高级工程经理，基础设施+开发者生产力
Senior Engineering Manager, Infrastructure + Developer Productivity
Patreon 是一个媒体和社区平台，超过 30 万创作者通过该平台为最忠实的粉丝提供独家内容和体验。我们为创作者提供了多种与粉丝互动并建立可持续业务的方式，包括：付费会员、免费会员、社区聊天、直播视频，以及通过一次性购买直接向粉丝销售产品。
我们的目标很简单：资助创意群体。我们在该领域处于领先地位，具体表现为：
- 自 Patreon 创立以来，创作者已创造超过 100 亿美元的收入
- 超过 1 亿个免费会员，这些粉丝可能尚未准备好付费
- 当前有超过 2500 万个付费会员在 Patreon 上
我们正在寻找一位高级工程经理，负责基础设施与开发者生产力团队，这两个团队负责 Patreon 的核心基础设施、开发者生产力和 AI 支持能力。该团队的使命是让 Patreon 的工程团队保持快速、可靠，并准备好以 AI 原生的方式构建软件。
该职位支持完全远程办公，或在纽约或旧金山采用混合办公模式，每周可到办公室工作 3 天。
关于团队
你将负责基础设施和开发者生产力的路线图和执行。在确保“保持网站运行”的可靠性工作与“让每位工程师更快”投资之间取得平衡——包括 Patreon 推动 AI 辅助开发成为组织交付代码的持久方式。
关于职位
- 管理和培养个体贡献者（IC）；负责你团队的招聘、绩效和职业发展。
- 拥有运营卓越性：可观测性标准、值班结构、事件响应、SLA/SLO 和生产就绪性评审（PRR）。
- 与产品工程、安全和数据负责人紧密合作，确保基础设施和工具决策不会成为产品交付的瓶颈。
- 领导团队的 AI 支持战略——决定在哪些地方标准化工具/流程，哪些地方允许团队自行选择路径。
关于你
- 必须条件：
- 10 年以上工程经验，其中至少 5 年在工程管理岗位，最好有管理多个团队的经理或高级 IC 的经验
- 直接领导过支持大规模消费者产品的基础设施、平台或开发者生产力团队的经验
- 熟悉云基础设施（AWS/GCP）、Kubernetes 和基础设施即代码工具
- 能够操作可扩展的生产系统
查看英文原文
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We are looking for a Senior Engineering Manager to lead the Infrastructure & Developer Productivity teams, which are responsible for Patreon’s core infrastructure, developer productivity, and AI enablement. The team’s mission is to keep Patreon's engineering org fast, and reliable, and ready for an AI-native way of building software.
This role location is open to fully Remote or to those who are able to be in-office 3 days per week on a hybrid work model in New York or San Francisco.
About the Team
You'll own the roadmap and execution across infrastructure and developer productivity. Balancing "keep the site up" reliability work with "make every engineer faster" investment — including Patreon's push to make AI-assisted development a durable part of how the org ships code.
About the Role
- Manage and grow ICs; own hiring, performance, and career development for your org.
- Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and Production Readiness Reviews (PRR).
- Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery
- Drive the org's AI-enablement strategy — deciding where to standardize tooling/workflows and where to let teams choose their own path
About You
- Required:
- 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams
- Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale
- Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling
- Comfort operating scalable production systems with high availability and performance requirements
- Strong cross-functional partnership skills; you'll work daily with Product Engineering, Security, and Data leads
- Nice to Have
- Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)
- Exposure to AI-assisted software development. Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.