高级工程经理,企业履行
Senior Engineering Manager, Enterprise Fulfillment
我们正在改变零售行业
在Instacart,我们邀请世界通过食物传递爱,因为我们相信每个人都能获得他们喜爱的食物,并有更多时间与所爱之人一起享受。当其他人看到简单的杂货配送需求时,我们看到的是令人兴奋的复杂性和无限的机会,以满足我们社区的各种需求。我们致力于提供客户依赖的必需服务,让他们获取杂货和日用品,同时为Instacart个人购物者提供安全且灵活的收入机会。
Instacart已成为数百万人的生存线,我们正在组建一支团队,帮助推动我们的购物车向前发展。如果你准备做出一生中最好的工作,欢迎加入我们的行列。
Instacart是灵活优先的团队
没有一种方法适用于所有人如何做好工作。我们的员工可以自由选择在哪里完成最佳工作——无论是从家、办公室,还是你最喜欢的咖啡店——同时通过定期的线下活动保持联系并建立社区。了解更多关于我们在工作地点上的灵活方式。
简介
Instacart的履行服务团队是构建拣货技术平台的核心,该平台支持全球最大零售商和数百万客户的履行需求。我们的工作直接影响购物者日常工作的体验以及客户所期望的高质量订单的接收方式——而我们才刚刚开始。
我们正在寻找一位高级工程经理来领导企业履行工程团队。在这个职位上,你将推动支撑购物者应用体验系统的稳定性、可扩展性和可扩展性。你将与Instacart研发组织中的工程和产品领导者密切合作,以及与零售商领导和跨职能业务发展合作伙伴协作,以大规模构建创新的杂货拣货解决方案。
这是一个高影响力的战略领导职位,你将负责一个10+工程师的团队的技术方向,设定企业级工程质量的标准,并帮助塑造全球最大零售商履行杂货订单的未来。如果你能在快速变化的环境中茁壮成长,面对复杂的问题,高风险,以及巨大的改变现实的机会,那么这个职位适合你。
职位描述
- 定义、传达并推动该团队的技术愿景和战略
查看英文原文
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
The Fulfillment Services team at Instacart is at the heart of building the picking technology platform that powers the fulfillment needs of the world's largest retailers and millions of customers. Our work directly shapes how shoppers experience their day-to-day work and how customers receive the quality orders they expect — and we're just getting started.
We are looking for a Senior Engineering Manager to lead the Enterprise Fulfillment engineering team. In this role, you will drive the stability, scalability, and extensibility of the systems that underpin the shopper app experience. You'll collaborate closely with engineering and product leaders across Instacart's R&D organization, as well as with retailer leadership and cross-functional business development partners, to build innovative grocery picking solutions at scale.
This is a high-impact leadership role where you will own the technical direction for a team of 10+ engineers, set the bar for enterprise-grade engineering quality, and help shape the future of how the world's largest retailers fulfill grocery orders. If you thrive in a fast-moving environment where the problems are complex, the stakes are high, and the opportunity to make a real difference is enormous, this role is for you.
About the Job
- Define, communicate, and drive the technical vision and strategy for the Enterprise Fulfillment team, ensuring alignment with the broader product strategy and key company bets — including scoping and advocating for new technical investments that position the team for long-term success.
- Own the engineering roadmap and enable high-quality execution of key business outcomes, overseeing technical and product decisions that keep the team moving fast without compromising on reliability or scale.
- Establish and champion best practices for production services, holding the team to an exemplary enterprise-grade standard that meets the expectations of the world's largest retailers and their millions of customers.
- Lead, coach, and grow a team of 10+ engineers building best-in-class picking experiences for retailers and shoppers, fostering a culture of ownership, technical excellence, and continuous improvement.
- Drive recruiting and hiring efforts to attract top engineering talent, while partnering across a broader organization of ~50 engineers and a cross-functional network spanning R&D, business development, and occasionally retailer stakeholders directly.
About You
Minimum Qualifications
- 10+ years of professional software engineering experience, including 5+ years in engineering management with a track record of leading teams of 15+ engineers and delivering complex consumer-facing or enterprise-facing products.
- Demonstrated ability to craft and execute strategic engineering roadmaps that align with business objectives and translate product strategy into technical direction.
- Experience as a hands-on technical leader, with prior background performing or closely overseeing individual contributor work at a senior or staff-equivalent level.
- Strong track record of staffing, mentoring, and developing engineering teams, including performance management and career development.
- Experience working cross-functionally with product managers, engineering manager peers, and senior individual contributors in a fast-paced environment.
- Highly structured and proactive communicator, with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership.
Preferred Qualifications
- Experience leading multiple teams or managing other managers, including scaling a team from early stages to 10+ engineers.
- Prior experience managing engineering teams that own mission-critical, high-availability business systems.
- Experience building and maintaining enterprise-grade software systems at scale.
- Technical familiarity with Ruby on Rails, Go, Swift, and/or Kotlin.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$265,000—$279,500 USD
WA
$254,000—$268,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$243,000—$256,500 USD
All other states
$221,000—$233,000 USD