity into clear narratives.
### Act as a force multiplier
🤝 Coordinate on cross-functional programs, coordinating across departments (Product, Engineering, Sales, Finance, Legal) on projects that don’t fit neatly into any one team.
🎯 Help manage the day-to-day "strategic agenda" of the business by tracking key initiatives and flagging blockers or decisions that need resolution.
🚀 Step into gaps across the organization where there's no clear owner but a high need, and bring structure, momentum, and clarity.
### Support our GTM functions
🌐 Partner with sales, marketing and client engagement teams to solve cross functional issues and provide “surge support” in times of high demand.
📊 Work closely with the operational teams across sales, marketing and client engagement to develop customer facing strategic meeting materials (decks, memos, etc) that drive the most important conversations with our customers.
## What you'll bring
💼 3-5 years of experience, including at least 2-3 years at a top-tier management consulting firm (Bain, McKinsey, BCG or equivalent).
⚡ Experience in an operating role and ability to apply strong problem-solving skills in a fast-moving, resource-constrained environment.
💬 Exceptional written and verbal communication, and can drive complexity into clarity for any audience.
📊 Strong analytical horsepower and are comfortable building market analyses and strategic frameworks from scratch.
✅ Execution-oriented mindset to follow through and get things done without being managed.
🌟 High degree of ownership and a low ego - no task is too big or too small.
**Benefits:**
🤑 Competitive Compensation: Competitive salary and equity packages for all employees
🏥 Healthcare Plan: Platinum medical, dental, and vision
🛡️ Free life insurance: Including long-term disability & short-term disability
🏄 Unlimited PTO: Uncapped vacation days & paid holidays
👶 Family Leave: Maternity & paternity
📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute
🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks
👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
🤝 Team events & Offsites: We're remote, but we regularly get together
****We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @** [**assured.claims**](http://assured.claims) **email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information****
**Our Commitment:**
_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation._