租户经理 - 住宅租赁
Tenancy Manager - Residential Lettings
薪资：每月30,000至35,000南非兰特
一家英国租赁代理公司需要一名租约经理，远程办公，地点在南非，月薪30,000至35,000南非兰特，负责管理约200处住宅物业的组合。
职位概述
Remote Recruitment 正为一家知名的英国销售和租赁代理公司招聘。您将作为房东、租户和承包商的主要联系人，负责180至200处房产的组合。您将自行安排日程，遵循明确的书面流程，并在无需催促的情况下保持信息更新。工作时间是英国时间周一至周五上午9点至下午5点30分，包含30分钟 unpaid 午休。
主要职责
- 全程管理活跃租约：咨询、通知、终止、退租和押金退还及争议
- 监控租金账户，追讨欠款，更新房东并处理普遍福利（Universal Credit）文件
- 根据紧急程度处理维修请求，指派承包商，获得房东批准并跟进每项任务直至完成
- 每周运行合规报告，追讨燃气、电力、能效证书（EPC）、消防安全和许可证书
- 清理每日日程事项，并在物业管理系统中保持完整准确的记录
- 及时回复 Teams 和邮件，并提前标记风险
所需条件
- 至少2年在住宅物业或租约管理方面的实际经验，负责欠款、维修和押金管理
- 有亲自管理约150个以上单元组合的经验
- 有使用物业管理系统如MRI、Reapit、Alto、Fixflo、PayProp或WeConnectU的经验
- 有独立工作的记录，负责自己的案件并积极沟通
- 有可靠的居家办公环境，配备光纤网络和备用电源以应对停电
加分项
- 英国租赁经验，包括押金计划（TDS或DPS）和英国安全合规
- ARLA Propertymark 或其他同等物业资格认证
- 熟悉Homelet、Signable或其他背景调查和电子签名工具
提供的福利
- 100% 远程办公，可在南非任何地方工作
- 全职、长期职位，加入一家已雇佣南非团队成员的快速增长的英国代理公司
- 代理公司系统和流程的结构化培训
- 英国银行假日休息，加上年假
最初发布于Himalayas
查看英文原文
Salary: R30 000 – R35 000 per month
A UK lettings agency needs a Tenancy Manager, fully remote from South Africa, for R30 000 to R35 000 a month, to own a portfolio of about 200 residential homes.
Role overview
Remote Recruitment is hiring for an established UK sales and lettings agency. You will be the main contact for landlords, tenants and contractors across a portfolio of 180 to 200 properties. You run your own diary, follow clear written processes and keep people updated without being chased. Hours are 09:00 to 17:30 UK time, Monday to Friday, with a 30 minute unpaid lunch.
Key responsibilities
- Manage active tenancies end to end: enquiries, notices, terminations, check-outs and deposit returns and disputes
- Monitor rent accounts, chase arrears, update landlords and handle Universal Credit paperwork
- Triage maintenance by urgency, appoint contractors, get landlord approval and follow every job to completion
- Run weekly compliance reports and chase gas, electrical, EPC, fire safety and licensing certificates
- Clear your daily diary actions and keep full, accurate notes in the property management system
- Respond promptly on Teams and email, and flag risks early
What you'll need
- At least 2 years in hands-on residential property or tenancy management, looking after arrears, maintenance and deposits
- Experience personally managing a portfolio of around 150 or more units
- Experience with a property management system such as MRI, Reapit, Alto, Fixflo, PayProp or WeConnectU
- A track record of working independently, owning your caseload and communicating proactively
- A reliable home office with fibre and backup power for loadshedding
Nice to have
- UK lettings experience, including deposit schemes (TDS or DPS) and UK safety compliance
- ARLA Propertymark or an equivalent property qualification
- Familiarity with Homelet, Signable or other referencing and e-signing tools
What's on offer
- 100% remote, from anywhere in South Africa
- A full-time, long-term role with a growing UK agency that has already hired South African team members
- Structured training on the agency's systems and processes
- UK bank holidays off, plus annual leave
Originally posted on Himalayas