实施工程师
Implementation Engineer
在过去的12年里,Qventus正在引领医疗保健的变革。我们帮助医院专注于最重要的事情:患者护理。我们的创新解决方案利用机器学习、生成式AI和行为科学的力量,实现卓越的结果,并赋能护理团队在问题发生前预见并解决它们。
我们在全球迅速扩展的成功得到了世界顶级投资者的支持。在Qventus,你将有机会与一个优秀的、以使命驱动的全球团队合作,并直接对患者的生活产生影响。我们致力于与医疗保健领袖一起实现我们的创始愿景,通过世界级的运营解锁世界级的医学。#LI-MB1
职位描述
Qventus正在寻找一名实施工程师,负责在大规模范围内交付我们的住院和手术增长解决方案。我们的平台帮助医疗系统优化患者流动,减少住院时间,改善出院计划,并通过AI驱动的工作流程和预测分析推动手术增长和手术室利用率。在这个职位中,你将成为我们产品套件的技术专家——与外部客户和内部团队沟通需求,管理医院特定的数据转换,构建自定义的EHR集成,执行产品配置和数据验证,并支持临床工作流程的部署。你将与医院利益相关者和研发同事紧密合作,交付可扩展的高质量数据管道,从而在住院运营和手术增长方面带来可衡量的改进。
主要职责
- 与外部客户和内部开发团队沟通技术产品需求并提供支持,确保Qventus模块的最佳使用;收集和分析用户需求,将其转化为技术规范,并制定包含适当时间表的配置计划。
- 成为Qventus产品套件的专家,深入了解每个模块所依赖的数据结构、关系数据库、集成、报告和指标开发,包括AI/ML驱动的住院和手术增长工作流程以及实时分析。
- 全程主导Qventus解决方案的技术实施,包括住院运营和手术增长:验证临床数据源,配置相关的容量和工作流程指标(例如,病床容量、出院计划)
查看英文原文
On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.
Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1
About the Role
Qventus is seeking an Implementation Engineer to lead the delivery of our Inpatient and Surgical Growth solutions at scale. Our platform helps health systems optimize patient flow, reduce length of stay, improve discharge planning, and drive surgical growth and OR utilization through AI-powered workflows and predictive analytics. In this role, you will serve as the technical expert for our suite of products — communicating requirements to external clients and internal teams, managing hospital-specific data transformations, building custom EHR integrations, executing product configuration and data validation, and supporting clinical workflow rollouts. You will work closely with hospital stakeholders and R&D counterparts to deliver scalable, high-quality data pipelines that drive measurable improvements across inpatient operations and surgical growth.
Key Responsibilities
- Communicate technical product requirements and provide support to external clients and internal development teams, ensuring optimal utilization of Qventus modules; gather and analyze user requirements, translate them into technical specifications, and develop configuration plans with appropriate timelines.
- Serve as the expert for the Qventus product suite, with deep knowledge of the data structures, relational databases, integrations, reporting, and metric development that underpin each module, including AI/ML-powered inpatient and surgical growth workflows and real-time analytics.
- Lead technical implementations of Qventus solutions end-to-end, including Inpatient Operations and Surgical Growth: validate clinical data sources, configure relevant capacity and workflow metrics (e.g., bed capacity, discharge planning, OR scheduling and case volume), and manage the full lifecycle from requirements through unit testing and customer sign-off.
- Perform SQL-level checks on data integrity and system performance; develop, execute, refine, and optimize advanced SQL queries against databases (Redshift, Snowflake, Databricks, BigQuery) to validate data quality and system behavior.
- Query relational databases and configure technical systems including Electronic Medical Record (EMR) systems; develop monitoring mechanisms and automated alerts to proactively identify and prevent production data quality issues.
- Collaborate with Integration teams to identify and resolve data interoperability issues; perform root cause analysis on data pipeline failures, evaluate HL7/FHIR integration configurations, and implement corrections both historically and going forward.
- Manage and execute data migrations from legacy hospital systems, minimizing disruption to patient care while maintaining data integrity throughout the transition.
- Direct production support for customer issues post-deployment: actively monitor support channels, own issues from identification through resolution, and coordinate across internal teams to restore normal system function.
- Develop deployment-related technical content and training materials, including starter content for product modules; deliver advanced technical training to new employees and customer teams, presenting complex technical concepts to both technical and non-technical audiences.
- Identify process gaps within product administration and configuration; perform analysis to design optimal workarounds or reconfigurations, and make detailed technical recommendations to resolve platform deficiencies.
- Participate in technical architecture discussions for hospital system integrations; identify improvements to Qventus solutions in collaboration with R&D partners and contribute to scalable, long-term platform evolution.
What We’re Looking For
- Demonstrated experience building, debugging, and enhancing production healthcare data transformation pipelines; highly proficient in SQL and at least one modern data warehouse (Snowflake, Databricks, Azure, BigQuery).
- 3+ years of professional experience with modern programming languages such as Java, C/C++, or Python, with a dedication to high code quality.
- Experience translating hospital requirements into technical designs for hospital operations (inpatient and/or surgical) and executing across multiple technologies and platforms in fast-paced environments (AWS preferred).
- Understanding of healthcare data structures related to hospital operations, such as bed management, patient flow, OR scheduling, or surgical case volume; familiarity with relational database technologies including Redshift and RDS.
- Strong verbal and written communication skills; ability to articulate technical issues clearly to clinical leadership, hospital IT teams, and non-technical stakeholders alike.
It’s a Plus if You Have…
- Degree in Computer Science, Engineering, Health Informatics, or a related field, or equivalent experience.
- Experience with HL7, FHIR, or other healthcare data standards; familiarity with integration middleware such as Mirth or Rhapsody.
- EHR system integration experience (Epic, Cerner, Meditech) and aptitude for interpreting complex clinical datasets, including length of stay, discharge barriers, bed utilization, OR block scheduling, or surgical case data.
- Hands-on experience with dbt, Terraform, Looker, and/or Ansible; background building hospital performance metrics and real-time clinical monitoring systems.
Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards.
Salary Range
$120,000—$140,000 USD
Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment . We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Qventus participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA). In compliance with the California Consumer Privacy Act (CCPA), Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice.
*Benefits and perks are subject to plan documents and may change at the company's discretion.
*Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.