企业客户经理
Enterprise Account Executive
自2009年成立以来,商业世界发生了巨大变化,Square也随之成长。在让任何人都能收款并从不错失销售机会之后,我们发现卖家被各种不兼容、过时的产品和工具所困扰。
因此,我们拓展到软件领域,开始构建集成的全渠道解决方案——帮助卖家在线销售、管理库存、提供先买后付功能、预约服务、吸引忠实买家并雇佣支付员工。在整个过程中,我们在交易点嵌入了金融服务工具,使商家可以在一个地方获得商业贷款并管理现金流。Afterpay进一步实现了我们提供全渠道工具以释放有意义价值和增长的目标,使卖家能够吸引下一代消费者,提高订单规模,并在更大范围内竞争。
如今,我们是各类规模卖家的合作伙伴——包括大型企业级业务,拥有复杂运营的企业,刚刚起步的卖家,以及最初通过Square开始销售并逐渐壮大的商家。随着我们的卖家不断成长,我们的解决方案也在不断扩展。我们面前有着巨大的机遇。我们正在打造一个重要、有意义且持久的业务,同时帮助全球的卖家实现同样的目标。
### 职位描述
作为企业客户经理,你将是Square最具战略意义、高价值交易的先锋。你需要与高管利益相关者进行多线程销售流程,涉及技术整合和跨职能协作。这是一个经验丰富的企业销售人员的职位,需要全程负责交易生命周期——从冷接触到最后的合同签署,并能在其中的复杂性中游刃有余。
你将加入一个高效运作的企业销售团队,该团队受到深度支持并被战略优先考虑。Square正在投入大量资源,以规模化提升Square的市场定位并推动企业销售成功。这是一个以严谨著称、行动迅速并以签下最大交易为荣的团队。
### 你将负责
- **制定并领导交易策略:** 根据客户业务重点,制定富有洞察力的销售叙述。你将识别合适的切入点,绘制利益相关者影响力图谱,并建立具有说服力的商业案例,创造清晰的回报率。
- **全程负责销售流程:** 精准地从头到尾管理你的销售管道——从潜在客户挖掘和需求分析到谈判和成交——严格筛选
查看英文原文
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
### The Role
As an Enterprise Account Executive, you'll be the tip of the spear for Square's most strategic, high-value deals. You'll navigate multi-threaded sales cycles with executive stakeholders involving technical integrations and cross-functional alignment. This is a role for a seasoned enterprise seller who owns the full deal lifecycle — from cold outreach to signed contract — and thrives in the complexity that comes with it.
You'll join a high-performing enterprise sales team that is deeply supported and strategically prioritized. Square is making significant investments to bring Square upmarket at scale and enable enterprise sales success. This is a team that operates with rigor, moves with urgency, and takes pride in signing the largest deals for the company.
### You Will
- **Craft and Lead Deal Strategy:** Develop sophisticated, insight-led sales narratives tailored to client business priorities. You will identify the right entry points, mapping stakeholder influence, and building compelling business cases that create clear ROI.
- **Own the Full Sales Cycle:** Manage your pipeline end-to-end with precision — from prospecting and discovery through negotiation and close — qualifying rigorously and driving momentum at every stage without losing sight of the details
- **Lead Technical, Complex Sales Cycles:** Partner closely with Solutions Engineering to scope platform requirements and API integrations. Translate deeply technical concepts into language that resonates with executive decision-makers and know when to bring in the right expert at the right moment
- **Orchestrate Internal Alignment:** Quarterback cross-functional stakeholders across Finance, Legal, Risk, Product, Solutions Engineering, and Account Management — proactively surfacing blockers, resolving ambiguity, and ensuring everyone is aligned and moving in the same direction
- **Represent Square at the Highest Level:** Represent Square in C-suite meetings, on stage at industry conferences, or in working sessions with a prospect's technical team — with executive presence that is polished, credible, and authentic
- **Build Block's Enterprise Network:** Represent Square at industry events, trade shows, and networking functions; develop lasting relationships with senior leaders at leading brands and platform partners
- **Be a Multiplier for the Business:** Channel the voice of the customer internally to influence product roadmaps and go-to-market strategy; apply AI tools to sharpen your research, automate workflows, and increase your overall output
### You Have
- 8+ years of enterprise sales experience, with a track record of closing complex, high-value deals with end-to-end ownership
- Deep experience in technical sales cycles — you're fluent in conversations involving API integrations, custom development, and platform configuration, and you collaborate naturally with Solutions Engineering teams
- A proven ability to orchestrate multi-stakeholder deals — internally and externally — with exceptional communication, follow-through, and organizational discipline
- Executive presence that's equally at home on a conference stage, in a C-suite boardroom, or on a discovery call with a technical champion
- Experience selling a complex ecosystem of SaaS or fintech products, ideally in payments, commerce, or adjacent verticals
- The ability to operate independently in a fast-paced, ambiguous environment — you don't wait to be told what to do next
- A talent for translating complexity into clarity — whether that's simplifying a technical integration for a CFO or structuring an ambiguous problem for an internal stakeholder
- A BA/BS degree or equivalent professional experience
- Willingness to travel ~40%
### Why This Role
Square is growing our upmarket sales motion. We've built the infrastructure, the product depth, and the brand credibility to compete at the highest level — and we're accelerating. This role is for someone who wants to be at the center of that momentum: closing deals that matter, building relationships that last, and helping shape what enterprise sales looks like at one of the most consequential companies in commerce
##### **Pay Transparency**
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this [resource](https://block.xyz/documents/salaryzones.pdf). If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: ($263,300 - $395,400)
Zone B: ($245,100 - $367,700)
Zone C: ($232,000 - $348,000)
Zone D: ($224,100 - $336,100)
**Amounts listed above include target variable compensation**
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. **Want to learn more about what we're doing to build a workplace that is fair and square? Check out our** [I+D page](https://block.xyz/news/inclusion).
**Application Guidelines**
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
**Use of AI in Our Hiring Process**
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us [here](https://privacy.block.xyz/privacyportal/form) with hiring practice or data usage questions.
_Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering._ _[Check out our other benefits at Block.](https://block.xyz/employee-benefits)_
_Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. **Square** makes commerce and financial services accessible to sellers. **Cash App** is the easy way to spend, send, and store money. **Afterpay** is transforming the way customers manage their spending over time. **TIDAL** is a music platform that empowers artists to thrive as entrepreneurs. **Bitkey** is a simple self-custody wallet built for bitcoin. **Proto** is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone._
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