高级软件工程师 - AI 工具
Senior Software Engineer - AI Tooling
我们相信，人们与财务的互动方式将在未来几年发生巨大改善。我们致力于通过构建数千名开发者用来创建自己产品的工具和体验，推动这一变革。Plaid 为数以百万计的人提供他们赖以生存的更健康财务生活的工具。我们与 Venmo、SoFi、多家财富 500 强公司以及许多大型银行合作，让人们能够轻松地将财务账户连接到他们想要使用的应用和服务。Plaid 的网络覆盖美国、加拿大、英国和欧洲的 12,000 家金融机构。公司成立于 2013 年，总部位于旧金山，在纽约、西雅图、华盛顿特区、罗利、伦敦和阿姆斯特丹设有办事处。
团队：
Plaid 正在成为一家以人工智能为核心的公司，Intelligent Tooling 负责构建内部平台和工具，引领这一转型。我们最大的机遇不仅仅是为工程师打造更好的工具，而是将原生 AI 的内部工具扩展到 Plaid 的其他部门。为工程师构建的工具假设了非工程师不具备的条件：本地工具链、单体仓库、工程师凭证、基于 PR 的工作流。这种不匹配意味着运维、支持和其他团队无法轻易继承我们为工程团队开发的内容。他们需要自己的路径，而我们正在构建这条路径。
职位：
作为 Intelligent Tooling 团队的高级软件工程师，你将构建并运营内部系统，使非工程团队能够使用 AI 自动化他们的工作流程。你将负责内部工具的产品和平台层，包括保持这些工具安全和可维护的约束和基础设施。
在 Plaid 这方面没有现成的指南。你将定义适合非工程师的正确 AI 表面，发布其第一个持久版本，并与内部用户紧密合作，确保它解决实际问题。你将成为嵌入非工程团队中的工程联系人，进行需求探索，并将他们的操作需求转化为已发布的软件。你在这里构建的内容将成为 Plaid 非工程团队使用 AI 的方式。
职责：
- 为高价值的非工程工作流程设计、构建和运营内部工具和平台功能
- 将模糊的内部痛点转化为简单、持久的软件产品
- 定义平台约束，包括认证、运行时、存储、部署和维护，以确保内部工具的安全性
查看英文原文
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Team:
Plaid is becoming an AI-first company, and Intelligent Tooling builds internal platforms and tools to lead the transformation. Our biggest opportunity isn't just better tools for engineers, it's extending AI-native internal tooling to the rest of Plaid. Tools built for engineers assume things non-engineers don't have: local toolchains, monorepos, engineer credentials, PR-based workflows. That mismatch means Ops, Support, and other teams can't easily inherit what we build for engineering. They need their own path and we're building that path.
Role:
As a Senior Software Engineer on Intelligent Tooling, you will build and operate internal systems that empower non engineering teams to automate their workflows with AI. You will own the product and platform layer for internal tools, including the constraints and infrastructure that keep those tools safe and maintainable.
There's no existing playbook for this at Plaid. You will define what the right non-eng AI surface looks like, ship its first durable versions, and partner closely with internal users to make sure it solves real problems. You will act as the engineering point of contact embedded with non-engineering teams, running discovery and translating their operational needs into shipped software. What you build here becomes how non-engineering teams at Plaid work with AI.
Responsibilities:
- Design, build, and operate internal tools and platform capabilities for high-leverage non-engineering workflows
- Translate ambiguous internal pain points into simple, durable software products
- Define platform constraints for auth, runtime, storage, deployment, and maintenance so internal tools are safe for broader use
- Build with strong product judgment, balancing flexibility with clear boundaries between what belongs in Retool, Scaffold, and a new AI-native internal tool surface
- Partner with Security, Infrastructure, and internal stakeholder teams to ship systems that are reliable in production
- Own systems end-to-end, including implementation, rollout, support, and iterative improvement
Qualifications:
Must have:
- 5+ years of professional software engineering experience
- Strong experience building and operating production systems
- Experience building internal tools, platforms, or workflow software
- Strong product judgment and communication in ambiguous spaces
- Hands-on experience using AI-powered development tools, agents, or automation
- Strong builder mindset; comfortable creating the first version of a product surface that does not yet have a clear industry template
Nice to have:
- Experience with developer tooling, internal platforms, or infra-adjacent systems
- Experience with auth, service accounts, constrained runtimes, or internal security boundaries
- Experience building products for non-engineering users
- Exposure to agentic workflows, automation, or AI-enabled internal applications
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.