转化数据分析师（实施）经理
Manager, Conversion Data Analytics (Implementations)
在Bloomerang，我们相信改变是有所目的的。我们支持非营利组织的力量和潜力，通过为使命而生的团队和技术，激发更高层次的影响。我们强大的捐赠平台和卓越的支持服务，使数以万计的非营利组织能够筹集更多资金、招募更多人并留住更多人，推动最大化的影响力，并提升非营利领域的可能性。这就是为什么，即使非营利领域捐赠减少，Bloomerang的客户每年仍能筹集到更多资金。
我们也在打造充满活力的员工。加入一个以使命驱动的文化，建立在我们核心价值观“简化、关怀、行动”之上。我们知道我们的员工是成功的关键，我们自豪地拥有当今最具创新能力和技能的人才。与我们一同感受充满活力和不可阻挡的力量吧！
职位描述
每个转向Bloomerang的非营利组织背后，都有大量数据需要安全、准确且随时可用地落地。Conversion Data Analytics实现了这一点，而作为Conversion Data Analytics经理，你将确保执行这项工作的团队具备成功的条件。
你将负责管理一组Conversion Data Analysts在售后转化旅程中的绩效、发展和交付成果。这意味着领导团队、管理任务量、保护交付质量和一致性，同时与Leaders、Conversion Project Managers和Engineering紧密合作。你将把战略转化为执行，并将高流量、高风险的流程转化为团队可以自信运行的流程。
你将负责的工作
- 领导、辅导和发展一组Conversion Data Analysts，持续投入时间进行反馈、成长和日常支持。
- 负责团队转化组合的交付成果和最终优先级决策，平衡交付压力与可持续的团队实践。
- 利用数据和KPI识别早期趋势，评估风险和权衡利弊，在小问题变成障碍之前及时介入。
- 与Leaders、Conversion Project Managers、Engineering、Product和Support紧密合作，确保转化工作与客户启动结果和业务价值保持一致。
- 运用对转化流程、数据映射和Bloomerang数据模型的深入理解来指导决策，而不将工作从分析师身上移开。
- 建立心理安全感，让团队成员尽早暴露风险和错误，并鼓励协作和知识共享。
查看英文原文
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.
We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!
The Role
Behind every nonprofit that moves to Bloomerang is a mountain of data that has to land somewhere safe, accurate, and ready to use. Conversion Data Analytics makes that happen, and as Manager, Conversion Data Analytics, you make sure the team doing it is set up to succeed.
You’ll own the performance, development, and delivery outcomes for a team of Conversion Data Analysts across post-sale conversion journeys. That means leading people, managing workload, and protecting delivery quality and consistency, while partnering closely with Leaders, Conversion Project Managers, and Engineering. You’ll translate strategy into execution and turn a high-volume, high-stakes process into one your team can run with confidence.
What You Will Do
- Lead, coach, and develop a team of Conversion Data Analysts, investing consistent time in feedback, growth, and day-to-day support.
- Own delivery outcomes and final prioritization decisions across the team’s conversion portfolio, balancing delivery pressure with sustainable team practices.
- Use data and KPIs to spot trends early, weigh risks and tradeoffs, and step in before small issues become blockers.
- Partner closely with Leaders, Conversion Project Managers, Engineering, Product, and Support to keep conversion work connected to customer getting started outcomes and business value.
- Apply a strong understanding of conversion workflows, data mapping, and Bloomerang’s data model to guide decisions without taking the work off your analysts’ plates.
- Create psychological safety so team members surface risks and mistakes early, and encourage collaboration and knowledge sharing across the team.
- Make timely people and delivery decisions within established strategy and guidelines, and escalate thoughtfully when broader alignment is needed.
- Model Bloomerang’s values in every interaction, balancing empathy with accountability and simplifying expectations, processes, and communication for the team.
- Hold a steady leadership presence during high-volume or high-risk periods, and follow through on commitments to your team and your stakeholders.
What You Need to Succeed
- 3-4 years of experience in data analytics, or conversion delivery roles.
- 1+ year(s) of experience as a Senior or Lead Conversion Data Analyst, or equivalent.
- Demonstrated people leadership experience.
- Working proficiency in SQL and a solid grasp of data analysis concepts.
- Strong Excel skills and command of data validation techniques.
- Familiarity with CRM platforms and conversion tooling.
- A track record of building trust-based relationships and partnering effectively across functions.
- Clear, simple communication and the judgment to act decisively when delivery, quality, or morale is on the line.
- Cares about the nonprofit sector.
Benefits
Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
401k
You'll receive a 401k match to help invest in your future.
Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.
Compensation
The salary range for this position is $85,000 - $95,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.
Accommodations
Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.
Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.