销售专员
Sales Associate
职位概述
岗位职责
你是否是一个积极的沟通者,喜欢向医疗保健提供者传授知识、发现机会、推动成果,并为高绩效团队做出贡献?如果是这样,这个职位可能非常适合你。
作为医疗保健提供者外展专员,你将通过主动和被动的互动与医疗保健提供者进行交流,以支持罕见病教育和意识提升。你将在促进有意义的医疗保健提供者参与方面发挥关键作用,同时帮助改善受罕见病影响患者的治疗结果。你需要解答问题和关注点,处理异议,并促成医疗保健提供者与临床客户经理之间的介绍,以讨论可用的治疗方案。
在这个职位上,你将利用出色的沟通技巧、关系建立能力和战略外展技巧,以支持临床客户经理的目标和业务目标。我们提供培训、工具和支持,让你在结果导向的环境中在家也能取得成功。
职责
你将负责
- 处理主动和被动的教育意识电话,同时提供专业且信息丰富的医疗保健提供者体验
- 使用批准的电话指南和策略或根据医疗保健提供者需求定制的讨论,展示罕见病现状的教育和意识
- 建立信任,回答问题,处理关注点,克服异议,并提供信息以帮助医疗保健提供者咨询他们的罕见病患者
- 准确收集、验证和更新公司系统中的客户信息
- 保持对产品和疾病现状信息的了解
- 在遵守公司政策和法规要求的同时,达到既定的结果、质量、生产率和合规目标
任职要求
你需要具备
- 高中文凭或同等学历
- 强大的沟通、关系建立和专业参与技能
- 对细节的高度关注以及准确记录的能力
- 能够满足质量和生产率及绩效期望
优先考虑的资格
- 医疗保健销售或教育、呼叫中心、零售或客户服务经验
- 在以目标为导向或基于指标的环境中工作的经验
- 使用多种系统和基于网络的工具的经验,包括 Microsoft Office Outlook
附加信息
关于我们
在 MarketSource,我们创造推动发展的连接
查看英文原文
Overview
About the Role
Are you a proactive communicator who enjoys educating healthcare providers, uncovering opportunities, driving results, and contributing to a high-performing team? If so, this role could be a great fit for you.
As a Provider Outreach Specialist, you'll engage healthcare providers through outbound and inbound interactions that support rare disease education and awareness. You will play a key role in fostering meaningful provider engagement while helping improve outcomes for patients affected by rare diseases. You will address questions and concerns, navigate objections, and facilitate introductions between healthcare providers and Clinical Account Managers to discuss available treatment options.
In this role, you'll leverage strong communication skills, relationship-building abilities, and strategic outreach techniques to support Clinical Account Manager objectives and business goals. We provide the training, tools, and support needed to succeed in a results-driven environment from the comfort of your home.
Responsibilities
What You’ll Get to Do
- Handle inbound and outbound educational awareness calls while delivering a professional and informative healthcare provider experience
- Present rare disease state education and awareness using approved call guides & strategies or customized discussions based on healthcare provider needs
- Build rapport, answer questions, address concerns, overcome objections, and provide information to help healthcare providers consult their rare disease patients.
- Accurately collect, verify, and update customer information in company systems
- Maintain knowledge of products and disease state information
- Meet established results, quality, productivity, and compliance goals while adhering to company policies and regulatory requirement
Qualifications
What You Need
Required
- High school diploma or GED
- Strong communication, relationship-building, and professional engagement skills
- Strong attention to detail and ability to maintain accurate documentation
- Ability to meet quality, productivity, and performance expectations
Preferred Qualifications
- Previous healthcare sales or education, call center, retail, or customer service experience
- Experience working in a goal-driven or metrics-based environment
- Experience using multiple systems and web-based tools including Microsoft Office Outlook
Additional Information
Who We Are
At MarketSource, we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most.
Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed.
What sets MarketSource apart?
Our people and the culture we've built together.
We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource.
Learn more about our team at
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email .
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Posted Salary Range
USD $15.00 - USD $16.00 /Hr.Posting Information
Hiring States: WI, GA, FL, TX Pay: $15/hr #INDKLOriginally posted on Himalayas