资深解决方案工程师
Staff Solutions Engineer
你准备好释放智能了吗？
如果你认为自己不完全符合以下所有要求，但仍对这份工作感兴趣，请申请。没有人能完全满足所有条件——我们寻找的是在某些领域特别出色，并且在其他领域有相关兴趣和能力的候选人。
职位简介：
作为我们销售团队的一部分，Kong的解决方案工程师在我们的持续增长和成功中发挥关键作用，他们与客户经理团队协作，带领新老客户的整个技术销售流程。这个职位支持法国地区的企业及战略客户。如果你是一个热衷于通过开拓新业务同时学习并推广我们前沿技术的人，我们想与你交谈！
你将负责：
- 支持现场销售，帮助客户理解Kong API管理与连接解决方案的价值。
- 在整个销售生命周期中建立可信赖的客户关系，从最初的发现/需求收集，到产品评审/演示，再到上线生产环境。
- 支持PoC（概念验证）在整个评估过程中的实施。
- 为新客户提供上手培训，并与现有客户建立收入潜力。
- 与支持、产品和工程团队协调，优先处理客户需求，确保所负责账户的100%满意度。
- 创建针对DevOps、实施和服务项目的专业技术文档。
- 参与创意性获客活动，如撰写博客文章、主持网络研讨会、参与行业活动等。
- 完成经理安排的其他任务。
你将带来的：
- 在SaaS、开源或企业软件公司有7年以上预销售解决方案工程或相关经验。
- 有使用开源技术的经验。
- 对API管理与集成、云计算趋势、开源商业模式有基础的理解。
- 能够自信地向C级高管、总监级别以及产品经理和工程师进行演示和讨论。
- 热情融入高知名度、快节奏的初创文化。
加分项：
- 有API网关或服务网格经验者优先。
- 有Docker或Kubernetes经验。
- 精通NGINX、HTTP、AWS、Postgres和/或Cassandra。
- 熟练使用Linux操作系统。
- 熟悉DevOps和CD/CI流程。
查看英文原文
Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
What You'll Do:
- Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
- Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
- Support PoCs throughout the entire evaluation process.
- Onboard and train new customers and establish revenue potential with existing customers.
- Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
- Create technical documentation for DevOps, implementations, and services engagements.
- Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
- And any additional tasks required by manager.
What You'll Bring:
- 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
- Experience working with Open-source technology.
- Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
- Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
- Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus Points:
- Previous experience with API Gateway or Service Mesh is preferred.
- Experience with Docker or Kubernetes.
- Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
- Fluency working on Linux OSes.
- Familiarity with DevOps and CD/CI pipeline.
- Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.