资深产品分析师
Staff Product Analyst
Assured 正在致力于革新保险行业。理赔处理（即我们是否应该赔付该索赔）虽然常常被忽视，却是整个行业的基础。目前这一过程高度依赖人工，涉及电话、传真和直觉判断，每年耗费数十亿美元。我们可以做得更好。
在 Assured，我们为大型保险公司提供软件解决方案，帮助他们在科技驱动的现代世界中赢得竞争。从自助理赔软件到后端欺诈检测，我们是为全球最大保险公司之一提供理赔处理支持的核心引擎。
我们面临的挑战深刻且多样，从打造能让索赔人在最紧张和脆弱时刻获得安心和清晰体验的数字化产品，到协调数十亿美元理赔支付的大型机器学习驱动决策。在 Assured 的生活充满活力、协作与成就感。
我们正在寻找一位高度分析能力和注重细节的 **资深产品分析师** 加入我们的团队。
**你将…**
🔍 对产品性能指标、用户行为和其他关键数据点进行深入分析，以识别趋势、模式和改进机会。
📊 开发并维护跟踪产品 KPI 的仪表盘和报告，为利益相关者提供清晰且可操作的洞察。
🎯 设计、实施并分析 A/B 测试，以衡量新功能、产品变更和其他实验的影响。
🤝 与产品经理、工程师和市场团队紧密合作，确保数据驱动的洞察融入产品开发和战略中。
💬 分析客户反馈和行为，以了解用户需求和偏好，将这些数据转化为产品改进的可行建议。
📈 进行竞争对手分析和市场研究，以掌握行业趋势及其对产品策略的影响。
✅ 与数据工程师合作，验证和清理数据集，确保数据的准确性和一致性。
🛠️ 执行临时分析，以支持随时出现的具体业务问题和挑战。
**你具备…**
💼 在产品分析、数据分析或类似岗位有经验。
💻 精通 SQL、Excel 和数据可视化工具（如 Tableau、Looker）。具备统计分析工具（如 R、Python）经验者优先。
🧑💻 有一定 TypeScript 或 Python 应用开发经验，能够编写足够的代码并提交 Merge Requests（MRs）以实现应用监控。
查看英文原文
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
We are seeking a highly analytical and detail-oriented **Staff Product Analyst** to join our growing team.
**You will…**
🔍 Conduct in-depth analysis of product performance metrics, user behavior, and other key data points to identify trends, patterns, and opportunities for improvement.
📊 Develop and maintain dashboards and reports that track product KPIs, providing clear and actionable insights to stakeholders.
🎯 Design, implement, and analyze A/B tests to measure the impact of new features, product changes, and other experiments.
🤝 Work closely with product managers, engineers, and marketing teams to ensure that data-driven insights are integrated into product development and strategy.
💬 Analyze customer feedback and behavior to understand user needs and preferences, translating this data into actionable recommendations for product improvements.
📈 Conduct competitive analysis and market research to stay informed of industry trends and how they impact our product strategy.
✅ Ensure data accuracy and consistency by working with data engineers to validate and clean datasets.
🛠️ Perform ad hoc analysis to support specific business questions and challenges as they arise.
**You have…**
💼 Experience in product analytics, data analysis, or a similar role.
💻 Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Looker). Experience with statistical analysis tools (e.g., R, Python) is a plus.
🧑💻 Some app development experience in TypeScript or Python, with the ability to write sufficient code and submit Merge Requests (MRs) to instrument applications using tools like Mixpanel, through TypeScript or Python SDK
🧠 Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
🗣️ Excellent verbal and written communication skills, with the ability to present findings to both technical and non-technical stakeholders.
🔍 High level of attention to detail and accuracy in data analysis and reporting.
🤝 Ability to work effectively in a collaborative, fast-paced environment.
**Benefits:**
🤑 Competitive Compensation: Competitive salary and equity packages for all employees
🏥 Healthcare Plan: Platinum medical, dental, and vision
🛡️ Free life insurance: Including long-term disability & short-term disability
🏄 Unlimited PTO: Uncapped vacation days & paid holidays
👶 Family Leave: Maternity & paternity
📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute
🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks
👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
🤝 Team events & Offsites: We're remote, but we regularly get together
****We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @** [**assured.claims**](http://assured.claims) **email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information****
**Our Commitment:**
_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation._