邮件室专员 I
Mailroom Associate I
[**员工申请者隐私通知**](https://www.sofi.com/sofi-employee-applicant-privacy-notice/)
**关于我们：**
与我们一同塑造更光明的财务未来。
与我们的会员一起，我们正在改变人们看待和与个人财务互动的方式。
我们是一家新一代的金融服务公司和国家银行，利用创新的、以移动设备为主的科技，帮助数百万会员实现他们的目标。行业正在经历前所未有的变革，而我们正处于最前沿。我们自豪地每天来到工作岗位，因为我们知道我们的工作对人们的生活有直接的影响，我们的核心价值观始终指引着我们每一步。**加入我们，投资你自己、你的职业生涯和金融世界。**
**职位描述：**
Mailroom Associate 负责高效处理和递送所有进出邮件，确保所有信函能快速准确地送达。这需要高度的注意力和良好的组织能力，同时遵守严格的截止日期，并保持高水平的保密性和专业性。
**你将负责：**
- 扫描并分类进站邮件，并根据邮件路由规则和所需截止日期在内部传递扫描件。
- 准确跟踪进出邮件，并确保备份被保留和追踪。
- 维护高价值包裹和认证邮件的准确记录，以确保清晰的保管链。准备信件和包裹进行运输，包括称重物品、计算邮费，并选择最具成本效益的运输方式（如 USPS、UPS、FedEx 等）。
- 监控并补充邮件室用品（信封、箱子、胶带、墨粉等），并在物品用完前下订单。
- 接收并签收外部快递员的送货，并协调紧急出站货物的取件。
- 对邮件室设备进行基本故障排除，例如邮资计数器、折叠机和打印机。
- 协助一些轻量级行政任务，如组装营销套件或根据需要移动小型办公家具/用品。
**你需要具备：**
- 至少 6 个月与客户服务相关的经验
- 需要高中文凭或同等学历（GED）
- 能够有效地单独工作并在团队环境中工作。
- 能够在最少监督的情况下工作并完成目标
- 能够多任务处理并管理优先级冲突
- 能够适应快速发展的生产环境
查看英文原文
[**Employee Applicant Privacy Notice**](https://www.sofi.com/sofi-employee-applicant-privacy-notice/)
**Who we are:**
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. **Join us to invest in yourself, your career, and the financial world.**
**The role:**
The Mailroom Associate is responsible for efficiently processing and delivering all incoming and outgoing mail ensuring all correspondence reaches its destination quickly and accurately. This requires a high level of attention to detail and strong organizational skills while adhering to strict deadlines and maintaining a high level of confidentiality and professionalism.
**What you’ll do:**
- Scan and sort inbound mail and deliver scans internally according to mail routing rules and required deadlines.
- Accurately track inbound and outbound mail and ensure backups are retained and tracked.
- Maintain accurate logs of incoming high-value packages and certified mail to ensure a clear chain of custody.Prepare letters and packages for shipment, including weighing items, calculating postage, and choosing the most cost-effective shipping method (USPS, UPS, FedEx, etc.).
- Monitor and restock mailroom supplies (envelopes, boxes, tape, toner, etc.) and place orders before items run out.
- Receive and sign for deliveries from external couriers and coordinate pickups for urgent outgoing shipments.
- Perform basic troubleshooting on mailroom machinery, such as postage meters, folding machines, and printers.
- Assist with light administrative tasks, such as assembling marketing kits or moving small office furniture/supplies as needed.
**What you’ll need:**
- Minimum of 6 months customer service-related experience
- High school diploma or equivalent (GED) required
- Ability to effectively work individually and in a team environment.
- Ability to work and accomplish goals with minimal supervision
- Ability to multitask and manage competing priorities
- Ability to adapt to changing fast-growing production environment
- Strong communication, organizational, and administrative skills
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite
- May be required to lift items weighing up to 50 pounds
- Must be detail-oriented with an ability to work in a fast-paced environment
**Nice to have:**
- 1+ year mailroom experience
- Prior knowledge of or work experience in a banking environment
**Work Environment**
This job operates in a professional office environment. This role routinely uses standard office equipment.
**Position Type/Expected Hours of Work**
This is a full-time, in-office position and hours of work and days are Monday through Friday, between 8:00 a.m. to 6 p.m. Occasional evening and weekend work may be required as job duties demand.
**Compensation and Benefits**
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our **[Benefits at SoFi](https://sofietyinfo.sofi.com/sofi-benefits)** page!
##### SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
##### The Company hires the best qualified candidate for the job, without regard to protected characteristics.
##### Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
##### [New York applicants: Notice of Employee Rights](https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf)
##### SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [accommodations@sofi.com.](mailto:accommodations@sofi.com)
##### We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.
**Internal Employees**
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.